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All properties in New Delhi, National Capital Territory of Delhi, India

The Palms - Town & Country Club, New Delhi

Luxury hotel with 2 restaurants, near Kingdom of Dreams

  • Free WiFi and free parking
From
$43 CAD

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  • Garden
  • Garden
  • Executive Suite - Living Room
  • Executive Suite - Bathroom
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B Block, Sushant Lok, New Delhi, 122001, Delhi N.C.R, India
8.0.Very Good.
  • Amazing property, well laid out giving a feel of a resort. Lots of open space and a very…

    Mar. 8, 2021

  • It is a nicely laid out property with lots of open spaces a d fardens. Very relaxing…

    Nov. 24, 2019

See all 26 reviews

Official standards

This property advises that it adheres to Operational Recommendations for Hotels (FHRAI - India) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 30 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • 2 outdoor tennis courts
  • 3 meeting rooms

For families

  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Sushant Lok
  • Kingdom of Dreams - 23 min walk
  • Golf Course Road - 22 min walk
  • MGF Metropolitan Mall - 23 min walk
  • Leisure Valley - 29 min walk
  • Unitech Cyber City - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premier Room
  • Luxury Room
  • Executive Suite
  • Luxury Suite
  • Palms One

Location

B Block, Sushant Lok, New Delhi, 122001, Delhi N.C.R, India
  • In Sushant Lok
  • Kingdom of Dreams - 23 min walk
  • Golf Course Road - 22 min walk

What’s around

Landmarks

  • In Sushant Lok
  • Kingdom of Dreams - 23 min walk
  • Golf Course Road - 22 min walk
  • MGF Metropolitan Mall - 23 min walk
  • Leisure Valley - 29 min walk
  • Unitech Cyber City - 31 min walk
  • Sahara Mall - 34 min walk
  • Gurgaon Central Mall - 35 min walk
  • DLF Phase II - 35 min walk
  • South Point Mall - 39 min walk
  • DLF Cyber City - 2.9 mi / 4.7 km

Getting around

  • Indira Gandhi International Airport (DEL) - 30 min drive
  • New Delhi Bijwasan Station - 15 min drive
  • New Delhi Shahbad Mohammadpur Station - 20 min drive
  • New Delhi Palam Station - 23 min drive
  • HUDA City Centre Station - 8 min walk
  • IFFCO Chowk Station - 23 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-1:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Racquetball/squash on site
  • Tennis on site

Working away

  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 18357
  • Conference space size (meters) - 1706

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair accessible

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer (on request)

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Senses - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Fusion - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Browns - The English Pub - This pub specializes in international cuisine. Open daily.

Small print

Also known as

  • Palms Town Country Club Hotel Gurugram
  • The Palms - Town & Country Club Hotel
  • The Palms - Town & Country Club Gurugram
  • The Palms - Town & Country Club Hotel Gurugram
  • Palms Town Country Club Hotel
  • Palms Town Country Club Gurugram
  • Palms Town Country Club
  • The Palms Town Country Club
  • Palms Town Country Gurugram
  • Palms Town Country Club Gurugram
  • The Palms Town Country Club
  • The Palms Town & Gurugram

Optional extras

Airport shuttle service is offered for an extra charge

Policies

Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

Pool access available from 7 AM to 9:30 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Palms - Town & Country Club does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9:30 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 1:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and Asian cuisine. Nearby restaurants include Downtown Kitchen & Bar (5-min walk), Thai Pavilion (12-min walk), and Culina 44 (13-min walk).
  • Yes, an airport shuttle is available.
  • Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
8.0.Very Good.
  • 8.0.Very Good

    I liked all the staff they are all perfect & very helpful with smile. I do not liked the rooms & bathrooms as they need some maintenance or renovation. Bed was very hard & not comfortable

    3 night family trip, Jun. 17, 2019

    Verified Expedia guest review

  • 6.0.Good

    Check-in takes gruelling 15-20 minutes every time. I expect faster check-in as in other hotels especially on nights when I am already tired. I am not sure why I am being provided sub-standard rooms when my colleagues get better rooms for same price. Just to be sure, I have confirmed that they did not get any sort of upgrade or such. I think that when they run out of rooms in hotel they allocate rooms in apartments which are not up to standard considering the price paid. I have stayed a total of 4 nights so far here and its not good. I have moved on to other hotels in recent stay.

    HARI RAJ, 1 night business trip, May 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I like that it is more resort or club like rather than a typical hotel. It gives a good amount of privacy. I would recommend this place.

    1 night business trip, Apr. 28, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great value for money !!

    I stayed here during my business trip and was very impressed with the quality of room, breakfast spread and overall ambiance. The rooms are specious, very clean and with all amenities. The breakfast spread was excellent and very delicious. The location is also very nice. Overall very happy with the property and will look forward to stay here again.

    Shrikant, 4 night business trip, Apr. 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    It was an amazing experience. Beautiful and peaceful location.

    Gundeep, 2 night business trip, Apr. 15, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Uncomfortable

    Considering I was in Gurugaon for business, I needed everything ready and in order to accommodate me as I rush around for meetings. First day I apologized for being in a rush, and they just didn't care and nobody seemed like they knew what they were doing. Card machines weren't working to pay, hotel key card didn't work twice. I felt really uncomfortable, especially when someone asked me if my husband will be joining me. As a 26 year old girl, I felt very uncomfortable, so I had my friend keep me company as I packed my bags to leave, and we even had to pay extra to have a guest enter the room for half an hour. It was a strange experience and all around I felt a hostility there I'm very unhappy with.

    Michelle, 2 night business trip, Mar. 29, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Poor quality service and food was pathetic ,the overall room also had old towels.The receptuon service was very poor

    1 night trip, Mar. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent property, very nice location, easily accessible from all locations

    2 night business trip, Feb. 3, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Simple & comfortable .

    Like always ( since I stay here very often ) my STAY was comfortable . I recommend on basis of my experience .

    ATUL, 1 night business trip, Jan. 9, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    It is a Good property that can do much better if the staff is more courteous and supportive. The staff, including the reception staff as well as the restaurant staff requires a lot of Customer service training.

    1 night trip, Dec. 14, 2018

    Verified Expedia guest review

See all 26 reviews