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All properties in Campos do Jordao, Sao Paulo (state), Brazil
1 room, 2 adults

Surya-Pan Hotel Refúgio, Campos do Jordao

3.5-star3.5 stars
Av. Alto da Boa Vista, 1055, Campos do Jordao, SP, 12460000, Brazil

3.5-star hotel in Campos do Jordao with spa and outdoor pool
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Surya-Pan Hotel Refúgio, Campos do Jordao

from $170 CAD
  • Suíte Bem Estar Premium
  • Bungalow
  • Suite Performance (Standard)
  • Suíte Bem Estar
  • Suite Equilibrio
  • Suite Equilibrio Premium

What’s around Surya-Pan Hotel Refúgio, Campos do Jordao

Landmarks

  • In Alto da Boa Vista
  • Boa Vista Palace - 3 min walk
  • Saint John Monastery - 29 min walk
  • Claudio Santoro Auditorium - 31 min walk
  • Felicia Leirner Museum - 31 min walk
  • Baden Baden Brewery - 37 min walk
  • Xylography Museum - 41 min walk
  • Casa da Xilogravura - 2.4 mi / 3.8 km

Getting around

  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 72 min drive
  • Campos do Jordao Emilio Ribas Station - 15 min drive
  • Santo Antonio do Pinhal Eugene Lefevre Station - 27 min drive
  • Pindamonhangaba Railway Station - 45 min drive

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID*

  • No cribs (infant beds)

Pets

  • Pets allowed*

  • Restrictions apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
  • Full-service spa
Working away
  • Conference space
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
Facilities
  • Garden
  • Picnic area
  • Terrace
Languages Spoken
  • English
  • Portuguese

In the room

Home comforts
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Fireplace
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Kitchen
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Surya-Pan Hotel Refúgio, Campos do Jordao’s small print

Also known as

  • Surya Pan Hotel e Eventos Campos do Jordao
  • Surya Pan e Eventos
  • Surya-Pan Refúgio Campos do Jordao
  • Surya-Pan Refúgio
  • Surya-Pan Hotel Refúgio Hotel
  • Surya-Pan Hotel Refúgio Campos do Jordao
  • Surya-Pan Hotel Refúgio Hotel Campos do Jordao
  • Surya-Pan Hotel Refúgio Campos do Jordao
  • Surya Pan e Eventos Campos do Jordao
  • Surya Pan e Eventos
  • Surya-Pan Refúgio Campos do Jordao
  • Surya-Pan Refúgio
  • Surya Pan Hotel e Eventos Campos do Jordao
  • Surya-Pan Hotel Refúgio Campos do Jordao
  • Surya Pan e Eventos Campos do Jordao

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Pets are allowed for an extra charge of BRL 75 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Surya-Pan Hotel Refúgio, Campos do Jordao

  • Does Surya-Pan Hotel Refúgio offer free cancellation for a full refund?
    Yes, Surya-Pan Hotel Refúgio does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Surya-Pan Hotel Refúgio?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Surya-Pan Hotel Refúgio?
    Yes, there's free self parking.
  • Is there a pool at Surya-Pan Hotel Refúgio?
    Yes, there's an outdoor pool.
  • Are pets allowed at Surya-Pan Hotel Refúgio?
    Yes, pets are welcome. There's a charge of BRL 75 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Surya-Pan Hotel Refúgio?
    You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Surya-Pan Hotel Refúgio?
    Yes. Nearby restaurants include Cervejaria Baden Baden (2.5 mi), Nonna Mimi (2.7 mi), and Ristorante San Giovanni (2.7 mi).
  • What is there to do at Surya-Pan Hotel Refúgio and nearby?
    Surya-Pan Hotel Refúgio has a spa and an outdoor pool, as well as a picnic area and a garden.

Recent reviews

Good 7.8 From 39 reviews

Very Good 8.0
Piscina aquecida
Incrível, mas faltou uma piscina aquecida.... mesmo no verão, Campos do Jordão ainda é frio, a água da piscina estava extremamente gelada.
Laura, br2 night trip
Exceptional 10.0
Hotel incrível - você e seu pet vão amar
O hotel é incrível, lindo e com uma área enorme com muito verde e muito bem cuidada. Dentro do hotel tem uma mata inteira para poder explorar com toda segurança com ótimas trilhas bem sinalizadas. Os pets se divertem muito pois podem estar sempre junto com a gente, soltos, em todos os lugares. As áreas como as piscinas ajudam a integrar bem humanos e seus dogs. A atenção do time do hotel e ser totalmente preparado para os pets são diferenciais.
ALEXANDRE, br2 night trip
Exceptional 10.0
Pousada linda!!!!
Pousada maravilhosa! meu cachorro amou, ficamos na suite bem estar, pertinho da piscina, com um lindo espaço para os cães, realmente lugar de sossego!! poderia só ter agua quente nas pias do banheiro, e tinha um pequeno vazamento do box, que molha o banheiro, mas coisas pequenas perto da maravilha que a pousada é!
Tais, br3 night trip
Exceptional 10.0
Vamos voltar
Quarto e banheiro limpos! Cafe da manhã impecável, receptividade com o pet perfeita, estadia incrível!
Daniela, br1 night trip
Very Good 8.0
Dá pra melhor, mas gostamos muito
O quarto e o banheiro precisam de uma boa reforma, mas o ambiente do hotel, as paisagens etc compensam tudo
Rodrigo Marcos de Almeida, br2 night family trip
Good 6.0
Custo/benefício não é bom
A infraestrutura do hotel para os pets é muito boa, mas os quartos estão precisando de manutenção, havia mofo em uma das paredes, tábua do chão levantada e outras pequenas coisas. Não vale o preço que pagamos a diária.
br2 night trip
Very Good 8.0
Espaço grande e rodeado de natureza. Super pet friendly. Funcionários atenciosos. Ponto a melhorar: manutenção e renovação dos quartos.
br5 night romance trip
Good 6.0
Uma otima pedida para cachorros
O espaco externo para os cachorros e a area social eram uma delicia! Mas os quartos deixaram um pouco a desejar. Acredito que a troca do revestimento e uma nova pintura possam ser a solucao, pois a cama e o chuveiro eram confortaveis.
br2 night trip with friends
Very Good 8.0
Prestar mais atenção na limpeza
A única coisa que deixou a desejar foi a limpeza,no quarto em que ficamos tinha cabelo até dentro do frigobar de estádia passada,o restante foi perfeito.
Elisandra, br1 night family trip
Fair 4.0
Decepção Total!
Infelizmente esse hotel não condiz com a estrura informada e valores pagos. Paguei mais de R$ 5000,00 por um hotem precário, sem manutenção e com o bangalô imundo. 1) hotel imundo ( tenho fotos e vídeos); 2) manutenção zero nas instalações; 3) chuveiro com pouca água e frio; 4) O hotel não tem serviço algum, parece um hotel fantasma. Nem uma água é possível comprar, um verdadeiro absurdo; 5) Wi-Fi não funciona no bangalô 6) cobertores, lençóis e quarto imundo; 7) o hotel é pet friendly, mas em nenhum dia utilizaram um aspirador para limpeza, tinha pelo de todas as cores no quarto; 8 ) Fiz várias Reclamações e pefi para o gerente entrar em contato, mas sempre falavam que o gerente já tinha saído, mas para minha surpresa no check-out o funcionário me abriu o jogo que o hotel estava sem gerente e que virou rotina Reclamações sobre a precariedade do hotel; 9) me senti roubado e vou buscar meus direitos como consumidor; 10) Fujam desse pesadelo!
Paulo R, br4 night family trip

Surya-Pan Hotel Refúgio, Campos do Jordao