Sahara Hotel

Photo gallery for Sahara Hotel

Primary image
Beach nearby, white sand
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Sahara Hotel

Sahara Hotel

3.0 star property
3-star hotel with casino, near Quinta Avenida

7.4/10 Good

176 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
Av. 15 Calle 8, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Casino
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Children's pool
  • Airport drop-off service
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk
  • Mamitas Beach - 12 min walk
  • Playacar Golf Club - 8 min drive
  • Grand Coral Golf Riviera Maya - 13 min drive
  • Xplor Theme Park - 15 min drive
  • Xcaret Eco Theme Park - 18 min drive
  • Ferry to Cozumel - 19 min drive
  • Tres Rios Ecopark - 23 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Airport drop-off service
  • Area shuttle (surcharge)

About this property

Sahara Hotel

Putting you within a 10-minute drive of Playa del Carmen Main Beach, Sahara Hotel features a casino and offers airport drop-off service (available 24 hours) for MXN 1500 per room. Guests can enjoy the outdoor pool or take advantage of nearby scuba diving. A rooftop terrace, a children's pool, and a garden are other highlights. Fellow travelers like the helpful staff and breakfast.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 2:30 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (MXN 100 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage
  • Street parking available

Transfers

  • Airport drop off on request(available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Ecotours nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Casino
  • 3 casino gaming tables
  • 15 casino slot machines
  • Casino VIP room

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Closed captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • Local maps

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 100 for adults and MXN 100 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1500 per room
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 3 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 200 per pet, per day

Parking

  • Self parking costs MXN 100 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Sahara Hotel Playa del Carmen
Sahara Playa del Carmen
Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico
Sahara Hotel Hotel
Sahara Hotel Playa del Carmen
Sahara Hotel Hotel Playa del Carmen

Frequently asked questions

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

7.7/10

Staff & service

6.4/10

Amenities

6.9/10

Property conditions & facilities

7.1/10

Eco-friendliness

10/10 Exceptional

people at desk friendly, helpful when questions asked.
Michael, 1-night trip
Verified Expedia guest review

4/10 Fair

Pretty basic hotel, blood stains on the walls and bed mattress was sunken on half the bed, smelled stingy. Pretty much the only reason to stay is because there was nothing else available.
Kevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I have stayed here many times over the years and have always enjoyed it.
Jake, 7-night trip
Verified Expedia guest review

8/10 Very good

Basic and central
Basic and old, decent location for the price, would stay here again
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shakil, 4-night trip
Verified Hotels.com guest review

6/10 Good

Outdated not really clean hotel
This hotel is an okay option just for 1 night. But I could not stay there longer. The hotel is outdated and dirty. The lobby and inside area next to the lobby look interesting and kind of stylish. But my room was awful! It reminded me a road motel’s room. I payed aprox $27 per night with all taxes included, and I believe this price is right for the hotel’s quality.
Albert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was fine, staff was friendly and helpful
4-night trip
Verified Expedia guest review

4/10 Fair

Albert, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Playa de Carmen is nice place to visit. The hotel needs some remodeling and maintenance - WiFi so so not always get hot water not so tidy hotel.
Eric Ariel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Playa del Carmen stay
Nice hotel for a good price. Balcony was nice to sit out on with nice breeze. Everything very clean but the bed was a little hard. No elevator on the side I was on. Good staff and friendly. Close to everything and walkable to beach, restaurants and bars.
1-night trip
Verified Hotels.com guest review