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All properties in Palenque, Palenque, Chiapas, Mexico

Plaza Palenque Hotel & Convention Center, Palenque

3-star hotel in Palenque with outdoor pool and restaurant

  • Free WiFi and free parking
From
$65 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Plaza Palenque Hotel & Convention Center, Palenque
  • Plaza Palenque Hotel & Convention Center, Palenque
  • Outdoor Pool
  • Outdoor Pool
  • Plaza Palenque Hotel & Convention Center, Palenque
Plaza Palenque Hotel & Convention Center, Palenque. Image 1 of 40
1 / 40Plaza Palenque Hotel & Convention Center, Palenque
Km 27 Carr. Palenque-Catazaja, Palenque, 29960, CHIS, Mexico
8.2.Very Good.
  • Quiet location and close to center town. Nice pool and restaurant in a court yard…

    Mar. 11, 2019

  • Centrally located. Nice pool. Great food at the restaurant with very attentive servers.

    Jan. 18, 2019

See all 127 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays72 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Breakfast available
  • Spa services

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In a national park
  • Palenque Archaeological Zone - 5.4 mi / 8.6 km
  • Palenque National Park - 4.2 mi / 6.7 km
  • Museo de Sitio Palenque - 5.4 mi / 8.6 km
  • Misol-Ha Waterfalls - 5.7 mi / 9.2 km
  • Cascadas de Roberto Barrios - 19.6 mi / 31.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds (2 double beds)

What’s around

Landmarks

  • In a national park
  • Palenque Archaeological Zone - 5.4 mi / 8.6 km
  • Palenque National Park - 4.2 mi / 6.7 km
  • Museo de Sitio Palenque - 5.4 mi / 8.6 km
  • Misol-Ha Waterfalls - 5.7 mi / 9.2 km
  • Cascadas de Roberto Barrios - 19.6 mi / 31.5 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 106 min drive
  • Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Km 27 Carr. Palenque-Catazaja, Palenque, 29960, CHIS, Mexico

At a glance

Hotel size

  • This hotel has 98 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Room service

Things to do

  • Number of outdoor pools - 1
  • Spa services on site

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

La Palapa - This restaurant specializes in Mexican cuisine.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of MXN 165 for adults and MXN 100 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 150 per room (one-way)
  • Area shuttle service is offered for an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle for children between the ages of 3 and 18 costs MXN 150 (one-way)

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards.

Also known as

  • Hotel Plaza Palenque Inn
  • Plaza Palenque Hotel & Convention Center Hotel
  • Plaza Palenque Hotel & Convention Center Palenque
  • Plaza Palenque Hotel & Convention Center Hotel Palenque
  • Plaza Palenque
  • Plaza Palenque Hotel
  • Plaza Palenque Hotel Convention Center

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Plaza Palenque Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in is available.
  • Yes, La Palapa offers Mexican cuisine. Nearby restaurants include Latte cafeteria (8-min walk), Cafe Colibri (10-min walk), and La Vita é Bella (11-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 150 per room one-way.
  • Plaza Palenque Hotel & Convention Center has an outdoor pool and spa services, as well as a garden.
8.2.Very Good.
  • 8.0.Very Good

    Nice hotel

    Good

    Erika, Family trip, Jan. 28, 2016

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center

    Christopher, 1 night romance trip, Dec. 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    the service was good clean room spacious good air-con good wi-fi close to the piramids breakfast just ok everything perfect

    Francois, 1 night trip, Feb. 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff a very friendly.and the roo.s are clean. About 1.5 miles from the bus station.

    2 night romance trip, Apr. 25, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    so confortable hotel

    We were looking for a hotel nearby de airport. It is a 4 minute drive, that made our trip easier. The hotel was very clean and nice. We had been traveling for some days and we specially appreciated the very comfortables beds and pillows and the delicious shower with enough water pressure. Everybody was kind too.

    Laura Elena, 1 night family trip, Jan. 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Reception and restaurant staff very friendly. Its a 10/15 minute walk into the centre of Palenque but its a straight well lit road. WiFi not good in room 101 but step outside the door to the pool and perfect and its more fun watching football (soccer) by the pool rather than in your room. i slept well and enjoyed my visit to Palenque and would stay at this hotel again.

    2 night trip, Jan. 3, 2019

    Verified Expedia guest review

  • 4.0.Fair

    When we get there, all our reservations clearly say “king”, but when we got to our rooms they were all double beds. Only because I complained I got a king. It was clear this was not a mistake and they purposely did not give us the rooms we reserved. Also, they advertise a safe in every room, and no safe in our room. Shower door was off track, but fixed it. The jacuzzi in room didn’t work. Breakfast was just ok. The beds were soft enough. They have a pool. I can confirm as some have pointed out that there are monkeys in the trees behind the hotel, but unless you have a telephoto lens, it maybe hard to enjoy, as the jungle is rough. Bottomline this is about average, but I felt that giving us doubles without saying something, even some lame excuse, would have been better than just giving us different rooms than we reserved.

    Alex, 2 night trip with friends, Nov. 20, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Palenque

    Good hotel. Friendly and helpful staff.

    Bryce, 3 night trip, Nov. 18, 2017

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A mini vacation within a vacation

    Loved our stay here. We stayed 2 nights here. Got a massage! Enjoyed watching the monkeys and iguanas in their backyard! Also enjoyed a dip in the pool when we arrived at 10 pm. After sightseeing all day.

    Ana, 1 night family trip, Sep. 5, 2017

    Verified Hotels.com guest review

  • 8.0.Very Good

    Close to palenque and city center

    The matress was so hard that I got two blankets folded on top of the bed to make it Soft enough so I can sleep and not wake up with back aches.we make a reservation for queen bed for my husband and I,but we got two singles but not big deal.the room had a/c tv with cable ,it have what we need nothing fancy.they have a pool the we used after our tour to palenque. The hotel was close to chaudry store so we went and got water fruit and fresh bread,plus we drove like five minutes to market and plaza where they have restaurants,banks souvenir stores.

    Jacqueline G, 3 night trip, Aug. 6, 2017

    Verified Expedia guest review

See all 127 reviews