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Plaza Palenque Hotel & Convention Center, Palenque
3-star hotel in Palenque with outdoor pool and restaurant
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
$65 CAD
Price available on 19 May 2022Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Km 27 Carr. Palenque-Catazaja, Palenque, 29960, CHIS, Mexico
8.2.Very Good.127 verified Hotels.com guest reviews
Quiet location and close to center town. Nice pool and restaurant in a court yard…
Mar. 11, 2019
Centrally located. Nice pool. Great food at the restaurant with very attentive servers.
Jan. 18, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- gap period enforced between guest stays72 hours
- Contactless check-in is available
- Guests are provided with free hand sanitizer
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 98 smoke-free guestrooms
- Daily housekeeping
- Restaurant and pool bar
- Outdoor pool
- Breakfast available
- Spa services
For families
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
What’s around
- In a national park
- Palenque Archaeological Zone - 5.4 mi / 8.6 km
- Palenque National Park - 4.2 mi / 6.7 km
- Museo de Sitio Palenque - 5.4 mi / 8.6 km
- Misol-Ha Waterfalls - 5.7 mi / 9.2 km
- Cascadas de Roberto Barrios - 19.6 mi / 31.5 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 1 King Bed
- Standard Double Room, 2 Double Beds (2 double beds)
What’s around
Landmarks
- In a national park
- Palenque Archaeological Zone - 5.4 mi / 8.6 km
- Palenque National Park - 4.2 mi / 6.7 km
- Museo de Sitio Palenque - 5.4 mi / 8.6 km
- Misol-Ha Waterfalls - 5.7 mi / 9.2 km
- Cascadas de Roberto Barrios - 19.6 mi / 31.5 km
Getting around
- Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 106 min drive
- Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
map
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Km 27 Carr. Palenque-Catazaja, Palenque, 29960, CHIS, Mexico
At a glance
Hotel size
- This hotel has 98 rooms
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
Other information
- Smoke-free property
In the hotel
Food and drink
- English breakfast daily (surcharge)
- Restaurant
- Snack bar/deli
- Poolside bar
- Room service
Things to do
- Number of outdoor pools - 1
- Spa services on site
Working away
- Business center
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Laundry facilities
- Luggage storage
Facilities
- Garden
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
Things to enjoy
- Balcony
Freshen up
- Private bathroom
- Shower only
- Hair dryer (on request)
Be entertained
- Flat-screen TV
- Cable TV channels
Stay connected
- Free WiFi
More
- Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Dining
La Palapa - This restaurant specializes in Mexican cuisine.
Fees & policies
Optional extras
- English breakfast is offered for an extra charge of MXN 165 for adults and MXN 100 for children (approximately)
- Airport shuttle service is offered for an extra charge of MXN 150 per room (one-way)
- Area shuttle service is offered for an extra charge
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Airport shuttle for children between the ages of 3 and 18 costs MXN 150 (one-way)
Pool, spa, and gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in is available.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards.
Also known as
- Hotel Plaza Palenque Inn
- Plaza Palenque Hotel & Convention Center Hotel
- Plaza Palenque Hotel & Convention Center Palenque
- Plaza Palenque Hotel & Convention Center Hotel Palenque
- Plaza Palenque
- Plaza Palenque Hotel
- Plaza Palenque Hotel Convention Center
Also known as
- Hotel Plaza Palenque Inn
- Plaza Palenque Hotel & Convention Center Hotel
- Plaza Palenque Hotel & Convention Center Palenque
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Plaza Palenque Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool.
- Sorry, pets aren't allowed.
- You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in is available.
- Yes, La Palapa offers Mexican cuisine. Nearby restaurants include Latte cafeteria (8-min walk), Cafe Colibri (10-min walk), and La Vita é Bella (11-min walk).
- Yes, an airport shuttle is available. The charge is MXN 150 per room one-way.
- Plaza Palenque Hotel & Convention Center has an outdoor pool and spa services, as well as a garden.
8.2.Very Good.127 verified Hotels.com guest reviews
- 8.0.Very Good
Nice hotel
Good
Erika, Family trip, Jan. 28, 2016
Verified Hotels.com guest review
- 10.0.Exceptional
Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center
Christopher, 1 night romance trip, Dec. 19, 2021
Verified Expedia guest review
- 10.0.Exceptional
the service was good clean room spacious good air-con good wi-fi close to the piramids breakfast just ok everything perfect
Francois, 1 night trip, Feb. 21, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
The staff a very friendly.and the roo.s are clean. About 1.5 miles from the bus station.
2 night romance trip, Apr. 25, 2019
Verified Orbitz guest review
- 10.0.Exceptional
so confortable hotel
We were looking for a hotel nearby de airport. It is a 4 minute drive, that made our trip easier. The hotel was very clean and nice. We had been traveling for some days and we specially appreciated the very comfortables beds and pillows and the delicious shower with enough water pressure. Everybody was kind too.
Laura Elena, 1 night family trip, Jan. 3, 2019
Verified Hotels.com guest review
- 8.0.Very Good
Reception and restaurant staff very friendly. Its a 10/15 minute walk into the centre of Palenque but its a straight well lit road. WiFi not good in room 101 but step outside the door to the pool and perfect and its more fun watching football (soccer) by the pool rather than in your room. i slept well and enjoyed my visit to Palenque and would stay at this hotel again.
2 night trip, Jan. 3, 2019
Verified Expedia guest review
- 4.0.Fair
When we get there, all our reservations clearly say “king”, but when we got to our rooms they were all double beds. Only because I complained I got a king. It was clear this was not a mistake and they purposely did not give us the rooms we reserved. Also, they advertise a safe in every room, and no safe in our room. Shower door was off track, but fixed it. The jacuzzi in room didn’t work. Breakfast was just ok. The beds were soft enough. They have a pool. I can confirm as some have pointed out that there are monkeys in the trees behind the hotel, but unless you have a telephoto lens, it maybe hard to enjoy, as the jungle is rough. Bottomline this is about average, but I felt that giving us doubles without saying something, even some lame excuse, would have been better than just giving us different rooms than we reserved.
Alex, 2 night trip with friends, Nov. 20, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
Palenque
Good hotel. Friendly and helpful staff.
Bryce, 3 night trip, Nov. 18, 2017
Verified Hotels.com guest review
- 10.0.Exceptional
A mini vacation within a vacation
Loved our stay here. We stayed 2 nights here. Got a massage! Enjoyed watching the monkeys and iguanas in their backyard! Also enjoyed a dip in the pool when we arrived at 10 pm. After sightseeing all day.
Ana, 1 night family trip, Sep. 5, 2017
Verified Hotels.com guest review
- 8.0.Very Good
Close to palenque and city center
The matress was so hard that I got two blankets folded on top of the bed to make it Soft enough so I can sleep and not wake up with back aches.we make a reservation for queen bed for my husband and I,but we got two singles but not big deal.the room had a/c tv with cable ,it have what we need nothing fancy.they have a pool the we used after our tour to palenque. The hotel was close to chaudry store so we went and got water fruit and fresh bread,plus we drove like five minutes to market and plaza where they have restaurants,banks souvenir stores.
Jacqueline G, 3 night trip, Aug. 6, 2017
Verified Expedia guest review