Hotel Xbulu-Ha

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In-room safe, free cribs/infant beds, free WiFi, bed sheets

Overview of Hotel Xbulu-Ha

Hotel Xbulu-Ha

3.0 star property
City-center hotel within easy reach of Norte Beach

8.4/10 Very good

499 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
Av. Guerrero 4, Col. Centro, Isla Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Beach towels
  • Air conditioning
  • Library
  • Microwave in a common area
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Cable TV service
  • Free parking nearby
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Isla Mujeres
  • Norte Beach - 5 min walk
  • Costa Occidental de Isla Mujeres National Park - 6 min walk
  • Garrafon Natural Reef Park - 15 min walk
  • Isla Mujeres Ferry Terminal - 4 min drive
  • Tortugranja Turtle Farm - 10 min drive
  • Shark Beach - 10 min drive
  • Punta Sur - 22 min drive
  • Isla Mujeres Sculpture Garden - 11 min drive
  • Mujeres Beach - 100 min drive
  • Playa Mujeres Golf Club - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 121 min drive

About this property

Hotel Xbulu-Ha

Hotel Xbulu-Ha puts you 0.3 mi (0.4 km) from Norte Beach and 0.3 mi (0.5 km) from Costa Occidental de Isla Mujeres National Park. Free WiFi is an added perk, and guests looking to stay active can check out the nearby parasailing, scuba diving, and snorkeling. Also, this hotel is 0.8 mi (1.3 km) from Garrafon Natural Reef Park and 4.7 mi (7.5 km) from Punta Sur. Fellow travelers like the helpful staff and beach location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 3 floors


  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free offsite parking within 16 ft

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Shared microwave

Taking the kids

  • Children stay free

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach towels


  • 1 building/tower
  • Built in 2007
  • Library
  • Television in common areas


  • Upper floors accessible by stairs only

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: MXN 25 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.86 per person, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).


This property does not have elevators.

Guests can rest easy knowing there's a security system and window guards on site.

This property accepts credit cards and cash.

Also known as

Hotel Xbulu-Ha
Hotel Xbulu-Ha Isla Mujeres
Xbulu-Ha Isla Mujeres
Hotel Xbulu Ha
Hotel Xbulu-Ha Hotel
Hotel Xbulu-Ha Isla Mujeres
Hotel Xbulu-Ha Hotel Isla Mujeres

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Alban, 1-night trip
Verified guest review

8/10 Very good

Basic but priced well.
Barbara, 2-night trip
Verified Expedia guest review

8/10 Very good

Love the location and open air layout
Hotel is located on the quiet side of downtown and one block from the east beach. It's a bit noisy when people are socializing in the common spaces downstairs, but the youth hostel amenities make up for that. Love the chairs you can take to the beach and bring back and common space kitchen. We'd come back here for sure.
Matthew, 2-night trip
Verified guest review

10/10 Exceptional

The staff is always wonderful and the rooms are clean.
Sabastian, 16-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Good wifi on first floor but room smelled musty
Wifi is good on the first floor but gets weaker as you go up. We spent our mornings drinking coffee on the third floor terrace (there is one table with two chairs) with the view of the turquoise ocean in a distance. Full size fridge and stove top make it ideal for longer stay. However, every time we entered our senior suite we were confronted with a strong musty smell, definitely from the damp wooden cabinets. Few small cockroaches in the bathroom, not surprised as this seems like a common issue on the island. Few mosquitoes in the room, I suspected I got bitten by something inside the room or on my bed that swelled up really big.
Beata, 3-night trip with friends
Verified guest review

10/10 Exceptional

Christopher, 1-night trip
Verified guest review

10/10 Exceptional

Loved my stay here! I highly recommend it!
Madeleine, 3-night trip
Verified guest review

6/10 Good

Stacy, 9-night trip
Verified guest review

10/10 Exceptional

Cheap little hotel. Nothing special, very close to everything. Staff super friendly. Small issue with hot water, but we didn't complain. Highly recommend if your on a budget. Manager re programmed our tv to get english.
Rob.F, 6-night romance trip
Verified Orbitz guest review