VR Queen Street - Hotel & Suites

Photo gallery for VR Queen Street - Hotel & Suites

Primary image
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Overview of VR Queen Street - Hotel & Suites

VR Queen Street - Hotel & Suites

4.0 star property
4-star hotel with restaurant, near University of Auckland

8.0/10 Very good

969 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
401 Queen Street, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser
For families
  • Children stay free
  • Babysitting (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Auckland Central Business District
  • University of Auckland - 4 min walk
  • Sky Tower - 13 min walk
  • Auckland City Hospital - 14 min walk
  • Auckland Domain - 21 min walk
  • Auckland Ferry Terminal - 21 min walk
  • Viaduct Harbour - 24 min walk
  • Auckland War Memorial Museum - 24 min walk
  • Spark Arena - 26 min walk
  • Mt. Eden - 35 min walk
  • Eden Park - 36 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 27 min drive
  • Auckland Mt Eden Station - 19 min walk
  • Auckland Britomart Station - 19 min walk
  • Auckland Grafton Station - 20 min walk
  • Airport shuttle (surcharge)

About this property

VR Queen Street - Hotel & Suites

Putting you in a great location within a 15-minute walk of Sky Tower and Auckland City Hospital, VR Queen Street - Hotel & Suites offers an airport shuttle (available 24 hours) for NZD 45 per person one-way. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out Latitude 36, which serves Modern European cuisine and is open for breakfast and dinner. This upscale hotel is also within a short drive of Auckland Domain and Viaduct Harbour. The helpful staff and overall value get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (NZD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference space (215 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas
  • Bicycle parking

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Filipino
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Toaster
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Cleaning supplies

Special features

Dining

Latitude 36 - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 - This lobby lounge specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: NZD 250 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of NZD 28 for adults and NZD 14 for children (approximately)
  • Airport shuttle service is offered for an extra charge of NZD 45 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 2.5 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 35.0 per night
  • Airport shuttle for children between the ages of 5 and 14 costs NZD 45 (one-way)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs NZD 35 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Frequently asked questions

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Very good

Carrie, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Awesome
Hotel is very nice. Staff also good. But we didn't like bed. They attached two single bed so, We couldn't sleep all night. And, deep slope between the two beds. Terrible night. We checked out early morning. Just stay for 7 hours only.
Vinita, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Balween, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointed
Came back to my room to find housekeepers in my room and putting the do not disturb light on. All my valuables were out and I felt like it breached my privacy. Odd stale smells throughout the hotel. Busted shower heading my room.
Kara, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Pia-Zara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

VR great
Very good checkin and out staff. Great location will use again
Peter, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Subhadipto, 5-night trip
Verified Hotels.com guest review

8/10 Very good

louisa, 3-night trip
Verified Hotels.com guest review