DoubleTree by Hilton Hotel London - Chelsea, London

Good hotel with excellent service. A little out of the way. A couple good restaurants close by. Good value. Good connections to greater London.

it was good except car parking

We travelled from Calgary, Alberta to London and arrived at the hotel after 9 hours in the air, an hour at Customs and another hour on the Underground/Bus Line from Heathrow. We were checked in by Abbie, who asked how our trip went. When my wife mentioned that we were hungry and needed to find a local grocery to pick up some food, Abbie provided directions to the Tesco around the corner and then gave us a half dozen bottles of water and a large bowl of fresh fruit to take to our room. It was just what we needed after our long trip! We can't say enough good things about the hospitality shown by all the hotel staff. The room was very clean and comfortable, and the hotel was a short walk away from the Imperial Wharf rail station. We would highly recommend this hotel to other travellers looking for a reasonably priced place to stay while visiting London.

It was a nice and clean hotel, the breakfast was great the staff were always smiling and helpful Location was a bit far from everything, but the overground was a few steps from the hotel that was great

Very uncomfortable mattresses, blanket had a damp smell to it, we were told by a hotel member over the phone that a rollaway bed will be provided because we were 3 in total and the room had 2 beds, once we reached the hotel We were told by the supervisor that this will not be possible nor was anybody informed at the hotel by any member of staff. As a supervisor of the hotel clearly she could’ve provided the rollaway bed because of the phone conversation explaining that they do have them.