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1 room, 2 adults

Sura Hagia Sophia Hotel, Istanbul

5-star5 stars
Great for familiesThis property has good facilities for families.
Divanyolu Cd. Alemdar Mah., Ticarethane Sk. No 10 Sultanahmet, Istanbul, Istanbul, 34122, Turkey

Luxury hotel with restaurant, near Sultanahmet Square
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Beach
Beach is not so nice

Sura Hagia Sophia Hotel, Istanbul

from $125 CAD
  • Superior Room
  • Deluxe Room
  • Penthouse
  • Family Quadruple Room
  • Standard Room
  • Family Double Room Single Use
  • Luxury Room
  • Grand Suite, Garden Area
  • Presidential Room
  • Standard Triple Room
  • Standard Twin Room
  • Superior Twin Room
  • Deluxe Twin Room
  • Economy Double or Twin Room

What’s around Sura Hagia Sophia Hotel, Istanbul

Landmarks

  • In Sultanahmet
  • Sultanahmet Square - 4 min walk
  • Hagia Sophia - 4 min walk
  • Blue Mosque - 7 min walk
  • Grand Bazaar - 8 min walk
  • Topkapi Palace - 11 min walk
  • Galata Tower - 28 min walk
  • Basilica Cistern - 3 min walk

Getting around

  • Istanbul (IST) - 33 min drive
  • Istanbul Cankurtaran Station - 10 min walk
  • Istanbul Kumkapi Station - 18 min walk
  • Istanbul Yenikapi Station - 29 min walk
  • Sultanahmet Station - 2 min walk
  • Cemberlitas Station - 6 min walk
  • Gulhane Station - 6 min walk
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms

Check-in and check-out

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *

  • Theme park shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 36-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Sura Hagia Sophia Hotel, Istanbul’s small print

Also known as

  • Hotel Sura
  • Sura Hagia Sophia Hotel Istanbul
  • Sura Hagia Sophia Hotel Hotel Istanbul
  • Sura Hagia
  • Sura Hagia Hotel
  • Sura Hagia Sophia
  • Sura Hagia Sophia Hotel
  • Sura Hagia Sophia Hotel Istanbul
  • Sura Hagia Sophia Istanbul
  • Sura Hotel
  • Sura Hagia Sophia Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to November.
  • For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Rollaway beds are available for EUR 40.0 per night

    Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 10 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of EUR 70 per room (one-way)

    Shopping center shuttle and theme park shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very Good 8.0 From 807 reviews

    Good 6.0
    Great location & breakfast, rooms so so
    They didn’t give me the room I booked and they “claimed” to have “upgraded” my room as they were fully booked but I don’t know if it was an upgrade or a downgrade
    Yousef, ca4 night family trip
    Good 6.0
    3.5 star hotel but nice location
    A nice location but definitely not a 5 star hotel
    abdul, ca3 night family trip
    Poor 2.0
    Worst Stay EVER! Stay AWAY from Sura Sophia Hagia!
    We stayed at the Sura Sophia Hagia because it was a ‘5-star’ and had beautiful pictures on the website. WHAT A MISTAKE!! Hotel looks nothing like pictures. Our bathroom had black mold everywhere. Our mattress was completely ripped at the top and bed wasn’t made. Rooms were tiny and air conditioning didn’t work. Breakfast buffet was gross and repetitive. Spa and sauna wasn’t working and we didn’t find this out until we checked in. Room walls are super thin and could hear neighbors fighting at all hours. Hotel manager was never available and never contacted me back regarding my numerous complaints and problems over my stay. Have emailed him 3 times and still have not even got a reply. Hotel pool isn’t even heated! Towels were well used and ripped in our room + rooms smelled of cigarette smoke. Slippers in our room were dirty and used! Room fridge had rust all over the inside. Could not even use the fridge. Only positive thing about this hotel was the location. It is close to blue mosque and Sophia hagia and grand bazaar. But other then that, this was nothing close to 5 star hotel as they indicate. Maybe a 3 star at best. We paid a lot of money for 2 rooms for 4 days and it was a complete waste and rip off. Tried contacting hotel manager to get some reimbursement after all our problems and never even got a reply back. They do not value customer service, all they care about is taking your money! If you have no expectation then you might find this hotel ok at best.
    ca4 night romance trip
    Very Good 8.0
    Hotel was located in a central location near some of the main landmarks. The rooms could have been bigger. The air conditioning didn’t work so rooms got quite warm which meant it was difficult to sleep. We were only provided with one key per room even though 2 were sharing so this was a bit awkward. We were told they didn’t give 2 keys. The hotel amenities were good. Breakfast was nice.
    Zubair, gb5 night trip with friends
    Very Good 8.0
    Could improve customer service
    ie3 night romance trip

    Sura Hagia Sophia Hotel, Istanbul

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