Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Intercontinental Cartagena De Indias, Cartagena

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001, Colombia

Luxury hotel with full-service spa, connected to a shopping center, near Bocagrande Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Service was excellent until we realized some items went missing. Please lock your…Mar. 4, 2020
  • The facilities were great. The staff overall were also great. Location was ok but would…Feb. 8, 2020

Intercontinental Cartagena De Indias, Cartagena

from $120 CAD
  • Standard Room
  • Superior Room, 1 King Bed, Ocean View
  • Luxury Suite, 1 King Bed, Ocean View, Corner
  • Deluxe Room, 1 King Bed, Bay View
  • Club Room (Intercontinental)
  • Grand Suite, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Club Room, 1 King Bed, Ocean View (Intercontinental)
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds, Bay View
  • Superior Room, 2 Double Beds, Ocean View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Deluxe Room, 2 Double Beds, Bay View
  • Club Room, 2 Double Beds, Ocean View (Intercontinental)
  • Club Room, 2 Double Beds, Bay View (Intercontinental)

What’s around Intercontinental Cartagena De Indias, Cartagena

Landmarks

  • In Bocagrande
  • Clock Tower - 38 min walk
  • Bocagrande Beach - 1 min walk
  • Cartagena de Indias Convention Center - 40 min walk
  • Rio Cartagena Casino - 2 min walk
  • El Laguito Beach - 8 min walk
  • Castillo Grande Beach - 9 min walk
  • Castillo Grande Beach Plaza - 12 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Free pool cabanas
  • Pool sun loungers
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

Intercontinental Cartagena De Indias, Cartagena’s small print

Also known as

  • Intercontinental Cartagena
  • Intercontinental Cartagena Indias
  • Intercontinental Indias
  • Intercontinental Indias Hotel
  • Intercontinental Indias Hotel Cartagena
  • Intercontinental Cartagena Indias Hotel
  • Intercontinental Cartagena De Indias Hotel
  • Intercontinental Cartagena De Indias Cartagena
  • Intercontinental Cartagena De Indias Hotel Cartagena

Policies

No visitors or unregistered guests are allowed in guestrooms.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Self parking costs COP 8.000 per day

Buffet breakfast is offered for an extra charge of COP 45000 for adults and COP 39000 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 40000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Intercontinental Cartagena De Indias, Cartagena

  • Does Intercontinental Cartagena De Indias offer free cancellation for a full refund?
    Yes, Intercontinental Cartagena De Indias does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Intercontinental Cartagena De Indias currently open?
    This property is closed until further notice.
  • What are the cleanliness and hygiene measures currently in place at Intercontinental Cartagena De Indias?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Intercontinental Cartagena De Indias?
    Yes. Self parking costs COP 8.000 per day.
  • Is there a pool at Intercontinental Cartagena De Indias?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Intercontinental Cartagena De Indias?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Intercontinental Cartagena De Indias?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Intercontinental Cartagena De Indias?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Intercontinental Cartagena De Indias?
    Yes, an airport shuttle is available. The charge is COP 40000 per vehicle one-way.

Recent reviews

Fabulous 8.6 From 741 reviews

Exceptional 10.0
Great place to stay
Great location, EVERYBDOY was welcoming and very helpful . Food was “okish”, the pool and the cocktails were great!!
vanessa, ca2 night trip
Poor 2.0
Looks good, but was not
. Asked doorman before completing reservation if pool was available during quarantine. Five minutes later, after locked in with reservation front desk told us pool was not available and no pool in city was available. Found another hotel in the city with pool available. Feel like I was lied to multiple times about the pool, which was only reason for booking at this hotel. Also air conditioning broke down (in 90 degree weather) and had to be moved to another hotel
Samson, us4 night trip
Exceptional 10.0
Great hotel
Great hotel stay, clean rooms, great breakfast and security was in place.. would definitely stay again
edwin, us2 night family trip
Very Good 8.0
The room was very clean and nice but people at the lounge not very helpful
carlos, us3 night trip
Exceptional 10.0
Love the Intercontential and Cartegena.
Awesome staff. Helpful and friendly. We had the club package. The club room with breakfast, drinks and snacks was awesome. Dont bother with a ocean view. It doesnt rain for months in the winter, and windows on the sea side are impossible to keep clean. Bartenders are friendly and take great care to make you happy. Very clean and comfortable.
scott, us7 night trip with friends
Exceptional 10.0
Would definitely stay here again!!
Our stay was great. No complaints. very clean And Ricardo gave us some recommendations of area. Everyone was friendly from check in to check out. Also restaurant staff extremely accommodating with my food allergies. we reserved a room with ocean view and we got it. Just wished outside of windows was a bit cleaner but still a great hotel. Public beach right in front as well.
Janet, us4 night trip
Exceptional 10.0
Phenomenal stay and fantastic hospitality!
Veronica, us1 night trip with friends

Intercontinental Cartagena De Indias, Cartagena

Is the description of this hotel not correct? Tell us