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All properties in Isla Mujeres, Quintana Roo, Mexico

Hotel La Joya, Isla Mujeres

3-star beach hotel with spa, near Garrafon Natural Reef Park

  • Free continental breakfast, free WiFi, and free parking
From
$146 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
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9.2.Superb.
  • The location was quiet and peaceful; such a nice change from the opposite end of the…

    Feb. 27, 2020

  • Quaint, Mexican style small resort. In quiet location on Island away from crowds.…

    Feb. 9, 2020

See all 76 reviews

Guests rated location

Quiet
Safe
Dining options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 14 guestrooms
  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Furnished balcony
  • Daily housekeeping

What’s around

  • Dolphin Discovery - 45 min walk
  • Garrafon Natural Reef Park - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Parque de los Suenos - 5 min walk
  • Capitán Dulché Museum - 10 min walk
  • Isla Mujeres Sculpture Garden - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 King Bed, Terrace, Ocean View
  • Suite, 1 King Bed, Garden View (with shared terrace)
  • Suite, 2 Queen Beds, Garden View (with shared terrace)
  • Room, 1 King Bed, Garden View (with shared terrace)
  • Room, 2 Queen Beds, Garden View (with shared terrace)
  • Junior Suite, 1 Bedroom, 1 living room, Kitchenette
  • Suite
  • Penthouse, 1 Bedroom, Kitchenette

What’s around

Landmarks

  • Dolphin Discovery - 45 min walk
  • Garrafon Natural Reef Park - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Parque de los Suenos - 5 min walk
  • Capitán Dulché Museum - 10 min walk
  • Isla Mujeres Sculpture Garden - 14 min walk
  • Statue Ixchel - 16 min walk
  • Punta Sur - 16 min walk
  • Cliff of the Dawn - 16 min walk
  • Mundaca House - 20 min walk
  • Tortugranja Turtle Farm - 1.3 mi / 2 km

Getting around

  • Cancun Intl. Airport (CUN) - 129 min drive
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Full-service spa
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Beach towels

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Things to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages.

The spa is open daily.

Dining

Las Mañanitas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Joya Isla Mujeres
  • Joya Hotel
  • Joya Isla Mujeres
  • Hotel La Joya Hotel
  • Hotel La Joya Isla Mujeres
  • Hotel La Joya Hotel Isla Mujeres

Optional extras

Airport shuttle service is offered for an extra charge

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Pool access available from 8:30 AM to 7:30 PM.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel La Joya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Yes, Las Mañanitas offers international cuisine. Nearby restaurants include Casa Rolandi (2.2 mi), Lolo Lorena (2.3 mi), and Green Verde (2.4 mi).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but PlayCity Casino (7.5 mi) and Royal Yak Casino and Sports Book (8 mi) are both nearby.
  • Have fun with nearby activities like boat tours, scuba diving, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel La Joya also has a garden.
9.2.Superb.
  • 10.0.Exceptional

    It's got a very warm feeling and Mexican style which is nice, a FANTASTIC view we were in #1, but have been in other units too... breakfast on the deck... and wonderful staff... Louise was serving us and he was awesome, and the manager Oswaldo (sp.) and Ivan were both very accommodating. The dinner there was awesome... fish tacos and chicken salad and beef tacos were really good! Just a quiet beautiful setting with a nice pool to refresh, and go swim in the ocean too, or Kayak around!

    3 night romance trip, Mar. 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    Property is beautiful. Food was excelent!!! Great snorkeling. Nice pool. Beds super comfy!!!

    David, 2 night trip, Aug. 23, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    A Little Piece of Heaven

    I stayed for 3 nights. When you pass through the entrance, your breath is taken away by the pretty lay out and beautiful ocean view. The service by Oswaldo, the manager is impeccable and he sets a high service standard for the rest of his team. My room and private terrace was fabulous. The continental breakfast was more than enough for one person. The croissants were delicious. The hotel and restaurant are two separate businesses so it is pay as you go for bar and restaurant services. Not a problem if you are prepared. I chose this hotel out of numerous choices and was very happy with this little slice of heaven in the quiet southern part of the island. I will return!

    Joan, 3 night trip, Jun. 28, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hidden Gem with a Fabulous Staff

    Looking for a peaceful island getaway? A place with and near many amenities—bar, infinity pool, restaurant with fabulous food—but without lots of loud, obnoxious tourists? Amazing sunset views from a huge balcony, complete with hammock, rocking chairs, and a table? Most of all, do you want to feel truly and sincerely welcomed, and truly and sincerely like the staff where you are staying? At a very affordable price? Then book a stay at Hotel La Joya now!!! This hidden gem is not sleek and glitzy: it’s warm and colorful, with lovely Mexican tiles, and quite homey. The food is outstanding: I had a “to die for” chicken mole with rice on my balcony while watching the sun set one night. It was sheer heaven here on earth. The hotel is located on the quieter, south end of the island, about 1/2 mile from Punta Sur; however, there’s plenty to do: Kin-Ha and its amenities are right next door, there’s a fabulous reggae bar and restaurant called The Joint about 5 minutes away walking, Punta Sur itself, a little beach right in front of Hotel La Joya, and cab rides into centro are cheap and readily available. Best part of all: the staff!! Hector, Oswaldo, everyone! I can’t wait to return with my family.

    Christina, 4 night trip, Mar. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Small boutique hotel with 14 rooms set on a hillside overlooking the beautiful blue waters and, in the distance the Cancun skyline. This is more of a true Mexican style architecture and furnishings. Steep stone steps leading down to the pool area are not for everyone. This is our go to hotel on Isla after staying at Izla, Mia Reef, Privlages Alux.

    4 night romance trip, Feb. 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff is amazing!!!!! Everything was perfect!

    7 night trip, Feb. 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The private balcony with rockers and hammock were so nice. The pool was clean and very well maintained. The path down to the ocean was accessible and had a small pool available for swimming. It was very quiet and the customer service was excellent. There are many great food options in the area for it to be on the south end of the island. There’s a public sea side walking trail to the point south that was very relaxing. The views from the balancing are exquisite!

    James, 6 night trip, Jan. 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This boutique hotel on the south (quiet) side of Isla Mujeres is a gem. With many rooms offering jaw-dropping view of magnificent turquoise waters and of the Cancun high-rises on the horizon, you might not feel a need to ever walk out your door. Its location on the south side is quieter and more relaxing than the north side; but a taxi can whisk you to its bustling bars and restaurants in 10 minutes. The staff are wonderful, courteous and always willing to serve, day or night. Only one time in my life did I ever enjoy a hotel with a better view -- and that was an overwater bungalow in the Maldives that cost $800 a night. This is a true value you'll always remember.

    Rob, 5 night trip, Dec. 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful view, very clean. Quaint charm and great service

    Michelle, 3 night romance trip, Dec. 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel had stunning views, excellent food and drinks, attentive and friendly staff. Our room was immaculate! We will absolutely be back! Thank you to Oswaldo and Hector for their hospitality! They definitely made our stay that much better!

    Casey, 7 night romance trip, Aug. 4, 2020

    Verified Expedia guest review

See all 76 reviews