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Hotel La Joya

3.0 star property
Beach hotel in Isla Mujeres with spa and outdoor pool

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Photo gallery for Hotel La Joya

Exterior
Exterior detail
Property amenity
Sports facility
Aerial view
Escape to Hotel La Joya, a seaside retreat with breathtaking views of the ocean. Unwind on the sun-kissed beach, indulge in a rejuvenating massage at the spa, or relax by the pool. With an international restaurant serving breakfast to dinner and helpful staff on hand, this hotel is perfect for those seeking relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $166
CA $206 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
Front of property

Izla Beach Front Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,013 reviews
The price is CA $201
CA $248 total
includes taxes & fees
Apr 27 - Apr 28
Izla Beach Front Hotel
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About the area

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400

What's nearby

  • Parque de los Suenos - 5 min walk - 0.5 km
  • Punta Sur - 12 min walk - 1.1 km
  • Isla Mujeres Sculpture Garden - 14 min walk - 1.2 km
  • Dolphin Discovery - 5 min drive - 3.8 km
  • Isla Mujeres Ferry Terminal - 8 min drive - 6.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Punta Sur - ‬12 min walk
  • ‪Mar Bella - ‬17 min walk
  • ‪IceBar Mexico - ‬3 min drive
  • ‪Kin Há Isla Mujeres - ‬6 min walk
  • ‪The Joint - ‬5 min walk

About this property

Hotel La Joya

Putting you within a 10-minute drive of Isla Mujeres Ferry Terminal, Hotel La Joya offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Las Mañanitas serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Private beach access
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages. The spa is open daily.

Dining

Las Mañanitas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya offer free cancellation for a full refund?

Yes, Hotel La Joya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel La Joya?

Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.

Are pets allowed at Hotel La Joya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel La Joya?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel La Joya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel La Joya?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel La Joya?

No, this hotel doesn't have a casino, but PlayCity Casino (7.5 mi) and Royal Yak Casino and Sports Book (8 mi) are both nearby.

What is there to do at Hotel La Joya and nearby?

Have fun with nearby activities like boat tours, scuba diving, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel La Joya also has a garden.

Are there restaurants at or near Hotel La Joya?

Yes, Las Mañanitas offers international cuisine.

Does Hotel La Joya have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel La Joya like?

Hotel La Joya is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes' walk from Punta Sur.

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Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

View
Service staff
Room
Breakfast
Patios
Islands
Food
Restaurant
Upgrade
Store

What guests liked

  • The pool area was excellent with stunning views and a delightful experience. (3 reviews)
  • Breakfast on the patio was a delightful experience, with many guests enjoying the continental breakfast and some even having it served to their room. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Holly, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

STEVEN, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

camille, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Javier, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Pretty to look at but actually rustic and run down

Donna, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Sofia, 5-night trip
Verified Expedia guest review

6/10 Good

Great location away from the busy and crowded downtown area. About 5km, which was easy to navigate by bus, taxi or golf cart. Rooms were tired and a little run down.
Ashley, 3-night family trip
Verified Expedia guest review

4/10 Fair

Stephen, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Christina, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Small vintage resort with amazing views and attentive friendly staff. Comfortable and close to great restaurants and activities. We snorkeled every morning from the beach below. However if you’re not able to climb uneven rocky stairs beware. It’s part of the charm but it’s a workout. Some loud noise from hotel renovation and boat partiers. Overall a lovely place. Fair prices. I would happily return.
Karen, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful property. Very clean. We walked a lot and we felt very safe.
Barbie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 3-night trip
Verified Expedia guest review

8/10 Very good

I would give it 5 stars however the kitchen opens too late for bf and there is no coffee in the rooms. Also, felt the drinks were overpriced.
Virginia, 3-night trip
Verified Hotels.com guest review

8/10 Very good

We liked the property, the only thing I found odd was thy include a free continental breakfast which is coffee juice fruit bread..n yogurt..it’s more expensive on the menu than a traditional breakfast but thy don’t let choose ..I found that odd n wound up paying for the lower priced..
jon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was always very friendly and helpful. The property was quiet and beautiful. Would definitely recommend if you want a quiet getaway. Multiple restaurant/bars within walking distance as well as convenient store. Area was safe, we never had any issues in our 5 days staying here. We will be returning.
Sara, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Phillip, 1-night trip
Verified Expedia guest review

8/10 Very good

Lizbeth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Third time staying here in 20 years. Its always a good time
Kurt, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Quaint little hotel- perfect stay for us to relax and unplug! Nothing fancy, but everything you need!
Skye, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The view
mark, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Just tucked away far enough from the world to be beyond peaceful, but close enough to get into town. With a bus stop literally at your door. This old school Mexican. So don’t come here looking for fake skyscraper hotels and pools full of thousands of people. Here it’s all about the best sunsets and chill vibes
charles, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Safe place
charles, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Expedia guest review