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1 room, 2 adults

Shangri La Hotel At The Shard London, London

5-star5 stars
31 St Thomas Street, London, England, SE1 9QU, United Kingdom

Luxury hotel with outdoor pool, near Borough Market
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Exceptional9.6
Location
Great location
Room
Great room
Service
Fantastic service
Pool
Great pool
485See all 485 Hotels.com reviews
From 3,042 reviews

TripAdvisor Traveller Rating

Shangri La Hotel At The Shard London, London

from $595 CAD
  • Deluxe Room, 1 King Bed, City View
  • Iconic City View Room - 1 King
  • Premier Room, 1 King Bed, City View
  • Premier Room, 2 Single Beds, City View
  • Premier Shard Room King
  • Superior Shard Room - 1 King
  • Premier Shard Suite
  • Iconic Shard Suite
  • Suite (Southwark)
  • Suite (Westminster)
  • Suite (London)
  • Suite (Shangri-La)
  • Deluxe Room, 2 Single Beds, City View
  • Premier Room, 2 Single Beds (Shard)
  • Superior Room, 2 Single Beds (Shard)
  • Room, 2 Single Beds, City View (Iconic)

What’s around Shangri La Hotel At The Shard London, London

Top spots nearby

Recommended by this property

  • Borough Market (3-minute walk)
  • London Bridge (4-minute walk)
  • HMS Belfast (4-minute walk)
  • Globe Theatre (8-minute walk)
  • Tower of London (9-minute walk)
  • Tate Modern (10-minute walk)
  • St. Paul's Cathedral (14-minute walk)
  • London Dungeon (21-minute walk)
  • Big Ben (25-minute walk)
  • O2 Arena (6.2 km)

Getting around

  • London (LCY-London City) - 39 min drive
  • London (LHR-Heathrow) - 53 min drive
  • London (LGW-Gatwick) - 90 min drive
  • London Bridge Station - 1 min walk
  • London Cannon Street Station - 13 min walk
  • London Fenchurch Street Station - 18 min walk
  • London Bridge Underground Station - 2 min walk
  • Borough Underground Station - 9 min walk
  • Monument Underground Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2335
  • Conference space size (meters) - 217
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Frette Italian sheets
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lang - This delicatessen specializes in British cuisine and serves breakfast, lunch, dinner, and light fare.

Gong - Overlooking the pool, this cocktail bar serves light fare only. Open daily.

Ting Lounge - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Ting Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Shangri La Hotel At The Shard London, London’s small print

Also known as

  • Shangri Hotel Shard London
  • Shard London Shangri Hotel
  • Shangri-La Hotel, At The Shard, London England
  • Shangri Hotel Shard London
  • Shangri Hotel Shard
  • Hotel Shard
  • London Hotel Shard
  • Shangri Hotel London
  • Shangri London
  • Shard Hotel London
  • Shard Hotel Shangri
  • Shard London Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs GBP 50.00 per night

Valet parking costs GBP 50.00 per night

Buffet breakfast is offered for an extra charge of GBP 36 for adults and GBP 18 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 160.00 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 485 reviews

Exceptional 10.0
Expensive but nice
Very nice hotel
laurence, caRomance trip
Exceptional 10.0
It’s very good experience to stay with shangrila hotel, the service is wonderful and the food is also good.
Yan, usFamily trip
Good 6.0
Children have very limited access to the pool. 9:00-11:00 and 3:00-5:00. We also asked the concierge for help with dinner recommendations and reservations. He was not able to help us and was very dismissive. We did a quick google search and landed a great table and one of London’s hottest new restaurants. Check out is noon. We left our room at 12:04 and had already received a call from the front desk and house keeping was waiting outside our room. At a luxury hotel I would expect a little wiggle room at checkout. They were very accommodating on the front and let us check in to one of our rooms a few hours early. Overall, it was a fine stay I was just expecting more from Shangri La
Joy, usFamily trip
Exceptional 10.0
Absolutely fantastic
Ian, gbRomance trip
Exceptional 10.0
Very great experience, I would recommend to anyone looking to stay at a very nice hotel while in the UK
D.Martin, usOther trip

Shangri La Hotel At The Shard London, London

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