Aryaduta Palembang

Photo gallery for Aryaduta Palembang

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Overview of Aryaduta Palembang

Aryaduta Palembang

4.0 star property
4-star hotel with full-service spa, connected to a shopping center, near Palembang Square Mall

8.8/10 Fabulous

34 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bar
Map
Jl. POM IX, Palembang Square, Palembang, South Sumatra, 30137
Main amenities
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Health club
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Palembang

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 31 min drive
  • Airport shuttle (surcharge)

About this property

Aryaduta Palembang

Aryaduta Palembang offers an airport shuttle (available 24 hours) for IDR 150000 per vehicle one-way. You can visit the spa to indulge in massages, body treatments, or aromatherapy, and international cuisine is served at The Kitchen, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 3 bars/lounges, an outdoor pool, and a health club. Fellow travelers like the helpful staff and location.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 bars/lounges
  • Restaurant
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (22714 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub

Accessibility

  • Elevator

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • DVD player
  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Turndown service

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
RJs Sports Bar and Grill - This sports bar serves light fare only.
The Pool Cafe - This café specializes in regional cuisine and serves light fare only.
The Lounge - This lobby lounge specializes in regional cuisine and serves light fare only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 250000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Aryaduta Palembang
Hotel Aryaduta Palembang
The Aryaduta Hotel And Convention Center Palembang
Aryaduta Palembang Hotel
Aryaduta Palembang Hotel
Aryaduta Palembang Palembang
Aryaduta Palembang Hotel Palembang

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

9.1/10

Staff & service

10.0/10

Amenities

8.1/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Reasonable stay, reasonable comfort.
Help staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
Jonathan, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rici, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

TING, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

polite staffs/yumm breakfast spread
The staffs were very polite and respectful which is typical of Palembang culture..Breakfast spread is one of the best we ever had.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is good, but lift maybe need to improve. Waiting time for the lift is quite long.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service in the center of the city
The location is inside of a shopping complex, you can find everything within a walking distance. Their service quality was really great, we got an upgrade since they ran out of our type of room. This is an old hotel, you can see from the furniture but still well maintained. The room is clean, fluffy pillow, very helpful staff. Quite a pleasant to stay here.
Edward, 2-night business trip
Verified Hotels.com guest review

6/10 Good

C H
If they classify as 4 star. Why no Black Out curtain. Toilet too small w little maintenance.
Chan hwee Michael, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The Only Hotel Ask Feedback From Guest On The Spot
It was my second stay in 2018. I had no regret coming back. Location of hotel was good which was just beside the Palembang Square Mall, Carrefour and Matahari. In fact as a solo traveller with a medium size bag I took the LRT from the Stasiun Bandara(airport) Sultan Mahmud Badaruddin II to the Stasiun Bumi Sriwijaya which cost IDR10,000. From Stasiun Bumi Sriwijaya to Aryaduta Hotel is about 8-10 mins walk. Check in and check out was brisk. Room was big and clean. Wifi was good. Buffet breakfast was aplenty with international and local menus. Staffs were friendly and helpful. I would like compliment Md Cindy for her extra mile effort assisting me to buy some local dry packet delicacies from the Kitchen Restaurant.I believe this is the only hotel which I had stayed and few staffs were tasked to ask feedback from the guests on the spot in order for them to improve and to rectify any issues promptly whilst the guest are still staying in the hotel.
A RASID, 3-night trip
Verified Hotels.com guest review