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All properties in St.Bran's Burg, Montego Bay, Saint James, Jamaica
1 room, 2 adults
All inclusive

Hyatt Ziva Rose Hall – All Inclusive, St.Bran's Burg

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (free)
  • Children's club
  • Children's club (free)
  • Supervised childcare/activities (free)
Rose Hall, St.Bran's Burg, Saint James, Jamaica

All-inclusive beachfront property with spa, near Half Moon Golf Course
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (free)
    • Children's club
    • Children's club (free)
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The property is nice, the pools are great and the food is good. What I did not like is…Feb. 24, 2020
  • Excellent clean and modern property. We were a family of 3 in the ocean view one bedroom…Feb. 10, 2020

Hyatt Ziva Rose Hall – All Inclusive, St.Bran's Burg

from $479 CAD
  • King
  • Double
  • Ocean View King
  • Ocean View Double
  • Ocean Front Double
  • One Bedroom Ocean View Suite
  • One Bedroom Ocean Front Butler Suite
  • Resort View King
  • Resort View Double
  • Club King
  • Club Double
  • Ocean View Junior Suite King
  • Ocean View Junior Suite Double
  • Ocean View Butler Junior Suite
  • Deluxe Resort View King
  • Deluxe Resort View Double
  • Ocean Front Junior Suite King
  • Ocean Front Junior Suite Double
  • Swim Up King
  • Swim Up Double

What’s around Hyatt Ziva Rose Hall – All Inclusive, St.Bran's Burg

Landmarks

  • On a private beach
  • Half Moon Golf Course - 1 min walk
  • Montego Bay Convention Centre - 13 min walk
  • Three Palms Ocean Course - 2 min walk
  • White Witch of Rose Hall Golf Course - 16 min walk
  • The Shoppes at Rose Hall - 16 min walk
  • Cinnamon Hill Golf Course - 29 min walk
  • Rose Hall Great House - 1.4 mi / 2.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

At a glance

Key facts

Size

  • 387 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation. This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Free babysitting/childcare

  • Free children's club (ages 3 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free secured, uncovered onsite valet parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

*See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 7 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Pool cabanas (surcharge)
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Beach umbrellas
  • Swim-up bar
  • Spa tub
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club
  • Supervised activities for children between 3 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.

Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hyatt Ziva Rose Hall – All Inclusive, St.Bran's Burg’s small print

Also known as

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Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Ziva Rose Hall – All Inclusive, St.Bran's Burg

  • Does Hyatt Ziva Rose Hall – All Inclusive offer free cancellation for a full refund?
    Yes, Hyatt Ziva Rose Hall – All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hyatt Ziva Rose Hall – All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hyatt Ziva Rose Hall – All Inclusive?
    Yes, there's free valet parking. Parking spots may be limited.
  • Is there a pool at Hyatt Ziva Rose Hall – All Inclusive?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Hyatt Ziva Rose Hall – All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hyatt Ziva Rose Hall – All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hyatt Ziva Rose Hall – All Inclusive?
    Yes, there are 7 onsite restaurants, featuring international cuisine. Nearby restaurants include Sugar Mill (12-min walk), Cook Shop (2.4 mi), and Seagrape Terrace (2.7 mi).
  • What is there to do at Hyatt Ziva Rose Hall – All Inclusive and nearby?
    Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hyatt Ziva Rose Hall – All Inclusive also has 6 bars, a private beach, and a fitness center, as well as spa services, an arcade, and a garden.

Recent reviews

Superb 9.0 From 501 reviews

Very Good 8.0
Two separate sides for adults and families. Enjoyed the pools, activities and staff
Leanne, ca4 night trip with friends
Exceptional 10.0
It is a great property, very helpful friendly staff, great food, the ocean and more. Definitely it i is 'my' place in Jamaica for future visits :-)
ca4 night family trip
Exceptional 10.0
I loved every part of the hotel especially food and activities. Great staff!
ca6 night family trip
Exceptional 10.0
Love this place. Third year in a row and it gets better every time. The one bedroom Butler suites are amazing. Big shout out to our past Butler Stephen who recognized us as soon as we arrived and came to hug the kids. We also loved Gay-Ann as our Butler this year. She was amazing. Lastly the ladies who run the kids club have been the same for three years and are now like family. The kids adore them. Shenae is always the highlight for them - she rocks. See you again next year.
ca7 night family trip
Exceptional 10.0
Amazing staff and very nice and clean hotel. Everybody is friendly and ready to assist. Maria who is the director of entertainment was wonderful. A lot to do everyday and you won't get bored. I recommend this place and I will go back for sure.
Rana, ca6 night romance trip
Exceptional 10.0
So uniquely modern . It’s right by the ocean. Extremely clean. Entire staff is knowledgeable and goes out of their way to accommodate you.
HairIsSimone, ca5 night trip
Good 6.0
Propety was a bit old. Cleaning time of the room was not consistent and need to remind them everyday. TV was out of service for a couple of days.
ca7 night family trip
Very Good 8.0
If you are an ocean and beach person like me, you will be disappointed by the those things. The designated swimming area is small, gets crowded, and only goes as deep as your chest... so don’t expect to swim laps or anything. Your only option is to wade like a duck. Aside from this, we had a great time. Clean and beautiful resort, friendly staff and good food.
Caroline, ca7 night family trip
Exceptional 10.0
True 5 star resort that stand amongst the best you will find anywhere. Staff are outstanding as is the food and property.
Jeff, ca3 night trip
Exceptional 10.0
This place is awesome! And somewhat expensive. Here are a few things y’all should know to get the most bang for your buck: - If you complain about your room after check in, they will upgrade you to a better one. - Hyatt Ziva and Hyatt Zilara are actually the same resort. Ziva is the all ages building, Zilara is adults only - if you stay in one you can use the restaurants and facilities in both. So unless you have kids, just book whatever is offering a better deal... - The all inclusive covers room service too! - Don’t bother paying for the bottled wine at dinner. The waiter won’t tell you unless you ask, but the (included) house wines by the glass are excellent and come in several varieties. - If you want good service, TIP
Sam, ca3 night trip

Hyatt Ziva Rose Hall – All Inclusive, St.Bran's Burg