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Palo Santo Hotel, Buenos Aires

4-star hotel with restaurant, near Distrito Arcos

  • Free buffet breakfast and free WiFi
From
$113 CAD

Image gallery

  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Living Room
  • Outdoor Spa Tub
Outdoor Spa Tub. Image 1 of 62
1 / 62Outdoor Spa Tub
9.4.Exceptional.
  • Awesome boutique hotel in a great location. Staff were beyond friendly and helpful. Rooms…

    Mar. 7, 2020

  • Great boutique hotel. The staff is supper helpful.

    Dec. 24, 2019

See all 194 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
Quiet
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 26 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Spa tub
  • Free use of bicycles

For families

  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Palermo
  • Palermo Soho - 8 min walk
  • Distrito Arcos - 6 min walk
  • Serrano Square - 18 min walk
  • Mercado de las Pulgas - 19 min walk
  • La Rural Convention Center - 21 min walk
The following facilities or services will be unavailable from September 9 2020 to February 28 2021 (dates subject to change):
  • Business center
  • Dining venue(s)
  • Meeting facilities
  • Supervised childcare

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Deluxe Suite, 1 Bedroom, Terrace
  • Luxury Suite, Jetted Tub (Palo Santo)
  • Standard Double or Twin Room

Location

  • In Palermo
  • Palermo Soho - 8 min walk
  • Distrito Arcos - 6 min walk

What’s around

Landmarks

  • In Palermo
  • Palermo Soho - 8 min walk
  • Distrito Arcos - 6 min walk
  • Serrano Square - 18 min walk
  • Mercado de las Pulgas - 19 min walk
  • La Rural Convention Center - 21 min walk
  • Latin American Art Museum of Buenos Aires - 41 min walk
  • Exhibition Center of the City of Buenos Aires - 3 mi / 4.8 km

Getting around

  • Ministro Pistarini Intl. Airport (EZE) - 48 min drive
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 23 min drive
  • Buenos Aires Palermo Station - 9 min walk
  • Buenos Aires February 3 Station - 19 min walk
  • Buenos Aires Chacarita Station - 25 min walk
  • Ministro Carranza Station - 9 min walk
  • Palermo Station - 10 min walk
  • Plaza Italia Station - 16 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Pool sun loungers
  • Spa services on site
  • Spa tub
  • Free bicycles on site

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Furnished balcony

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Charqui Restaurante - Overlooking the garden, this restaurant specializes in Argentinean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Palo Santo Buenos Aires
  • Palo Santo Hotel Hotel Buenos Aires
  • Palo Santo Hotel
  • Palo Santo Hotel Buenos Aires
  • Palo Santo Hotel Hotel
  • Palo Santo Hotel Buenos Aires

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 75.0 per night

Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, Maximum occupancy 4)

Airport shuttle service for children costs USD 55 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Palo Santo Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Palo Santo Hotel.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, Charqui Restaurante offers alfresco dining, Argentinean cuisine, and garden views. The dining venue will be unavailable from September 9 2020 to February 28 2021 (dates subject to change). Nearby restaurants include The Argentine Experience (3-min walk), El Trapiche (4-min walk), and Osaka (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.
  • Have fun during the warmer months with activities such as cycling. Relax in the spa tub or enjoy the use of other amenities, which include spa services and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Lovely small boutique hotel in a real neighbourhood. Rooms were excellent, staff were very good, and iur room was lovely, spacious and clean. Nice garden and rooftop, and a very good complimentary buffet breakfast.

    Doug, 3 night romance trip, Apr. 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location great. Staff was friendly knowledgeable professional. Clean.

    3 night romance trip, Feb. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful design, comfortable bed, lovely bathroom and balcony, excellent hotel restaurant, good location, great front-desk staff. Wish I could have stayed longer than two nights.

    2 night trip, Jan. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It speaks very clearly to the quality of the staff at the Palo Santo that in January of 2021, after nearly a full year of difficulties in the hotel industry, and with no guarantee of a quick end to this... that they still seamlessly work together to give their guests a refreshing time away. The room was bright, spacious, and had a healthy feel to it. The rooftop pool/spa area was available for private use, and we took advantage daily, as this is Argentina summer. What a great place to spend the final hours of evening as the sun sets over the city of Buenos Aires! We certainly hope to return to the Palo Santo. A highly recommended experience in every way.

    7 night family trip, Jan. 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    simply amazing

    great experience, amazing hotel, clean, white, internet really nice, good breakfast

    4 night business trip, Dec. 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente hotel!! El servicio de primera, muy limpio y comodo!! La ubicacion es inmejorable!! Y el desayuno espectacular! A partir de ahora va a ser mi lugar en Palermo

    Ramiro, 2 night business trip, Sep. 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It's a beautiful boutique hotel in a great location. The staff were outstanding, helping us to amend our booking at short notice due to a change in our travel plans. We had a lovely big room on the 6th floor, with a really nice outlook, very comfortable. The staff recommended a lovely place for lunch (Dandy, just round the corner, really good). We only stayed for one night, and things were a bit fraught due to our travel issues, but I'd love to return here for a longer stay. Palermo feels very different to other parts of BA we visited, lots of nice bars and restaurants and shops. If you can, you should stay here. Thank you to all the staff.

    1 night romance trip, Mar. 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Sexy boutique hotel

    Amazing suite with all the comforts you would expect from a hotel of this calibre. The only negative comments is that they charge US$1.5 for tea or pod coffee which most hotels provide for free.

    Carlos, 1 night trip, Feb. 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great boutique hotel in Palermo

    We stayed just one night at Palo Santo on the tail end of our trip but loved it! Really great value for the money. Good size room, adorable balcony, great breakfast. Would stay here again for sure!

    Courtney, 1 night trip, Jan. 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is nice, well maintain and located in a tourist zone. Pablo, front desk clerk ,took care of tango shows reservations, city attractions and transportation. It is a good hotel to stay and relax in Parlero, Buenos Aires.

    Andrés, 3 night romance trip, Jan. 11, 2020

    Verified Expedia guest review

See all 194 reviews