We booked a suite during our stay in Seattle, and everything was perfect until tonight. We have 5 kids: 12, 9, 3 and 1 year old twins. Our 3 year old is autistic, and our twins are disabled and immobile, due to brain damage when they were born 4 months early. They are sensory sensitive and become overwhelmed with certain lights/sounds. All of our children understand this. We were short on tube feed formula, and decided to get everyone ready for the hour long drive back home to grab a box. While packing our diaper bag, there was a loud knock at the door that startled our twins, our kids came out of their room and asked if everything was ok. I then asked what the noise was, and my son stated that he believed someone was at the door. I then heard someone yell, "front desk." When I opened the door, the agent stated in a loud voice that he had received a complaint, and was there to remind us about the after hours policy. I explained that we weren't being loud, and that we were just about to leave so that we could grab tube feed. My children also said that they weren't making any noise with confused looks on their faces. He then said, "ok, well I just want to remind you of the after hours policy." Neglecting my previous statement. I was so confused and wondered why he didn't call the room, and even more confused because we weren't being loud. This made us all uncomfortable, and I feel we were being profiled because of our ethnicity and the amount of children we have.
