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Reef Yucatan All Inclusive Hotel and Convention Center

Photo gallery for Reef Yucatan All Inclusive Hotel and Convention Center

Exterior
2 restaurants, international cuisine
Premium Room, 1 King Bed, Ocean View | Down comforters, bed sheets
Snack bar
Lobby

Overview of Reef Yucatan All Inclusive Hotel and Convention Center

Reef Yucatan All Inclusive Hotel and Convention Center

3.5 star property
Telchac Puerto beachfront property with 2 restaurants and outdoor pool
7.4 out of 10 Good
7.4/10 Good

456 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC, 97407
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Mérida International Airport (MID) - 74 min drive

Restaurants

  • Kokomo - 8 min drive
  • Bella Mar - 10 min drive
  • Restaurante el Angelito - 9 min drive
  • Sayachaltun - 7 min drive
  • Restaurante Sea Friend - 9 min drive
Map

About this property

Reef Yucatan All Inclusive Hotel and Convention Center

Reef Yucatan All Inclusive Hotel and Convention Center offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers, plus you'll have access to onsite kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Serving international cuisine, Maalob Hanal is one of 2 restaurants. Other highlights at this all-inclusive property include a nightclub, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Beach volleyball
  • Basketball
  • Kayaking
  • Fishing

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 12 buildings/towers
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Nightclub
  • Outdoor tennis court

Accessibility

  • Wheelchair accessible
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • No elevator (single level property)

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Maalob Hanal - This buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Balche Hanal - Onsite rooftop bar. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 550 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Reef Yucatan All Inclusive Hotel
Reef Yucatan All Inclusive Hotel Miramar
Reef Yucatan Miramar
Reef Yucatan All Inclusive Hotel Telchac Puerto
Reef Yucatan Telchac Puerto
Reef Yucatan
Reef Yucatan All Inclusive Telchac Puerto
Reef Yucatan All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Inclusive Telcha

Frequently asked questions

Does Reef Yucatan All Inclusive Hotel and Convention Center offer free cancellation for a full refund?
Yes, Reef Yucatan All Inclusive Hotel and Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Reef Yucatan All Inclusive Hotel and Convention Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Reef Yucatan All Inclusive Hotel and Convention Center?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Reef Yucatan All Inclusive Hotel and Convention Center?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of MXN 550 per pet, per stay, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Reef Yucatan All Inclusive Hotel and Convention Center?
Yes, there's free self parking.
What are the check-in and check-out times at Reef Yucatan All Inclusive Hotel and Convention Center?
You can check in from 3 PM - 10 PM. Check-out time is noon.
What is there to do at Reef Yucatan All Inclusive Hotel and Convention Center and nearby?
Have fun with onsite activities like kayaking, fishing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include a nightclub and a private beach. Reef Yucatan All Inclusive Hotel and Convention Center also has spa services and a garden.
Are there restaurants at or near Reef Yucatan All Inclusive Hotel and Convention Center?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Reef Yucatan All Inclusive Hotel and Convention Center have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Reef Yucatan All Inclusive Hotel and Convention Center like?
Reef Yucatan All Inclusive Hotel and Convention Center is located on the waterfront, a short 15-minute walk from Sayachaltun Ecological Reserve.

Reviews

7.4

Good

7.7/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

7.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Resort was an excellent place to stay. Staff was also excellent. Thank you for our stay
Lisa, 9-night romance trip
Verified Expedia guest review

8/10 Very good

Staff lovely. Palapa architecture great, pool area excellent. Beach eroded. Resort is older but charming. Hurricane damage never fixed. Land beside it condo construction..
Clinton, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great resort, the room was recently renovated. Restaurant was varied and really good, drinks also very nice, staff was friendly, the pool was beautiful and clean, the beach was small but enjoyable, the show was also fun. Only downside was the lack of wifi in the room
Verified Expedia guest review

4/10 Fair

Recibí mi habitación 1 hora después y nadie me ayudó con mi equipaje.
Verified Expedia guest review

2/10 Poor

The property was overall dirty, the area where people eat had not been clean in awhile. This property allows Carnival Cruise ships to bring up to 200 guest twice a week and each time they would arrive they would take control of all the beach chairs and throw food and drinks all over the property (the staff would wait till almost 6pm to clean up the area). There were also dogs in both the pool area and eating area. Finally, when I booked this trip it was Reserve Now, Pay later, to secure their money they charge your card up front. When I tried to leave they gave me a piece of paper indicating they would credit my account but never did, so I had to dispute this with my credit card company. Picture look fantastic but the overall view is terrible.
Verified Expedia guest review

6/10 Good

To expensive for a little
Miguel A, 2-night romance trip
Verified Expedia guest review

4/10 Fair

La verdad no lo recomiendo, esta lejos y el hotel deja mucho que desear, horarios muy limitados para comer, el servicio equis...
Gabriela, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were just brilliant, so friendly and accommodating. Special shout out to Alex, Reyes, Luis, Benni, Josjue and Gerardo (sorry if any names are spelt wrong!). Hotel was really great, not Riviera Maya little-US vibes - felt a lot more authentic
Nadia, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Renovacion de las puertas
Ismael, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super nice
Verified Expedia guest review