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1 room, 2 adults

citizenM London Bankside, London

4-star4 stars
20 Lavington Street, Surrey House, London, England, SE1 0NZ, United Kingdom

4-star hotel with restaurant, near Tate Modern
  • Free WiFi in lobby
  • Collect nightsYou can collect™ Rewards nights here
From 4,355 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Awesome vibe
Great location
Tasty breakfast
Great room

citizenM London Bankside, London

from $192 CAD
  • Room, 1 King Bed

What’s around citizenM London Bankside, London

Top spots nearby

Recommended by this property

  • Tate Modern (3-minute walk)
  • London Bridge (8-minute walk)
  • The Shard (8-minute walk)
  • St. Paul's Cathedral (10-minute walk)
  • Coca-Cola London Eye (14-minute walk)
  • Tower of London (15-minute walk)
  • Covent Garden Market (17-minute walk)
  • Big Ben (18-minute walk)
  • Buckingham Palace (28-minute walk)
  • O2 Arena (7 km)

Getting around

  • London (LCY-London City) - 39 min drive
  • London (LHR-Heathrow) - 50 min drive
  • London (LGW-Gatwick) - 89 min drive
  • London Waterloo East Station - 10 min walk
  • London Bridge Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-3:00 AM
  • Check-out time is 11 AM
  • Express check-in/out
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • WiFi in rooms *



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
  • Microwave in a common area
Working away
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • Catalan
  • English
  • French
  • Greek
  • Polish
  • Turkish
  • Ukrainian

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Netflix
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

citizenM London Bankside, London’s small print

Also known as

  • Citizenm
  • citizenM London Bankside Hotel
  • citizenM London Bankside London
  • citizenM London Bankside Hotel London
  • Citizenm Bankside
  • Citizenm Bankside Hotel
  • Citizenm Bankside Hotel London
  • Citizenm London Bankside
  • London Bankside Citizenm
  • CitizenM London Bankside England
  • citizenM London Bankside Hotel


Tax ID - 136.0572.29

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property only accepts debit or credit cards for all bookings. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge of GBP 29 (subject to availability)

Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

WiFi is available in guestrooms for GBP 0 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 568 reviews

Exceptional 10.0
Enjoyable stay at the Citizen M Bankside!
The hotel is ideally located just minutes form the Tate modern and just a stroll away from other interesting venues such as St. Paul's Cathedral. The rooms are clean and meticulously prepared. I would strongly recommend this hotel to travelers. L-
Lucio, ca1 night trip
Exceptional 10.0
A lovely stay at CitizenM
Another wonderful stay at CitizenM. Great room with a very comfortable bed and a remote control for almost everything including blinds and lighting ambiance. Sitting in the lounge area with a good company or a good read totally transforms the hotel experience. A minimalist and very successful approach to hotelling.
Sana, ca1 night trip
Poor 2.0
Hot Cramped Shipping Containers with Fake AC!
We stayed for 5 nights in August and it was one of the most uncomfortable stays I've ever had in a hotel, never mind a '4 Star' Hotel! The rooms are smaller than the 2 Star Premier Inn next door, with sealed windows and Fake Air Conditioning. I was looking forward to staying in a Classy London 4 star hotel with stylish fittings, a chic staircase and a hip modern attitude. 4 Star??? I have never been so disappointed since the finale of Game of Thrones! Good Points: Most Staff tried to be Helpful, especially friendly at the bar. Balloons & Card well received. Shower pressure was reasonable for the Top floor. Towels changed/Surfaces wiped daily. Good Blackout Blinds and Soundproofing. Loads of TV channels & free movies Free Cushion Style Cuddly Toy. Additional Bad Points: Repeatedly woken by cleaners knocking on the doors in the morning - no tag to say staying another night! Just 6 Hangers + small shelves to store clothes - or just live from your suitcase in the Large Drawer under the bed. Lighting is very poor for shaving. The room could use a full length mirror. 5 Nights of Poor, Restless Sleep. Had to run the Shower on Cold to cool the Room. Sweating in bed, sticky uncomfortable. iPad Room Control - time wasting and fiddly, especially in the dark. Sheets only turned down daily - never changed. All in all I cannot recommend this Hotel as a 4 Star! I've had more comfortable stays in a £30/night EasyHotel - They have Real Air Conditioning!
Michael, gb5 night trip
Exceptional 10.0
Excellent for quick stays
Very nice. A little cramped, but we weren’t in London to stay in the room. Comfortable, clean, eccentric and fun. Easy check-in. Modern, but full service. Healthy choices at 24 hr cafe. First stay at CitizenM and we absolutely use them again.
CHRISTINA, us1 night trip
Very Good 8.0
Great for short stay
Nicely decorated room, a little on the small size but perfect for a short stay, bed was comfy
Jenny, gb1 night trip

citizenM London Bankside, London

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