2/10 Poor
5 Nov 2022
Upon check in, there was an envelope with my name on it taped to the office door containing a key to my room. I was asked by a lady if I needed help. I asked her where room 20 was and she brought me to room 20…. It so happens that she was folding laundry in that room and asked to us to give her a few minutes to finish. The room was dirty and smelled of cigarette smoke, I can only assume it was from the lady who was folding Landry in the room I was supposed to be checking into. Overall terrible experience we couldn’t even stay in the room because of the smell
Daniel
Daniel, 1-night family trip
Verified Expedia guest review