Guests
All properties in Syracuse, New York, United States of America

Marriott Syracuse Downtown, Syracuse

4-star hotel with restaurant, near Onondaga County War Memorial

  • Free Internet
From
$157 CAD

Image gallery

  • Room, 2 Queen Beds, Non Smoking - Guest Room
  • Room, 2 Queen Beds, Non Smoking - Guest Room
  • Living Room
  • Bathroom
  • Room, 2 Queen Beds, Non Smoking - Guest Room
Room, 2 Queen Beds, Non Smoking - Guest Room. Image 1 of 98
1 / 98Room, 2 Queen Beds, Non Smoking - Guest Room
100 East Onondaga Street, Syracuse, 13202, NY, United States of America
8.8.Fabulous.
  • Pre game drinks, shuttle to game, hotel shuttle to dinner, service was outstanding

    Feb. 29, 2020

  • Nice stay but the inroom service food in hotel was so-so....it wasnt at the top of their…

    Nov. 2, 2019

See all 593 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests

Guests rated location

Walkable
Convenient
Dining options
Quiet
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 315 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Conference center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Downtown Syracuse
  • Syracuse University - 18 min walk
  • Landmark Theatre - 5 min walk
  • Armory Square - 8 min walk
  • Onondaga County War Memorial - 4 min walk
  • Everson Museum of Art - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Downtown Syracuse
  • Syracuse University - 18 min walk
  • Landmark Theatre - 5 min walk
  • Armory Square - 8 min walk
  • Onondaga County War Memorial - 4 min walk
  • Everson Museum of Art - 6 min walk
  • The Oncenter - 7 min walk
  • Museum of Science and Technology - 8 min walk
  • Rosamond Gifford Zoo - 36 min walk
  • New York State Fairgrounds - 4.6 mi / 7.4 km

Getting around

  • Hancock Intl. Airport (SYR) - 10 min drive
  • Syracuse Regional Transportation Center - 10 min drive
  • New York State Fair Station - 10 min drive
map
See on map
100 East Onondaga Street, Syracuse, 13202, NY, United States of America

At a glance

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • 2 per room (up to 30 lbs)

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (USD 16 per day)
  • Onsite valet parking (USD 20 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Microwave in a common area

Working away

  • Number of meeting rooms - 21
  • Conference space
  • Conference space size (feet) - 34517
  • Conference space size (meters) - 3207
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 1924
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch Smart TV
  • Netflix
  • Premium TV channels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shaughnessy's Pub - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Eleven Waters - This restaurant serves breakfast only. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Optional extras

  • Breakfast costs between USD 5.00 and USD 16.95 per person (approximately)
  • Safes in guestrooms can be used for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

ParkingPay at property

  • Self parking costs USD 16 per day
  • Valet parking costs USD 20 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)
  • SafeStay (AHLA - USA)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted.

Also known as

  • Marriott Syracuse Downtown Hotel
  • Marriott Syracuse Downtown
  • Marriott Syracuse Syracuse
  • Marriott Syracuse Downtown Hotel
  • Marriott Syracuse Downtown Syracuse
  • Marriott Syracuse Downtown Hotel Syracuse

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Marriott Syracuse Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 16 per day. Valet parking costs USD 20 per day.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of USD 75 per accommodation, per stay.
  • You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Shaughnessy's Pub. Nearby restaurants include Cafe Kubal (4-min walk), The Mission (5-min walk), and 317 @ Montgomery (6-min walk).
  • Recommended spots to visit include Onondaga County War Memorial (4-min walk) and Landmark Theatre (5-min walk), along with Everson Museum of Art (6-min walk) and The Oncenter (7-min walk).
8.8.Fabulous.
  • 10.0.Exceptional

    The staff was fantastic and so ready to help. Beautiful hotel

    Liliana, 1 night family trip, Aug. 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good location, friendly staff and good restaurants options I would stay there again

    2 night family trip, Aug. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Liked the staff, the architecture and the history.

    1 night family trip, Jul. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location. Historic property. Fast approaching a refresh (taps, sinks, bathroom hardware).

    1 night romance trip, Jun. 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    This is a beautiful property and I appreciate the lengths they have gone to refurbish this gorgeous hotel; however, I am not paying 5.95 for internet when I have paid 200$ plus for a room. I have too many accounts with too many corporations to want to sign in as a bonvoy member to access free internet, especially when I arrive exhausted and hungry with two cranky children. If you want my business, offer free internet. Is it worth 5.95 to you to lose my business multiple times a year? I will avoid any Marriott hotel until this ridiculous practice is removed.

    1 night trip, Jun. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel Stay in Syracuse

    It was very short but sweet! The staff accommodated my requests very kindly. The hotel itself is beautiful & it definitely a pleasant discovery.

    1 night trip with friends, Feb. 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The customer service provided was amazing, not to mention the room itself which was beautiful and clean. I will be back!

    1 night trip, Jan. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    First time staying in downtown Syracuse. Will be looking for an excuse to go back for a longer stay!

    Hector, 1 night trip, Nov. 8, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Business stay in Downtown Syracuse

    Good location. Large hotel in downtown Syracuse. It's a bit of a ghost hotel at this point, but I could imagine in post-Covid when more fully booked and staffed it would be an iconic old school hotel experience.

    Christopher, 2 night business trip, Sep. 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Room was clean. Bed not as soft as I hoped for but a place to lay my head for the night. Water pressure in shower was very good too. Employees were extremely friendly and helpful.

    Jillian, 1 night trip, Sep. 15, 2021

    Verified Hotels.com guest review

See all 593 reviews