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The Grand Hotel

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Minibar, in-room safe, iron/ironing board, free WiFi
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, iron/ironing board, free WiFi

Overview of The Grand Hotel

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The Grand Hotel

3.5 star property
3.5-star hotel in Sunnyvale West with outdoor pool and restaurant

9.0/10 Superb

1,048 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
Map
865 W El Camino Real, Sunnyvale, CA, 94087

Room options

About this area

What's nearby

  • In Sunnyvale West
  • San Francisco Bay - 20 min drive
  • Shoreline Amphitheatre - 13 min drive
  • Levi's Stadium - 17 min drive
  • California's Great America - 17 min drive
  • Santa Clara University - 16 min drive
  • PayPal Park - 17 min drive
  • Stanford University - 20 min drive
  • Winchester Mystery House - 19 min drive
  • Santana Row Shopping Center - 19 min drive
  • SAP Center at San Jose - 21 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 18 min drive
  • San Francisco Intl. Airport (SFO) - 32 min drive
  • Oakland Intl. Airport (OAK) - 56 min drive
  • Mountain View Station - 4 min drive
  • Sunnyvale Lawrence Station - 7 min drive
  • Sunnyvale Station - 21 min walk

Restaurants

  • Adamson’s French Dip - 3 min walk
  • Phở Nam #1 - 4 min walk
  • Dim Sum King - 4 min walk
  • Shah Restaurant - 5 min walk
  • Chick-fil-A - 6 min walk

About this property

The Grand Hotel

The Grand Hotel is a great choice for a stay in Sunnyvale. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden. Fellow travelers say good things about the pool and helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 200.00 per accommodation, per stay

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa
  • Spa tub

Pets

  • Pets are allowed for an extra charge of USD 35.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

Frequently asked questions

Does The Grand Hotel offer free cancellation for a full refund?
Yes, The Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Grand Hotel?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at The Grand Hotel on 3 Feb 2023 start from CA $146, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Grand Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at The Grand Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of USD 35.00 per pet, per night.
Is parking offered on site at The Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Grand Hotel?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at The Grand Hotel and nearby?
The Grand Hotel has an outdoor pool and a garden.
Are there restaurants at or near The Grand Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Adamson’s French Dip (3-min walk), Phở Nam #1 (4-min walk), and Dim Sum King (4-min walk).
What's the area around The Grand Hotel like?
The Grand Hotel is in Sunnyvale West, a short 19-minute walk from Historic Murphy Avenue.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Awesome Experience
Awesome experience hitel location was great convenient for eating and shopping Service staff was friendly and helpful Rooms were spacious clean and comfortable
Joneania, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lily, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Jay, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very comfy
Hotel was nice, clean and quiet. The bed was comfy too. Also enjoyed the full size bathtub. I’d stay here again!
Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Quiet and comfortable.
The room was very big, clean and most importantly - QUIET! I've never slept so well in a hotel room as I couldn't hear anyone in the rooms around me. Nor could I hear traffic and my room faced the road. The bathroom was huge and well appointed. My only complaint is that everything needs a refresh. It's clear cosmetic updates have been made for the rooms to appear up-to-date. But the mattress has definitely not been updated in at least 10 years (I sunk almost to the floor when I sat down!). Things like the drains on the sinks didn't work properly (had to jimmy them( and an unsightly extension cord under the bed that definitely looked overloaded. Even with these issues, the quietness and ease of check in/out made the stay well worth it. Plus free breakfast!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Happy stay
Great stay ! Comfortable Breakfast was so so, lounge a bit small so must go early s limited seats. Overall very happy w stay. Please check in before off load luggages as if driving in case room allocated in new wing which is in another block. It was a rainy day when we checked in and we were given a room Next block n had to return to car with our luggages to drive to the new block which was a bit inconvenient 😂
Cynthia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good place to stay
Great stay. Breakfast 🍳 included was nice and satisfying. No problem staying here again. Thanks.
John, 1-night trip with friends
Verified Hotels.com guest review