Piedra de Agua Hotel Boutique Palenque

Photo gallery for Piedra de Agua Hotel Boutique Palenque

Primary image
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Terrace/patio

Overview of Piedra de Agua Hotel Boutique Palenque

Piedra de Agua Hotel Boutique Palenque

3.5 star property
Suburban hotel in Palenque with outdoor pool and bar/lounge

7.4/10 Good

72 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Bar
The price is CA $160
Price available on 07/03/2022
Map
Carretera a las Ruinas Km. 2.5, Palenque, CHIS, 29960
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Spa tub
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Palenque Archaeological Zone - 45 min walk
  • Misol-Ha Waterfalls - 9 min drive
  • Cascadas de Roberto Barrios - 32 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 110 min drive
  • Airport shuttle (surcharge)

About this property

Piedra de Agua Hotel Boutique Palenque

Piedra de Agua Hotel Boutique Palenque is just 3.6 mi (5.8 km) from the airport and offers a shuttle (available 24 hours) for USD 80 per vehicle one-way. You can take a dip in the outdoor pool, then indulge in deep-tissue massages, body wraps, or reflexology. Other highlights include a bar/lounge, a spa tub, and a terrace. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking within 66 ft

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa tub

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • No elevator (single level property)
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Premium bedding

What to enjoy

  • Private plunge pool
  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 5 for adults and USD 5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (one-way, Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children up to age 6 costs USD 0

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7 AM to 10 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Piedra Agua Hotel Boutique Palenque
Piedra Agua Hotel Boutique
Piedra Agua Boutique Palenque
Piedra Agua Boutique

Frequently asked questions

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.5/10

Amenities

7.1/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very good

Marc, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lugar mágico
Lugar increíble, lleno de detalles. Estaría padrísimo que tuviera un restaurante de comida típica para ya no salir.
VERONICA, 1-night trip
Verified Hotels.com guest review

6/10 Good

Noisy.
2-night family trip
Verified Expedia guest review

4/10 Fair

very simple, no varm water at the washbasin, air conditioning only on high level, no button to swith off the light next to the bed, no varm water at all the second morning - very, very expensive for what it is postiv: nice ambience in the jungle
2-night romance trip
Verified Ebookers guest review

8/10 Very good

Very quiet. And dog friendly. Nice pool and gardens.
1-night trip
Verified Expedia guest review

4/10 Fair

Miguel Eduardo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Excellent service and perfect location
Jose a, 1-night trip
Verified Hotels.com guest review

2/10 Poor

xiao, 2-night trip
Verified Hotels.com guest review

2/10 Poor

When we arrived there, they didn’t even have our reservation. The room condition was horribly dirty, the coffee pot even worse. There was fungus in there. When they finally found our reservation which already passed 1 hour, we found that the tariff was almost double thru Expedia. We had a horrible stay there and we were totally disappointed with Expedia as well.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ideal spot to relax
very friendly staff, clean room and in general a very relaxed/zen atmosphere.
Maarten, 1-night trip
Verified Hotels.com guest review