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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront property with free water park and spa
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very clean, well organized. Didn't like that not all restaurants were open for lunch.…Apr. 20, 2019
  • We love the ability to have separate rooms from our children. 1 bedroom suites are…Feb. 18, 2019

Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos

from $318 CAD
  • Suite, Multiple Beds, Ocean View
  • Executive Suite, Multiple Beds
  • Superior Room, 1 King Bed with Sofa bed
  • Superior Room, 1 King Bed with Sofa bed, Ocean View
  • Suite, Multiple Beds, Ocean View
  • Superior Room, Multiple Beds, Ocean View
  • Superior Room, 1 King Bed with Sofa bed
  • Superior Room, 1 King Bed with Sofa bed
  • Suite, Multiple Beds
  • Suite, Multiple Beds
  • Executive Suite, Multiple Beds, Ocean View
  • Superior Room, 1 King Bed with Sofa bed, Ocean View
  • Standard Suite, Multiple Beds
  • Suite, Multiple Beds
  • Superior Room, 1 King Bed with Sofa bed
  • Superior Room, 1 King Bed with Sofa bed
  • Suite, 1 King Bed with Sofa bed, Ocean View
  • Suite, Multiple Beds, Ocean View
  • Superior Room, 1 King Bed with Sofa bed
  • Suite, Multiple Beds, Ocean View
  • Suite, 1 King Bed with Sofa bed, Ocean View
  • Superior Room, 1 King Bed with Sofa bed

What’s around Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos

Landmarks

  • On the beach
  • Cancun Country Club - 9.5 mi / 15.2 km
  • Ventura Park Cancun - 10.5 mi / 16.9 km
  • Puerto Morelos Town Square - 12.7 mi / 20.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

At a glance

Key facts

Size

  • 840 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 10 restaurants
  • 12 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Water skiing on site
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 49-inch plasma TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Number or type of beverages limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Zen - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Hunter Steak House - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Grazie Italian Trattoria - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Taj - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos’s small print

Also known as

  • Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
  • Royalton Riviera Cancun Puerto Morelos
  • Royalton Riviera Cancun
  • Royalton Riviera Hotel
  • Royalton Riviera Hotel Cancun
  • Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
  • Royalton Riviera Cancun Puerto Morelos
  • Royalton Riviera Cancun Inclu

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos

  • Does Royalton Riviera Cancun Resort & Spa - All Inclusive offer free cancellation for a full refund?
    Yes, Royalton Riviera Cancun Resort & Spa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Royalton Riviera Cancun Resort & Spa - All Inclusive?
    Sorry, there's no parking at Royalton Riviera Cancun Resort & Spa - All Inclusive.
  • Is there a pool at Royalton Riviera Cancun Resort & Spa - All Inclusive?
    Yes, there are 8 outdoor pools and a children's pool.
  • Are pets allowed at Royalton Riviera Cancun Resort & Spa - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Royalton Riviera Cancun Resort & Spa - All Inclusive?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Royalton Riviera Cancun Resort & Spa - All Inclusive?
    Yes, there are 10 onsite restaurants.
  • Is there an onsite casino at Royalton Riviera Cancun Resort & Spa - All Inclusive?
    Yes, there's a casino, featuring 12 slot machines and 8 gaming tables.
  • What is there to do near Royalton Riviera Cancun Resort & Spa - All Inclusive?
    Recommended spots to visit include Cancun Country Club (9.5 mi), Ventura Park Cancun (10.5 mi), and Puerto Morelos Town Square (12.7 mi).

Recent reviews

Very Good 8.2 From 989 reviews

Poor 2.0
Disappointing would never recommend Royal.
totally disappointed with hotels.com. when arrived at the hotel posted rate for August 23rd was just appx: $600/- and hotels.com charged me $1700/- plus for that day. Upon talking to the hotel officials were told that this is third party reservation and there was nothing they could do. My sister who stayed next door paid a lot less. I thought I was assured the price match Guarantee. I even questioned my three other reservations where I have been given a credit of $630/- as the price has gone lower. Hotel charged me $502/- that we have no knowledge off. Please help.Thank God I didn't buy the long time membership that I may have thought off.
Rakesh, ca6 night family trip
Good 6.0
Could be better but it was nice
Hmm it was okay. The food selection could’ve been better. More options! They scan my passport didn’t even put my birthday sign up. Room service wasn’t always hot.
us3 night trip
Exceptional 10.0
Everything was Great!
Everything was great! From the swim up pool suite to the restaurants and excellebt hospitality.
Michelle, us3 night trip with friends
Exceptional 10.0
Wonderful Resort
Best place to go for a long or short vacation.Trust me you won’t be disappointed. The most friendly staff eager to help you . The best resort I’ve ever been too and will most definitely go back 100%.
Cisworth, us4 night family trip

Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos

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