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1 room, 2 adults

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Arcade/game room
  • Dry cleaning/laundry service
  • Elevator
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6, Canada

Hotel with indoor pool, near West Edmonton Mall
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Arcade/game room
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very comfortable and clean. Although the free breakfast wasn’t great due to covid…Apr. 5, 2021
  • Everything was very good, relaxing, worries free. We would stay at Holiday Inn again and…Feb. 19, 2021

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton

from $99 CAD
  • Deluxe Room
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

What’s around Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton

Landmarks

  • In West Edmonton
  • West Edmonton Mall - 44 min walk
  • TELUS World of Science-Edmonton - 4.7 mi / 7.6 km
  • Rogers Place - 6.3 mi / 10.2 km
  • Fort Edmonton Park - 7 mi / 11.2 km
  • University of Alberta - 7.6 mi / 12.2 km
  • Alberta Legislature Building - 7.9 mi / 12.7 km
  • Edmonton Convention Centre - 9.1 mi / 14.6 km

Getting around

  • Edmonton Intl. Airport (YEG) - 31 min drive
  • Edmonton Station - 12 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free secured, uncovered onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton’s small print

Also known as

  • Holiday Inn Express West Edmonton Mall Area Hotel
  • Holiday Inn Express West Edmonton Mall Area
  • Holiday Inn Exp Stes W At Mall
  • Holiday Inn Express Suites West Edmonton Mall Area

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Optional extras

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton

  • Does Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel offer free cancellation for a full refund?
    Yes, Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?
    Yes. Nearby restaurants include Tim Hortons (5-min walk), Taco Del Mar (7-min walk), and Smitty's (8-min walk).
  • Is there an onsite casino at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?
    No, this hotel doesn't have a casino, but Palace Casino (3-min drive) and River Cree Casino (11-min drive) are both nearby.
  • What is there to do at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel and nearby?
    Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel has an indoor pool, a spa tub, and a fitness center, as well as an arcade and a picnic area.

Recent reviews

Superb 9.0 From 905 reviews

Fair 4.0
Disappointed
While checking which took a long time, front desk lied to another customer and then another couple came down cause front desk gave them a room that was already occupied...the note was loud, some guy was idling his truck which was loud. Had to call down at 149 am to tell front desk to tell that guy to shut his truck off..Barely slept at all
ca1 night business trip
Very Good 8.0
Staff was friendly and helpful, rooms were clean and everything was in good working order
ca2 night family trip
Exceptional 10.0
Clean, new property. Friendly staff. Pool not open but not the hotel’s fault. Covid restrictions were to blame. Very nice hotel. Would stay there again.
ca1 night business trip
Very Good 8.0
The night shades were excellent, but when entering the room and trying to locate things it was too dark and difficult to locate light switches. After finding lights, they did not illuminate the room sufficiently
ca1 night business trip
Very Good 8.0
It was close to all amenities, and very secure area with great hospitality.
ca1 night family trip
Very Good 8.0
Everything was very good, comfy bed, nice bathroom, staff were very kind! Just didn’t like being stuck with only cable TV for the night, thought there would be some sort of movie service or be able to use the smart TV apps for Netflix etc. Not a big deal for me but for some it might be.
ca1 night romance trip
Very Good 8.0
It was very good no complaints. they provided a nice grab and go breakfast because of Covid.
ca1 night business trip
Exceptional 10.0
Nice room. Free parking. Great variety for breakfast.
ca1 night business trip
Exceptional 10.0
Great staff Underground parking Cleanliness Location
Jean-Pierre, ca2 night family trip
Exceptional 10.0
Nice clean hotel in a great location. Close to west ed mall.
Markoo, ca2 night family trip

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel, Edmonton