Platino Hotel & Casino

Photo gallery for Platino Hotel & Casino

Primary image
Balcony
Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board
Minibar, in-room safe, blackout drapes, iron/ironing board

Overview of Platino Hotel & Casino

Platino Hotel & Casino

3-star property
3-star hotel with casino, near Monument to the Heroes of the Restoration

7.8/10 Good

824 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Casino
Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Nightclub
  • Free casino shuttle
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Theme park shuttle
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In La Zurza

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive
  • Gregorio Luperon Intl. Airport (POP) - 115 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free casino shuttle
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

About this property

Platino Hotel & Casino

3-star hotel in the heart of La Zurza
Consider a stay at Platino Hotel & Casino and take advantage of a casino, a nightclub, and a roundtrip airport shuttle. Hit the jackpot at this hotel with amenities such as 15 slot machines and 6 casino gaming tables. The onsite restaurant, BarRocko, features international cuisine. In addition to concerts and live shows and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A free casino shuttle, limo/town car service, and a gift shop
  • Wedding services, luggage storage, and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Platino Hotel & Casino offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*
  • Bus station shuttle*

Offsite

  • Shopping center shuttle*
  • Free casino shuttle
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)

What to do

  • Concerts/live shows

Working away

  • 24-hour business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Casino
  • Nightclub
  • 6 casino gaming tables
  • 15 casino slot machines

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, maximum occupancy 4)
  • Cruise ship terminal shuttle and bus station shuttle service is offered for an extra charge
  • Shopping center shuttle and theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
Platino Hotel Santiago
Platino Hotel Casino
Platino Casino Santiago
Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Platino Hotel & Casino offer free cancellation for a full refund?
Yes, Platino Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Platino Hotel & Casino?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on 19 Oct 2022 start from CA $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Platino Hotel & Casino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Platino Hotel & Casino?
Sorry, pets aren't allowed.
Is parking offered on site at Platino Hotel & Casino?
Yes, there's free self parking.
Is airport shuttle service offered by Platino Hotel & Casino?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Platino Hotel & Casino?
You can check in starting at 3 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Platino Hotel & Casino?
Yes, there's a casino, featuring 15 slot machines and 6 gaming tables.
What is there to do at Platino Hotel & Casino and nearby?
Platino Hotel & Casino has a casino and a nightclub, as well as a picnic area and a garden.
Are there restaurants at or near Platino Hotel & Casino?
Yes, BarRocko offers international cuisine. Nearby restaurants include Square One (4-min walk), La Taberna de Pepe (2.2 mi), and Della Nonna (2.2 mi).
What's the area around Platino Hotel & Casino like?
Platino Hotel & Casino is in La Zurza, a short 19-minute walk from Monument to the Heroes of the Restoration. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

rafael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Solo travelers would enjoy their stay
It was a great stay. I travelled solo and enjoyed my time there. The hotel is tucked away behind the casino with its own separate entrance, makes a huge difference if you dont want to deal with crowds. It was very quiet and enjoyable. The small restaurant at the hotel is seriously underrated, exceptionally good food.
7-night trip
Verified Hotels.com guest review

8/10 Very good

CARLOS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

We had to move rooms because the internet was not working and that is a part of my job. That was a hassle because we spent 1.5 hours explaining that it did not work and not getting it resolved. Finally we were moved to a room that had internet and was an upgrade. The hotel is located across from a casino and bar, so there is a lot of entertainment
adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellence at a great price!
Thier service was excellent in all aspects from checkin to checkout. The free breakfast is an additional plus. I will stay there again.
mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great services!!
Argenys, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff, and everything was nice and clean.
biannca, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wayne, 1-night trip
Verified Expedia guest review

2/10 Poor

Xavier, 1-night trip
Verified Expedia guest review