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All properties in Wilkes-Barre, Pennsylvania, United States of America

Best Western Plus Wilkes Barre Center City, Wilkes-Barre

Pet-friendly hotel with outdoor pool, connected to the convention center, near Mohegan Sun Arena

  • Free WiFi and free parking
From
$147 CAD

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77 E Market St., Wilkes-Barre, 18701, PA, United States of America
8.6.Fabulous.
  • 3 nights here - new hotel - staff very pleasant - especially at the coffee counter.hotel…

    May 16, 2019

  • Rather far out of way and not a great lace to walk around with pet when needed

    Apr. 21, 2019

See all 382 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Dining options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 75 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Heart of Wilkes-Barre
  • Mohegan Sun Arena - 42 min walk
  • Seven Tubs Natural Area - 3.5 mi / 5.6 km
  • Mohegan Sun at Pocono Downs - 4.7 mi / 7.6 km
  • Frances Slocum State Park - 8.7 mi / 13.9 km
  • Ricketts Glen State Park - 27.3 mi / 43.9 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Hot Tub, City View
  • Suite, 1 King Bed, Non Smoking, Kitchenette
  • Suite, 1 King Bed, Non Smoking, Kitchenette (with Single Sofabed)
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

What’s around

Landmarks

  • Heart of Wilkes-Barre
  • Mohegan Sun Arena - 42 min walk
  • Seven Tubs Natural Area - 3.5 mi / 5.6 km
  • Mohegan Sun at Pocono Downs - 4.7 mi / 7.6 km
  • Frances Slocum State Park - 8.7 mi / 13.9 km
  • Ricketts Glen State Park - 27.3 mi / 43.9 km

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 16 min drive
  • Airport shuttle (surcharge)
map
See on map
77 E Market St., Wilkes-Barre, 18701, PA, United States of America

At a glance

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 4 AM to 11 PM*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Hiking/biking trails nearby
  • Pool umbrellas

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 22000
  • Conference space size (meters) - 2044
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1978
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Oyster Bar and Restaurant - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.00 per room (one-way)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

  • Pet deposit: USD 15 per day
  • Pets are allowed for an extra charge of USD 15 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted.

Also known as

  • Best Western Plus Genetti Hotel Wilkes-Barre
  • Best Western Plus Genetti Hotel
  • Best Western Plus Genetti Wilkes-Barre
  • Best Western Plus Genetti
  • Best Western Genetti Hotel Conference Center
  • Plus Wilkes Barre Center City
  • Best Western Plus Genetti Hotel
  • Best Western Plus Wilkes Barre Center City Hotel
  • Best Western Plus Genetti Hotel Conference Center
  • Best Western Plus Wilkes Barre Center City Wilkes-Barre
  • Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre
  • Best Western Plus Genetti Wilkes-Barre
  • Best Western Plus Genetti
  • BEST WESTERN Genetti Hotel Conference Center
  • Genetti Hotel
  • Best Western Wilkes-Barre
  • Wilkes-Barre Best Western
  • Best Western Plus Genetti Hotel Wilkes-Barre

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus Wilkes Barre Center City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 15 per day. Service animals are exempt from fees.
  • You can check in from 3 PM - 2:00 AM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant, Oyster Bar and Restaurant. Nearby restaurants include Dunkin' Donuts (4-min walk), Rodano's (4-min walk), and Franklin's (4-min walk).
  • Yes, an airport shuttle is available from 4 AM to 11 PM. The charge is USD 20.00 per room one-way.
  • No, this hotel doesn't have a casino, but Mohegan Sun at Pocono Downs (8-min drive) is nearby.
  • During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and rock climbing. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
8.6.Fabulous.
  • 8.0.Very Good

    Great service and food.

    Great service from awesome staff. Restaurant was very good for dinner and free breakfast. Hotel is a bit dated but very clean.

    Brent, 1 night romance trip, Apr. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Right next door to our concert venue! Loved the location!!

    Bonnie, 1 night trip, Sep. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Business Trip

    Richard, 1 night business trip, Sep. 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Four Angry Techs

    I scheduled four of my techs, to stay at this location while working on a project down the road. They sent me non stop messages about how bad of a location, dirty and unsafe it was. AC’s, TVs bathroom drains didn’t work. I went off of everyone’s reviews of a 8.6 and this failed me. I’d stay away from this location.

    Justin, 1 night business trip, Aug. 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Older city Hotel, rooms were clean but need updating, staff was friendly considering environment. Good for no frills overnight stay

    Edward, 1 night business trip, Aug. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay

    This is such a great place, it had a really nice pool, very clean, a coffee bar if you want coffee all day/night, which I did not use but I thought it was nice, and the free breakfast was so good, and the staff was so friendly. The only bad thing I have to say is the Oyster Bar was closed for a party and a wedding, so that was a little disappointing, but otherwise everything was great and I will stay there again.

    Donna, 1 night trip, Aug. 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Maybe good back in the day

    Tired old place that felt dirty. Would not recommend

    Charles, 1 night business trip, Aug. 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Decent

    Staff was nice. Room was comfortable and in good shape. Hotel takes pets which is a big plus. The breakfast was better than some economy hotels and what they provided seemed fresh and home made (ie not eggs from powder). Other than the rooms, the hotel is in need of updating both in terms of the physical condition of the property and in terms of the taste of decor (the decor is a mismash of styles, mostly from the 1980s).

    Barry, 1 night family trip, Jul. 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Age and Charm

    A historical old hotel that has both charm and age. Though it shows it age in some ways - it didn't seem off putting to us. Bathrooms were updated, beds comfortable and amenities in the room good.

    Jeanni, 2 night family trip, Jul. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our stay

    We had a great time food and staff were great

    Randy, 2 night trip, Jul. 23, 2021

    Verified Hotels.com guest review

See all 382 reviews