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Hyatt Ziva Puerto Vallarta - All-inclusive

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Aerial view
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Swim Up King | Free minibar, in-room safe, iron/ironing board, free WiFi
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Free minibar, in-room safe, iron/ironing board, free WiFi

Overview of Hyatt Ziva Puerto Vallarta - All-inclusive

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
All-inclusive beachfront aparthotel with spa, near Playa de los Muertos
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,059 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
Main amenities
  • 335 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Conchas Chinas
  • Playa de los Muertos - 22 min walk
  • Bay of Banderas - 1 min drive
  • Los Muertos Pier - 3 min drive
  • Malecon - 5 min drive
  • Garza Blanca Beach - 10 min drive
  • Playa Gemelas - 15 min drive
  • Los Arcos - 6 min drive
  • Playa Mismaloya - 17 min drive
  • Cruise Ship Terminal - 10 min drive
  • Nayar Vidanta Golf - 21 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 40 min drive

Restaurants

  • Sapphire Ocean Club | Bistrot Local - 3 min drive
  • Blue Chairs Roof Top - 3 min drive
  • El Campanario - 10 min walk
  • Vivaz Buffet - 1 min walk
  • Melan zane - 1 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

At Hyatt Ziva Puerto Vallarta - All-inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be just a 5-minute drive from Malecon. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Casa Grande, one of 5 restaurants, serves Mexican cuisine and is open for dinner. 4 bars/lounges and a beach bar are other highlights, and apartments offer up nice touches like free minibar items and rainfall showerheads. The beach location and breakfast get great marks from fellow travelers.

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • On the beach
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 5 outdoor pools
  • Sun loungers
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 10 treatment rooms
  • Reflexology
  • Body wraps
  • Deep-tissue massages
  • Aromatherapy
  • Hydrotherapy
  • Detox wraps
  • Couples treatment room(s)
  • Hot stone massages
  • Body treatments
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Family friendly

  • Children's pool
  • Children's games

Restaurants on site

  • Casa Grande
  • Blaze
  • Melanzane
  • Vivaz Buffet

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7:00 AM–noon
  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Stocked minibar (free)
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer
  • Slippers
  • Bathrobes

Entertainment

  • LED TV with satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 8 meeting rooms
  • Business center
  • Coworking space
  • Conference space (12296 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • ATM/banking services

Location highlights

  • Near the ocean
  • Near the airport

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Yoga classes on site
  • Kayaking on site
  • Beach yoga on site
  • Beach volleyball on site
  • Aerobics classes on site
  • Tennis on site
  • Jet skiing nearby
  • Ziplining nearby
  • Power boating nearby
  • Sailing nearby
  • Snorkeling nearby
  • Ecotours nearby
  • Marina nearby
  • Scuba diving nearby
  • Skydiving nearby

Safety features

  • Security system
  • Smoke detector

General

  • 335 rooms
  • 11 floors
  • 2 buildings
  • Built in 1969
  • Traditional architecture

Special features

Spa

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

Does Hyatt Ziva Puerto Vallarta - All-inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Puerto Vallarta - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?
As of 5 Jun 2023, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on 14 Jun 2023 start from CA $536, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Ziva Puerto Vallarta - All-inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Ziva Puerto Vallarta - All-inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Hyatt Ziva Puerto Vallarta - All-inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Ziva Puerto Vallarta - All-inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Ziva Puerto Vallarta - All-inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Hyatt Ziva Puerto Vallarta - All-inclusive and nearby?
Have fun with onsite activities like kayaking, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Hyatt Ziva Puerto Vallarta - All-inclusive also has 4 bars, a fitness center, and beach cabanas, as well as spa services and a garden.
Are there restaurants at or near Hyatt Ziva Puerto Vallarta - All-inclusive?
Yes, there are 5 onsite restaurants, featuring Mexican cuisine and pool views.
What's the area around Hyatt Ziva Puerto Vallarta - All-inclusive like?
Hyatt Ziva Puerto Vallarta - All-inclusive is a short 9-minute walk from Conchas Chinas Beach and 3 minutes' walk from Playa Estaca.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful spot. Beautiful hotel, secluded, safe and yet close enough to town if you fancy going shopping or eating out. Lovely staff. My friend has deadly food allergies and she has never been so well looked after or been able to eat fantastic, specially made and safe food anywhere else.
lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ROBERTO, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chenoa, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Kyle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Diana Guadalupe, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Pretty decent hotel
Beautiful property and location. Safest and cleanest beach, as they have a completely private beach (blocked by rocks on both sides). Mexican food and buffet were really good. The other restaurants are just ok. The gym equipment desperately needs updating and there are very limited options for a hotel of this size (one elliptical, one treadmill, 3 bikes). We originally booked an ocean front room but when we got there we realized the room did not have a balcony. We paid to upgrade to a club room with a balcony in the newer tower. The view and balcony were more suitable for my husband, daughter and I. The only problem was that the front desk quoted me one price but then charged me a much higher price when we went to pay the difference. I complained to the manager and he did nothing. Other than that miscommunication and the extra surprise fee I was charged for my daughter being a teenager (on top of the extra fee I paid for an extra person while booking) the stay was good.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan Gerard, 5-night trip
Verified Expedia guest review

10/10 Exceptional

diane Dancel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was excellent, food was wonderful but sometimes inconsistent. Mexican specialty restaurant tries to be overly creative with ingredients that dont work. But Blaze and the Asian specialty restaurants were excellent. Tequilla bar ALWAYS way too cold. Need more dancing opportunities.
Deborah, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Beach and landscaping were amazing. However, the rooms and several areas of the property could use a refresh. Food was consistently good (4/5, sometimes 5/5) and service was great.
Zachary Alan, 5-night romance trip
Verified Expedia guest review