Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta: Reviews, Deals, and Hotel Rooms on Hotels.com

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Swim Up King | Free minibar, in-room safe, iron/ironing board, free WiFi

5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Free minibar, in-room safe, iron/ironing board, free WiFi

Overview
Prices
Location
Amenities
Policies

All-inclusive beachfront aparthotel with spa, near Playa de los Muertos

8.8/10 Fabulous

1,059 verified Hotels.com guest reviews

Property highlights

Pool

Free breakfast

Laundry facilities

Free parking

Free WiFi

Air conditioning

Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390

Main amenities

335 smoke-free apartments
Daily housekeeping
On the beach
5 restaurants and 4 bars/lounges
Full-service spa
5 outdoor pools
Outdoor tennis court
Fitness center
Beach umbrellas
Beach cabanas
Beach sun loungers
Beach towels

Feel at home

Children's pool
Private bathroom
Premium TV channels
Garden
Terrace
Daily housekeeping

Room options

About this area

What's nearby

In Conchas Chinas
Playa de los Muertos - 22 min walk
Bay of Banderas - 1 min drive
Los Muertos Pier - 3 min drive
Malecon - 5 min drive
Garza Blanca Beach - 10 min drive
Playa Gemelas - 15 min drive
Los Arcos - 6 min drive
Playa Mismaloya - 17 min drive
Cruise Ship Terminal - 10 min drive
Nayar Vidanta Golf - 21 min drive

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 40 min drive

Restaurants

Sapphire Ocean Club | Bistrot Local - 3 min drive
Blue Chairs Roof Top - 3 min drive
El Campanario - 10 min walk
Vivaz Buffet - 1 min walk
Melan zane - 1 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

At Hyatt Ziva Puerto Vallarta - All-inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be just a 5-minute drive from Malecon. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Casa Grande, one of 5 restaurants, serves Mexican cuisine and is open for dinner. 4 bars/lounges and a beach bar are other highlights, and apartments offer up nice touches like free minibar items and rainfall showerheads. The beach location and breakfast get great marks from fellow travelers.

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Language

Pilates

Yoga

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

This information is provided by our partners.

At a glance

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cribs (infant beds)

Pets

Pets not allowed
Service animals welcome

Property amenities

Beach

On the beach
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas

Pool/Spa

5 outdoor pools
Sun loungers
Umbrellas
Spa tub
Sauna
Steam room
Massages
Spa services
10 treatment rooms
Reflexology
Body wraps
Deep-tissue massages
Aromatherapy
Hydrotherapy
Detox wraps
Couples treatment room(s)
Hot stone massages
Body treatments
Facials

Internet

Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible van parking available

Family friendly

Children's pool
Children's games

Restaurants on site

Casa Grande
Blaze
Melanzane
Vivaz Buffet

Food and drink

Coffee/tea maker

Dining

Free buffet breakfast available daily 7:00 AM–noon
5 restaurants and 1 coffee shop/cafe
4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
Stocked minibar (free)
Snack bar/deli
24-hour room service

Bedrooms

Bed sheets provided

Bathrooms

Bathtub or shower
Rainfall showerhead
Hair dryer
Slippers
Bathrobes

Entertainment

LED TV with satellite service

Outdoor areas

Terrace
Garden

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

8 meeting rooms
Business center
Coworking space
Conference space (12296 square feet)

Comfort

Air conditioning

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Elevator
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair accessible (with limits)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Laptop-compatible safe
ATM/banking services

Location highlights

Near the ocean
Near the airport

Things to do

Fitness center
Outdoor tennis courts
Yoga classes on site
Kayaking on site
Beach yoga on site
Beach volleyball on site
Aerobics classes on site
Tennis on site
Jet skiing nearby
Ziplining nearby
Power boating nearby
Sailing nearby
Snorkeling nearby
Ecotours nearby
Marina nearby
Scuba diving nearby
Skydiving nearby

Safety features

Security system
Smoke detector

General

335 rooms
11 floors
2 buildings
Built in 1969
Traditional architecture

Special features

Spa

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.

Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.

Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property

Hyatt Ziva Puerto Vallarta

Hyatt Ziva

Hyatt Ziva Puerto Vallarta In

Frequently asked questions

Does Hyatt Ziva Puerto Vallarta - All-inclusive offer free cancellation for a full refund?

Yes, Hyatt Ziva Puerto Vallarta - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of 5 Jun 2023, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on 14 Jun 2023 start from CA $536, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hyatt Ziva Puerto Vallarta - All-inclusive?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Hyatt Ziva Puerto Vallarta - All-inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt Ziva Puerto Vallarta - All-inclusive?

You can check in from 3:00 PM - anytime. Check-out time is noon.

What is there to do at Hyatt Ziva Puerto Vallarta - All-inclusive and nearby?

Have fun with onsite activities like kayaking, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Hyatt Ziva Puerto Vallarta - All-inclusive also has 4 bars, a fitness center, and beach cabanas, as well as spa services and a garden.

Are there restaurants at or near Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, there are 5 onsite restaurants, featuring Mexican cuisine and pool views.

What's the area around Hyatt Ziva Puerto Vallarta - All-inclusive like?

Hyatt Ziva Puerto Vallarta - All-inclusive is a short 9-minute walk from Conchas Chinas Beach and 3 minutes' walk from Playa Estaca.

8.8

Fabulous

9.0/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

5 May 2023

Wonderful spot. Beautiful hotel, secluded, safe and yet close enough to town if you fancy going shopping or eating out. Lovely staff. My friend has deadly food allergies and she has never been so well looked after or been able to eat fantastic, specially made and safe food anywhere else.