Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Lotte Hotel Hanoi, Hanoi

5-star5 stars
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi, Vietnam

Luxury hotel with full-service spa, connected to a shopping center, near Lotte Center Hanoi
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Cleanliness
Clean
Wellness Area
Great wellness & sports facilities
Room
Great room
Vibe
Awesome vibe

Lotte Hotel Hanoi, Hanoi

from $152 CAD
  • Deluxe King Room
  • Junior Suite Twins
  • Club Deluxe Twins (No children in Club Lounge)
  • Club Junior Suite Twins (No children in Club Lounge)
  • Deluxe Twin Room
  • Junior Suite King
  • Club Deluxe King (No children in Club Lounge)
  • Club Junior Suite King (No children in Club Lounge)
  • Deluxe Suite, 1 King Bed
  • Premier Suite, 1 King Bed
  • Deluxe Double Room
  • Deluxe Double or Twin Room

What’s around Lotte Hotel Hanoi, Hanoi

Landmarks

  • In Ba Dinh
  • Ho Chi Minh Mausoleum - 33 min walk
  • Lotte Center Hanoi - 4 min walk
  • Vietnam Museum of Ethnology - 26 min walk
  • Ho Chi Minh Museum - 29 min walk
  • One Pillar Pagoda - 32 min walk
  • Temple of Literature - 37 min walk
  • Imperial Citadel of Thang Long - 41 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 34 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Yen Vien Station - 15 min drive
  • Hanoi Long Bien Station - 16 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 318 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Basketball on site
  • Golf driving range on site
  • Sauna
Working away
  • Business center
  • Meeting rooms 3
  • Conference space size (feet) - 13870
  • Conference space size (meters) - 1289
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • English
  • Japanese
  • Korean
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tim Ho Wan - This restaurant specializes in dim sum.

Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.

Pharaohs - This cocktail bar serves light fare only.

Lotte Hotel Hanoi, Hanoi’s small print

Also known as

  • Lotte Hotel Hanoi
  • Lotte Hotel Hanoi Hotel Hanoi
  • Lotte Hanoi
  • Lotte Hotel Hanoi Hotel
  • Lotte Hotel Hanoi Hanoi

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 2410000.0 per day

Airport shuttle service is offered for an extra charge of VND 1155000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Lotte Hotel Hanoi, Hanoi

  • Does Lotte Hotel Hanoi offer free cancellation for a full refund?
    Yes, Lotte Hotel Hanoi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Lotte Hotel Hanoi?
    Yes, there's free self parking.
  • Is there a pool at Lotte Hotel Hanoi?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Lotte Hotel Hanoi?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Lotte Hotel Hanoi?
    You can check in starting at 2:00 PM. Check-out time is noon.
  • Are there restaurants at or near Lotte Hotel Hanoi?
    Yes, there are 4 onsite restaurants.
  • Is airport shuttle service offered by Lotte Hotel Hanoi?
    Yes, an airport shuttle is available. The charge is VND 1155000 per vehicle one way.

Recent reviews

Exceptional 9.4 From 664 reviews

Exceptional 10.0
Went the extra mile, highly recommended
We received superb service the moment we walked in the door, our luggage were taken care of and then greeted by friendly staff on the 38th floor of the tower. We booked two rooms for our party of 4 and we arrived way too early for check in, but was still given one room. The facility is modern and clean, on the newer side of the city and has a department store and supermarket on the ground floor. On our final night, one of of party left early and we requested to change to a bigger single room that fit 3 ppl and were accommodated with no extra charge. We fully appreciated it and understand they could've rightfully charged us extra. I would recommend this to anyone planning to visit Hanoi.
David, ca3 night trip with friends
Exceptional 10.0
Little pricy but great
Stayed there with my older brother it’s the best hotel probably in town Good location Great room/service Secure Little pricy for Vietnam
Lili, au4 night family trip
Very Good 8.0
Great service and lovely room&breakfast. But the windows are not noise-cancelling. I can hear the horns from the street on 45th floor... a bit disturbing.
SHAN, sg5 night business trip
Exceptional 10.0
The Place to Stay on Hanoi
Everything was fantastic. Could not fault anything .
Russell, us2 night business trip
Good 6.0
The hotel area is very busy due to business centre and some attractions. Infact you need time to go to your room even as there is no direct elevator. In my opinion i cant stay in such busy area Where grab needs time to come and go as so many cars are already there.
nalin, in1 night trip
Exceptional 10.0
Excellent. Great room. Great restaurant and fitness center.
Surakiat, th2 night business trip
Exceptional 10.0
An Excellent Experience in Lotte!
Excellent hotel! Service was great, breakfast and lunch buffet spread fantastic, room was extremely clean and spacious. Would choose Lotte Hanoi again for sure!
sg1 night business trip
Exceptional 10.0
This is the first time that I ever stay at the Lotte Hotel chain and the service here at was impeccable!
Quynh-Nga, hk3 night business trip
Exceptional 10.0
Pleasant Business Stay
lovely, my 3rd stay within 6 months. staff is polite and attentive. And close to Lotte Mall gives an extra convenience for the stay.
Nina, us2 night business trip
Exceptional 10.0
Amazing staff with exceptional service
Beautiful hotel with amazing service. We had spectacular views of the city from our room. We also enjoyed rooftop drinks on the Top of Hanoi with breathtaking views.
Kevin, us1 night romance trip

Lotte Hotel Hanoi, Hanoi

Is the description of this hotel not correct? Tell us