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All properties in Phnom Penh, Cambodia
1 room, 2 adults

Palace Gate Hotel & Residence, Phnom Penh

4-star4 stars
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202, Cambodia

4-star aparthotel with indoor pool, connected to a shopping center, near Riverside
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 118 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Beautiful hotel, friendly staffDec. 28, 2018
  • When we arrived the hotel, the staff was not friendly and their commutation was not good…Nov. 5, 2019

Palace Gate Hotel & Residence, Phnom Penh

from $76 CAD
  • Studio Double View
  • King Suite
  • President Suite (Shared Bathroom)
  • Studio Twin View
  • Palace Gate Family Suite

What’s around Palace Gate Hotel & Residence, Phnom Penh

Top spots nearby

Recommended by this property

  • Independence Monument (5-minute walk)
  • Royal Palace (6-minute walk)
  • National Museum of Cambodia (8-minute walk)
  • Phnom Penh Night Market (17-minute walk)
  • Tuol Sleng Genocide Museum (18-minute walk)
  • Riverside (26-minute walk)
  • Tuol Tom Pong Market (26-minute walk)

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 37 min drive
  • Phnom Penh Railway Station - 3 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 54 apartments
  • Arranged over 9 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool 1
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Khmer

In the apartment

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Egyptian-cotton sheets
  • Memory foam mattress
Things to enjoy
  • Balcony
Freshen up
  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Palace Gate Hotel & Residence, Phnom Penh’s small print

Also known as

  • Chateau Meliya Aparthotel Phnom Penh
  • Palace Gate Hotel & Residence Phnom Penh
  • Palace Gate Hotel & Residence Aparthotel Phnom Penh
  • Chateau Meliya Aparthotel
  • Chateau Meliya Phnom Penh
  • Chateau Meliya
  • Palace Gate & Phnom Penh
  • Palace Gate Hotel & Residence Aparthotel

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)

    Dial-up Internet access is available in guestrooms for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Fabulous 8.8 From 164 reviews

    Very Good 8.0
    3 night trip Phnom Penh
    Just a few nights in Phnom Penh. The staff at the hotel are very polite and courteous. Location isn’t too bad and very quiet. Easy to grab a tuk tuk just outside hotel or get car from hotel. They arranged a car to take us to The Killing Fields then Genocide Museum. Very reasonably priced. Would recommend this hotel. Only one thing negative to say and that is they need to make sure burners are lit under breakfast food. One morning it was all rather on the cool side. Nice enough breakfast though and decent choice.
    Helen, au3 night family trip
    Exceptional 10.0
    Great residence hotel
    Great beautiful residence with friendly professional staff. Really enjoyed my stay. The hotel walls are full of old pictures which adds to the ambience and feels like a journey back in time with the old clocks and vase in the restaurant. Just beautiful and welcoming.
    Baljit, gb1 night trip
    Exceptional 10.0
    The Best
    Beautiful hotel and room at a great price, would definitely stay there again. Delicious breakfast that stayed available until Noon if I remember correctly. Adequate gym and decent sized pool. One thing that made things a little hard was that this hotel just changed its name to “Palace Gate Hotel” which there are two. Tuk tuk drivers kept thinking it was the original, so we kept having to explain where our hotel was. We make it a practice to bring the hotel business card to show taxi drivers in all countries but it was written in English. The front desk staff assured us that the drivers would know by the card but it wasn’t that way. This is nit picking but maybe the business cards can be printed with a little map or written in Cambodian. This is the only place I would stay in Phnom Penh.
    Stephen, us4 night trip with friends
    Exceptional 10.0
    Lovely Stay!
    The room was big and spacious with a lovely view of the city. Service was great too. I would only point out two things that could be made better. The snacks in the room are not listed in the mini fridge menu so the guest can easily mistake them for being complimentary. There should therefore be a list for the guest to check the price of the snacks. The room also did not have a menu for room-delivery so I had to keep requesting for a menu to place my order. Perhaps these could be improved. Otherwise, the hotel was great and I highly recommend it. I would definitely stay here again!
    Sayantani, as8 night trip
    Exceptional 10.0
    The hotel appartment is very clean , neat and tidy. Excellent location , friendly staff and good service too
    Jose, au5 night family trip

    Palace Gate Hotel & Residence, Phnom Penh

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