Palace Gate Hotel & Residence

Photo gallery for Palace Gate Hotel & Residence

Studio Double with City view | Primary image
Indoor pool
Balcony
Egyptian cotton sheets, in-room safe, desk, laptop workspace
Palace  Gate Family Suite | Living area | 42-inch LED TV with cable channels, TV, fireplace

Overview of Palace Gate Hotel & Residence

VIP Access

Palace Gate Hotel & Residence

4-star property
4-star aparthotel with 1 indoor pools, connected to a shopping center, near Riverside

8.8/10 Fabulous

235 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
Main amenities
  • 54 apartments
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Phnom Penh City Centre

Getting around

  • Phnom Penh Intl. Airport (PNH) - 37 min drive
  • Phnom Penh Railway Station - 12 min drive
  • Airport shuttle (surcharge)

About this property

Palace Gate Hotel & Residence

Palace Gate Hotel & Residence offers an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An indoor pool and a fitness center are other highlights, and apartments feature fireplaces and kitchenettes. The helpful staff and location get great marks from fellow travelers.

Languages

English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Indoor pool
  • Massages
  • Spa services
  • Thai massages
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free
  • Free crib/infant bed

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10 per person
  • 1 restaurant
  • Manager's reception (free)
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Pillow menu
  • Egyptian cotton sheets
  • Bed sheets provided
  • Rollaway/extra beds: USD 50.0 per night

Bathrooms

  • Shower
  • Rainfall showerhead
  • Slippers
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable service

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (lobby)

Location highlights

  • Connected to a shopping center
  • Near the boardwalk
  • In the business district
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • Fitness center
  • Boat tours nearby
  • Theme parks nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 54 rooms
  • 9 floors
  • 1 building
  • Built in 2013
  • Art Deco architecture

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Thai massages.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Palace Gate & Phnom Penh
Palace Gate Hotel & Residence Aparthotel
Palace Gate Hotel & Residence Phnom Penh
Palace Gate Hotel & Residence Aparthotel Phnom Penh

Frequently asked questions

Does Palace Gate Hotel & Residence offer free cancellation for a full refund?
Yes, Palace Gate Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palace Gate Hotel & Residence?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Palace Gate Hotel & Residence on 9 Oct 2022 start from CA $107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palace Gate Hotel & Residence?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Palace Gate Hotel & Residence?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Palace Gate Hotel & Residence?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palace Gate Hotel & Residence?
Yes, there's free self parking.
Is airport shuttle service offered by Palace Gate Hotel & Residence?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Palace Gate Hotel & Residence?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Palace Gate Hotel & Residence and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a fitness center and spa services.
Are there restaurants at or near Palace Gate Hotel & Residence?
Yes, there's an onsite restaurant. Nearby restaurants include The Corn (3-min walk), Kravanh (4-min walk), and Sher-e-punjab (4-min walk).
Does Palace Gate Hotel & Residence have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a dishwasher, and a microwave.
Does Palace Gate Hotel & Residence have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Palace Gate Hotel & Residence like?
Palace Gate Hotel & Residence is in Phnom Penh City Centre, a short 2-minute walk from Cambodia-Vietnam Friendship Monument and 5 minutes' walk from Riverside. Travelers say the local area is good for shopping and very quiet.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

2/10 Poor

HAYLIANG, 3-night trip
Verified Hotels.com guest review

2/10 Poor

John, 1-night trip
Verified Expedia guest review

6/10 Good

Soheng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The service by all at The Palace Gate has been absolutely fantastic. The staff have gone above and beyond. I stayed at Naga 7 times, however in the future Palace Gate will be my choice. It’s located down a quiet street short walk to riverside, basically centrally located. The staff polite and efficient.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
The location was good. The room was clean, had a small kitchen. The refrigerator was nice for water and soda. The room was quite did not any traffic or other guests. The bed was comfortable. Overall this hotel was a nice surprise. Non expensive but friendly staff and nice room.
James, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent.
Great little boutique hotel. The front desk manager Seng was extremely attentive and courteous. Hotel has a nice gym. PP is a big city is close to things is relative to what you want to stay close too. Nothing was too far for a tuk tuk.
Tariq, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect place
Amazing place with an amazing staff. It was close to everything and the service was marvelous. We will stay there again.
Richard, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Getaway
It is like a gem in the city of Phnom Penh. Rooms are decorated with local touch design, staffs are well-trained, friendly, and quick to respond to requests. Hats-off especially to Seng Saila for his responsiveness and helpfulness. The hotel also have a very nice outdoor area. Lush greeneries with excellent settings to chill and enjoy on poolside. Perfectly located beside the royal palace in which you can enjoy the view from the rooftop bar. Will definitely be back
Dick, 2-night trip
Verified Hotels.com guest review