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1 room, 2 adults

Essence Palace Hotel & Spa, Hanoi

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
27 Gia Ngu Street, Hoan Kiem District, Hanoi, 10000, Vietnam

3.5-star hotel with spa, near Thang Long Water Puppet Theatre
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Delicious food
Fantastic service
Awesome vibe

Essence Palace Hotel & Spa, Hanoi

from $65 CAD
  • Deluxe Room
  • Superior Room
  • Standard Room
  • Family Room, Connecting Rooms
  • Suite, Balcony, City View
  • Junior Suite, Balcony
  • Deluxe Room, Balcony
  • Family Room, 2 Bedrooms, Accessible, Courtyard View
  • Terrace Suite with City view
  • Terrace Junior Suite with City view

What’s around Essence Palace Hotel & Spa, Hanoi


  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old City Gate - 8 min walk
  • Hanoi Opera House - 17 min walk
  • Temple of Literature - 28 min walk
  • Ho Chi Minh Mausoleum - 31 min walk
  • Ngoc Son Temple - 5 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Hanoi Railway Station - 24 min walk
  • Hanoi Gia Lam Station - 16 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About Essence Palace Hotel & Spa, Hanoi

Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Essence Palace Hotel & Spa offers an airport shuttle (available 24 hours) for USD 18 per vehicle one-way. Guests can indulge in massages at the spa, and Vietnamese cuisine is served at Gia Ngu restaurant, which is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are offered, and rooms get the details right with rainfall showerheads and bathrobes. Fellow travelers like the room service and nice bathrooms.

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pick-up *


  • Self parking (limited) *

  • Discounted offsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Full-service spa
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch LED TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Essencia. Services include massages.

The spa is open daily.


Gia Ngu restaurant - This fine-dining restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Essence Palace Hotel & Spa, Hanoi’s small print

Also known as

  • Essence Palace Hotel Hanoi
  • Essence Palace Hotel & Spa Hanoi
  • Essence Palace Hotel & Spa Hotel Hanoi
  • Essence Palace Hotel
  • Essence Palace Hanoi
  • Essence Palace
  • Essence Palace & Spa Hanoi
  • Essence Palace Hotel & Spa Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 2 per night

Rollaway beds are available for USD 20.0 per day

Full breakfast is offered for an extra charge of USD 10 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)

Airport shuttle for children between the ages of 1 and 18 costs USD 18 (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 116 reviews

Exceptional 10.0
The highlight from Essence Palace was the service, everyone took care of us and supported us with whatever required. Highly recommended,
HUMBERTO, us1 night trip
Exceptional 10.0
A winner
Great location in the heart of the old city, close to the lake and food and drinks galore. Friendly front desk staff helped with tour arrangements and remembered us as we came and went, ensuring that everything ran smoothly throughout the stay.
seth, us2 night trip
Exceptional 10.0
This sweet little hotel offers a great location in the heart of the city, friendly staff, clean rooms, and great transport. We stayed 6 days and would highly recommend it!
Sarah, us3 night trip
Exceptional 10.0
One of my favourite
This is one of my top in the lists when I come to Hanoi for business. Very convenient and staff is very good hospitality.
Alex, my2 night business trip
Exceptional 10.0
Truly amazing stay
Our stay was absolutely delightful: -Room: very clean, enough space and has everything you need (aircon, hot water, toiletries, even laptop!) -Location: perfectly situated in Old Quarter but hasquiet surrounding as it's located few streets away from Beer Street -Staff: this is the best part. I have stayed in many 5 star hotels before but nothing can match the staff in Essence Palace. Anna Nguyen was an absolute delight, she welcomed my family with warmth, provided her WhatsApp so I could ask her anytime and always checked on us to ensure we were okay. I highly recommend this hotel!
Diana, us2 night family trip

Essence Palace Hotel & Spa, Hanoi

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