Century Casino & Hotel Edmonton, Edmonton

Terrible. Stay away. Heat stuck on all night 25 degrees when the thermostat was turned right down. It is hard to find the entrance to the hotel. The lady at the front desk was too busy to check me in while on the phone with her friends. Its like I'm in small town Alberta trying to check into a family run motel, very unprofessional. The elevator is sketchy, and there is only one. It make groaning and grinding noises. I upgraded because it was my birthday. The room was basically clean. They don't really have proper bedding, just a duvet cover sandwiched between two sheets and a third sheet. The shower door was broken so they hung a spring rod and curtain down, sort of like my 21 year old kid would do at his first apartment. Its the least classy 1 bedroom suit I stayed in. And despite not sleeping with the heater stuck on they didn't offer a discount, but a free $9 breakfast if I wanted. No thanks. Classless, unprofessional people running a terrible property into the ground.

Very good except one of the employees in the casino was very rude when called to close a door on a machine

All the staff were very friendly and helpful.

Only negative was the light switch in the bathroom had not been cleaned as unknown substance was splashed on it. I wiped down myself. Other than that nice room, very comfortable and roomy.

Love the idea of having casino, restaurant that is great and room! But our room was unbearably hot. I should have called down. The thermostat was broken.

Had a great stay! The customer service res at check-in n check-out were extremely helpful, friendly n polite. Our hotel room was very clean; the bed was very comfortable. The only downfall was the tv would not turn on and the Kureig coffeemaker would also not work. Other than the small things, we enjoyed our overnight stay. We had supper in the lounge with family; we were able to entertain ourselves at the casino for a short time; we enjoyed the prompt service at breakfast in the lounge as well. We were very appreciative when the front desk customer service rep greeted my aunt with a couple muffins and a couple of juice beverages. We were thankful for the kind gesture. This was actually our first stay at Century Casino Hotel and would definitely recommend it for adults. I don’t think it would be an ideal hotel stay for families with children. I would definitely stay here again. The price was reasonable and actually the lowest when I checked on the Hotels.com site; and definitely a short drive to where I had to be for the two days I was in Edmonton. It was the ideal location with the distance in mind. The service is all around great and the staff are friendly. The security directed us to the lounge area when we first entered the casino which was great! We ended our short time in the Casino with some Cha-Ching in our pockets which paid for our overnight stay and our meals as well. I would definitely stay here again as we enjoyed our first overnight stay! Till next time!!!!

Definately a nice stay. Great service and a nice room. The added bonus was the casino entertainment. I didnt win but it was fun. When the day was done i was lucky to have had a great massage. I called Wicked Works mobile spa and she came to me. All in all it was a great get away.