Destination
Guests
All properties in Chetumal (and vicinity), Quintana Roo, Mexico

Hotel Principe, Chetumal (and vicinity)

3-star hotel in Chetumal with outdoor pool and restaurant

  • Free WiFi
From
$35 CAD

Image gallery

  • Children’s Pool
  • Children’s Pool
  • Standard Double Room - Bathroom
  • Standard Double Room - Bathroom
  • Children’s Pool
Children’s Pool. Image 1 of 30
1 / 30Children’s Pool
Prolongacion Heroes #326, Chetumal (and vicinity), 77010, QROO, Mexico
7.6.Good.
  • Excellent location and Alexandria is so friendky and helpful.

    Jan. 16, 2020

  • Calm and relaxing, I recommend to stay with the Family.

    Feb. 25, 2021

See all 81 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air Conditioning

Property highlights

Main amenities

  • 79 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Business center

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Heart of Chetumal
  • Museum of Maya Culture - 11 min walk
  • Payo Obispo Zoo - 24 min walk
  • Dos Mulas - 25 min walk
  • Explanada de la Bandera - 28 min walk
  • Fisherman's Fountain - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Executive Double Room, 2 Double Beds

Location

Prolongacion Heroes #326, Chetumal (and vicinity), 77010, QROO, Mexico
  • Heart of Chetumal
  • Museum of Maya Culture - 11 min walk
  • Payo Obispo Zoo - 24 min walk

What’s around

Landmarks

  • Heart of Chetumal
  • Museum of Maya Culture - 11 min walk
  • Payo Obispo Zoo - 24 min walk
  • Dos Mulas - 25 min walk
  • Explanada de la Bandera - 28 min walk
  • Fisherman's Fountain - 28 min walk
  • Lighthouse Museum - 30 min walk
  • Chetumal Ferry Terminal - 31 min walk
  • Palacio Municipal De Othon P. Blanco - 31 min walk
  • Santuario del Manati - 33 min walk
  • Oxtankah Ruins - 8.5 mi / 13.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 13 min drive
  • Corozal (CZH) - 46 min drive

At a glance

Hotel size

  • This hotel has 79 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool

Working away

  • Business center
  • Number of meeting rooms - 3

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV
  • Wheelchair-accessible bathroom vanity
  • Doorbell/telephone notification

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Arlequin - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hotel Principe Chetumal
  • Principe Chetumal
  • Hotel Principe Hotel
  • Hotel Principe Chetumal
  • Hotel Principe Hotel Chetumal

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 125 for adults and MXN 95 for children (approximately)

Pets are allowed for an extra charge of MXN 200.00 per accommodation, per night

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Pool access available from 6:00 AM to 10:30 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Principe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:30 PM.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of MXN 200.00 per accommodation, per night.
  • You can check in from 2 PM - midnight. Check-out time is 1 PM. Contactless check-out is available.
  • Yes, Arlequin offers regional cuisine. Nearby restaurants include La Terraza de Tito (6-min walk), Forasteros (7-min walk), and Savora Grill (12-min walk).
  • Hotel Principe has an outdoor pool and access to a nearby health club.
7.6.Good.
  • 2.0.Poor

    The bed had fleas and I was not able to sleep because the fleas bite in my arms legs

    Alma, 1 night family trip, Nov. 12, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    They have nice rooms good A/C . But the swimming pool isn't to good i have been to this place twice and both times i get sick from being in the swimming pool, this last time even one of our children got sick from that pool

    1 night family trip, Oct. 12, 2019

    Verified Expedia guest review

  • 4.0.Fair

    It was cheap but everything was terrible. Internet was extremely poor.

    BC, 1 night business trip, Aug. 27, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The only good review I can say is the pool is clean and parking availability is good. Few of the staff were bothered by us asking not for towels (even though they were the ones who didn’t place any towels in the room). The bed covering were itchy and not sufficient for the AC. The AC even at the lowest was too cold. It was either you bare the cold or bare the heat. We had to be constantly switching off and on. The AC kept dripping and left a stain mark when it landed. The pillows were hard as sand bags. The bathroom was too close to the room, so it wet the outside since they didn’t have any bath mats/ floor towels. I would not recommend this hotel to anyone.

    Shantel, 1 night family trip, Aug. 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    Avoid Chetumal for a night stay

    If you are on a budget, this is a good choice but the hotel is outdated with older feeling. Clean and comfortable but below expectations. Good parking for the car. Chetumal was too far out of the way from my way to Villahermosa from Cancun. If you are passing through, is better to look for a hotel along the road and not stay in Chetumal. Not a very good town and the bay is kind of dirty

    Rudy, 1 night family trip, Aug. 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    i like the settings of the building but not the location because it was ghetto area its not a good area for tourist .And to put iceing on the cake i was charge by orbitz and hotel principe and still havent got my money back

    1 night romance trip, Aug. 4, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Good sleep. Well kept.

    Great Business Hotel. Restaurant not my favorite.

    1 night business trip, Jun. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    hotel is clean and comfortable, check in is fast, and hotel have enough parking space.

    1 night trip, May 25, 2019

    Verified Orbitz guest review

  • 6.0.Good

    ok. for just passing through.can be more hospitable

    1 night family trip, Apr. 18, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The guy had no clue what was a reservation in Expedia he said he didnt know anything about it and i had my payed receipt

    1 night trip with friends, Feb. 3, 2019

    Verified Expedia guest review

See all 81 reviews