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1 room, 2 adults

Hotel Jen Orchardgateway Singapore by Shangri-La, Singapore

4-star4 stars
Great for familiesThis property has good facilities for families.
277 Orchard Road, Singapore, 238858, Singapore

4-star hotel with outdoor pool, connected to a shopping center, near Orchard Central
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,783 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Pool
Great pool
WiFi
Good internet service
Value
Fairly good value for money

Hotel Jen Orchardgateway Singapore by Shangri-La, Singapore

from $200 CAD
  • Deluxe Room, 1 King Bed
  • Deluxe Room (Family)
  • Superior Room, 1 King Bed, City View
  • Superior Room, 1 King Bed
  • Panorama Club Room, 1 King Bed
  • Club Deluxe Room, 1 King Bed
  • Club Room, 1 King Bed
  • Deluxe Twin Room
  • Superior Twin Room, City View
  • Superior Twin Room
  • Panorama Club Twin Room
  • Club Twin Room

What’s around Hotel Jen Orchardgateway Singapore by Shangri-La, Singapore

Top spots nearby

Recommended by this property

  • Orchard Central (1-minute walk)
  • National Museum of Singapore (11-minute walk)
  • Peranakan Museum (13-minute walk)

Getting around

  • Singapore (SIN-Changi) - 19 min drive
  • Singapore (XSP-Seletar) - 15 min drive
  • Johor Bahru (JHB-Senai Intl.) - 44 min drive
  • JB Sentral - 23 min drive
  • Somerset Station - 1 min walk
  • Dhoby Ghaut Station - 9 min walk
  • Orchard Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 499 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Spa tub
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 452
  • Conference space size (meters) - 42
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Makan at Jen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Bay Watch at Jen - This poolside rooftop bar serves light fare only.

Lounge at Jen - Onsite bar.

Hotel Jen Orchardgateway Singapore by Shangri-La, Singapore’s small print

Also known as

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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 11:00 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for SGD 105.93 per night

    Buffet breakfast is offered for an extra charge of SGD 35.31 for adults and SGD 17.66 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.0 From 1,220 reviews

    Exceptional 10.0
    Great location
    Convenient location right next to the MRT and shopping centres. We loved the Food Republic foodcourt in the 313 building next door. And of course the rooftop pool has an amazing view.
    Amanda, au4 night family trip
    Exceptional 10.0
    family spot
    Amazing location, there is an elevator that goes straight down to the MRT station and tons of food/shopping right outside your door. Rooms were very nice with comfortable beds and blackout curtains. Pool on 19th floor is awesome, gotta check it out at night for sure! And don’t forget to order room service so Jeno the robot can bring it. ;)
    Karina, us3 night family trip
    Exceptional 10.0
    Great location fantastic service
    We stayed here, husband, daughter and me, for a weekend in a Panorama Club Lounge room. Location is fabulous, you can get anywhere because you are basically on top of Somerset MRT station. Service was excellent! Rooftop and pool very nice, with great views of city. Room service not recommended, not bad but nothing spectacular. Club Lounge was a great plus though you have complete breakfast in a more private setting. Chef and staff were amicable and gave best service. Definitely would go back. Thanx
    mx3 night family trip
    Exceptional 10.0
    Great service in the thick of the action
    This hotel is very well run and has even improved on its previously high standards. Staff are friendly and very helpful and it is very clean. Location is very convenient for business people or families. It’s popular so there are often lots of tourists including more and more Chinese so the breakfast gets quite crowded at peak times but apart from that you can’t fault it!
    Benjamin, au4 night business trip
    Very Good 8.0
    hotel Jen review
    basic hotel in town, convenient location
    wendy, sg1 night romance trip

    Hotel Jen Orchardgateway Singapore by Shangri-La, Singapore

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