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Hotel Gracery Shinjuku, Tokyo

4-star hotel in Shinjuku with 14 restaurants and bar/lounge

  • Free WiFi
From
$95 CAD

Property renovations and closures

  • The property is closed between August 01 and August 31.

Image gallery

  • Hotel Gracery Shinjuku, Tokyo
  • Hotel Gracery Shinjuku, Tokyo
  • Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under) - Mini Refrigerator
  • Single Room, Women only, Non Smoking - Bathroom
  • Hotel Gracery Shinjuku, Tokyo
Hotel Gracery Shinjuku, Tokyo. Image 1 of 80
1 / 80Hotel Gracery Shinjuku, Tokyo
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, 160-0021, Tokyo-to, Japan
8.8.Fabulous.
  • Excellent hotel, great location, theatre adjacent

    Mar. 19, 2020

  • They provided a portable wifi router which was great!

    Feb. 28, 2020

See all 2,985 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Dining options
Walkable
Transportation options
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 970 guestrooms
  • Daily housekeeping
  • 14 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Terrace

For families

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 12 min walk
  • The Tokyo Metropolitan Government - 14 min walk
  • Tokyo Metropolitan Gymnasium - 26 min walk
  • New National Theatre Tokyo - 28 min walk
  • Tokyo Opera City Concert Hall - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin w/ Breakfast Non Smoking (separate breakfast charge for 12yrs old and under)
  • Double with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
  • Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)
  • Superior Double with Breakfast, Non Smoking (separate BF charge for under 12yrs old)
  • Triple with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
  • Twin with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
  • Deluxe Twin Room, Non Smoking
  • Double Room, Non Smoking
  • Single Room, Non Smoking
  • Superior Double Room, Non Smoking
  • Twin Room, Non Smoking
  • Triple, Room Only, Non Smoking
  • [Trilogy Skin Care 1 set present plan] Single, Non-Smoking
  • [Trilogy Skin Care 1 set present plan] Single, Breakfast, Non-Smoking (meal isn't included for kids)
  • [Trilogy Skin Care 1 set present plan] Double, Non-Smoking
  • [Trilogy Skin Care 1 set present plan] Double, Breakfast, Non-Smoking (meal isn't included for kids)
  • [Trilogy Skin Care 1 set present plan] Twin, Non-Smoking
  • [Trilogy Skin Care 1 set present plan] Twin, Breakfast, Non-Smoking (meal isn't included for kids)

What’s around

Landmarks

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 12 min walk
  • The Tokyo Metropolitan Government - 14 min walk
  • Tokyo Metropolitan Gymnasium - 26 min walk
  • New National Theatre Tokyo - 28 min walk
  • Tokyo Opera City Concert Hall - 28 min walk
  • Meiji Jingu Shrine - 32 min walk
  • Tokyo National Olympic Stadium - 32 min walk
  • Waseda University - 35 min walk
  • Takeshita Street - 35 min walk
  • Meiji Jingu Stadium - 38 min walk

Getting around

  • Haneda Airport (HND) - 41 min drive
  • Seibu-Shinjuku Station - 4 min walk
  • Shin-Okubo Station - 11 min walk
  • Shinjuku Station - 13 min walk
  • Shinjuku-nishiguchi Station - 10 min walk
  • Shinjuku-sanchome Station - 10 min walk
  • Higashi-shinjuku Station - 11 min walk
map
See on map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, 160-0021, Tokyo-to, Japan

At a glance

Hotel size

  • This hotel has 970 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 2400 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Japanese breakfast daily (surcharge)
  • 14 restaurants
  • Bar/lounge
  • Coffee shop/café

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 2200 for adults and JPY 1100 for children (approximately)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs JPY 2400 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

Also known as

  • Hotel Gracery Shinjuku
  • Hotel Gracery Shinjuku Hotel
  • Hotel Gracery Shinjuku Tokyo
  • Hotel Gracery Shinjuku Hotel Tokyo
  • Hotel Gracery
  • Gracery Shinjuku
  • Gracery
  • Hotel Gracery Shinjuku Tokyo

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Gracery Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between August 01 and August 31.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 2400 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 2 AM. Check-out time is 11 AM.
  • Yes, there are 14 onsite restaurants. Nearby restaurants include Botejyu (4-min walk), PIZZA SALVATORE CUOMO (5-min walk), and Akihabara Electric Town (4.3 mi).
8.8.Fabulous.
  • 10.0.Exceptional

    The rooms are bigger compared to other hotels in Japan. The hospitality and assistance extended to us was impeccable.

    4 night family trip, Feb. 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It is at the center of everything! So conveniently located! It’s definitely worth the money!

    3 night trip with friends, Feb. 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything great. The Concierge people were exceedingly helpful and pleasant.

    Sheila, 5 night family trip, Feb. 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    Centrally located property but rooms are outdated and small. Front desk staff are not the friendliest. Wouldn’t stay here again.

    Alexis, 4 night romance trip, Feb. 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location was great, near Shinjuku Statuion. Room was bigger than I expected. They have breakfast buffet not included in room price. I thought considering the cost it should have been. It lacks drawers to put clothes in, not too big of a problem. Bathtub a bonus.

    2 night trip, Jan. 19, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good location only - close to Shinjuku station

    Housekeeping services does not meet with our satisfaction. We sticked the ‘clean room tag’ on the door but the bed was not done properly. They did not touch our bed but just placed the blanket covered the whole bed. Pillows were still in the middle of the bed..... The shower head was out of control. It cannot be stood in the central area when taking shower. The shower head keeps moving/facing the wall and you have to hold it when washing.

    Yonnie S F, 4 night family trip, Jan. 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    It’s convenient located with many restaurants and bars around. The breakfast on the 1st floor is good. My room was clean and I don’t mind the size as it was to be expected. I would book again.

    Liam, 10 night family trip, Jan. 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It’s our 3rd time staying here, we all love this hotel, convenient location, good food, comfortable room and nice service.

    7 night family trip, Jan. 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Fabulous location as attached to the train station and also great for access to the airport limo bus. Lovely, spacious, clean rooms with good views. Our only disappointment was there is no proper lobby bar. The cafe serves as the bar and there is no proper bartender so we ended up sending my drink back as it was badly made. Cafe was overpriced. Starbucks on 4th floor for those reading this review!! A fabulous hotel though!

    6 night family trip, Dec. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very good location. The superior double room was spacious. The staffs were very friendly and polite, always available to help.

    2 night romance trip, Dec. 2, 2019

    Verified Expedia guest review

See all 2,985 reviews