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All properties in San Juan, Puerto Rico
1 room, 2 adults

Condado Vanderbilt Hotel, San Juan

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
1055 Ashford Avenue, San Juan, 00907, Puerto Rico

5-star beachfront hotel with spa, near Condado Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good location and friendly and accommodating staff. The adult pool should be blown up and…Feb. 25, 2020
  • Bait and Switch!! Gorgeous building, ruined by the staff. Perhaps my worst travel…Feb. 19, 2020

Condado Vanderbilt Hotel, San Juan

from $366 CAD
  • Suite, 1 Bedroom, Ocean View (Biltmore)
  • Suite, 1 Bedroom, City View (Commodore)
  • Room, 1 King Bed (Heritage)
  • Room, 1 King Bed, Ocean View, Tower
  • Room, 2 Queen Beds, Ocean View, Tower
  • Room, 1 Queen Bed (Heritage)
  • Suite, 1 Bedroom, Oceanfront (Commodore)
  • Room, 2 Queen Beds (Heritage)
  • Room, 1 King Bed, City View, Tower
  • Suite, 2 Bedrooms, City View (Commodore)
  • Suite, 2 Bedrooms, Oceanfront (Commodore)
  • Suite, 2 Bedrooms, Terrace, Oceanfront (Commodore)
  • Suite, 2 Bedrooms, Oceanfront (Vanderbilt)
  • Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

What’s around Condado Vanderbilt Hotel, San Juan

Landmarks

  • In Condado
  • Condado Beach - 8 min walk
  • Puerto Rico Convention Center - 27 min walk
  • Pan American Pier - 30 min walk
  • Casino del Mar at La Concha Resort - 4 min walk
  • Escambron Beach - 26 min walk
  • Parque La Ventana al Mar - 1 min walk
  • Atlantic Beach - 3 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 25 lbs)

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking * on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1919
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

1919 Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Ola Ocean Front Bistro - This beachfront bistro specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Patron Tacos & Tequila - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner.

Recreation

On Site

  • Sauna
  • Spa tub
  • Fitness classes on site
  • Free bicycles on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby

Condado Vanderbilt Hotel, San Juan’s small print

Also known as

  • Condado Vanderbilt Hotel San Juan
  • Condado Vanderbilt Hotel
  • Condado Vanderbilt San Juan
  • Condado Vanderbilt
  • Condado Vanderbilt Hotel Hotel
  • Condado Vanderbilt Hotel San Juan
  • Condado Vanderbilt Hotel Hotel San Juan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: 20 percent of room rate

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 30 per day with in/out privileges

Breakfast costs between USD 35 and USD 50 for adults, and USD 25 and USD 35 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 150 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Condado Vanderbilt Hotel, San Juan

  • Does Condado Vanderbilt Hotel offer free cancellation for a full refund?
    Yes, Condado Vanderbilt Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Condado Vanderbilt Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Condado Vanderbilt Hotel?
    Yes. Valet parking costs USD 30 per day.
  • Is there a pool at Condado Vanderbilt Hotel?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Condado Vanderbilt Hotel?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Condado Vanderbilt Hotel?
    You can check in from 4 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Condado Vanderbilt Hotel?
    Yes, there are 3 onsite restaurants.

Recent reviews

Exceptional 9.4 From 1,573 reviews

Very Good 8.0
Room was noisy ... attributable to the ventilation system. I had to wear earplugs to get to sleep. Good location if on business but not if on vacation. The local area is shabby.
William, ca3 night business trip
Exceptional 10.0
Beautiful hotel in a great location!
ca2 night trip with friends
Exceptional 10.0
Amazing resort with incredible staff. Would return happily.
Deborah, ca2 night trip
Fair 4.0
Nope
I have wanted to stay here for years on previous visits, but it never worked out. Finally, I decided to take a trip with my mom and treat her to this legendary hotel. I’m not sure why it’s so famous, as it does not live up to the hype. Ok, so yes we are in a pandemic and that’s true for every hotel operating right now. They are all under new restrictions, rules, and regulations. I’ve been to many in these times and never did I get the lack of professional service like I received here. Also, I’ve been to over 80 countries and stayed in huts, hostels, tents, caves, and luxury hotels all over the place. I keno what a property like this should provide. PROS: Excellent food. Wonderful spa services. Great views. Quiet rooms. Nice bedding. Great bathrooms and toiletries. Nice pool areas. Location. Excellent and safe housekeeping. Safe. Very clean grounds and rooms. Wonderful pool staff. Clean public bathrooms. Friendly (mostly) staff. Good emergency protocols. Decent WiFi (depending on time). Joshua, server at pool area is great. Glena and Rosie in the spa are awesome. Helpful manager, Juan Carlos. CONS: Inconsistent enforcement of regulations. Inconsistent service. Staff with attitudes. Very slow food service. Slow poolside drink service. Weird phones. Room service orders often wrong. Guest services unreachable at night. Guest services not helpful. Inconsistent information from hotel. Lack of honesty about what is closed. Rooms not ready on time.
Daniel, us6 night family trip
Exceptional 10.0
in love with the hotel.
Tomas, us1 night business trip
Poor 2.0
WILL STEAL YOUR MONEY
WATCH YOUR CREDIT CARD STATEMENT IF YOU BOOK HERE. MULTIPLE ATTEMPTS OF OVERCHARGE OF OVER $200 THAT I HAD TO POINT OUT AND FIGHT WITH THEM FOR. NOW OVER A MONTH AFTER THE TRIP THEY RANDOMLY CHARGE ME $200 AGAIN SAYING TEHRE WAS A BALANCE WHEN MY RECEIPT SHOWS ALL PAID!! SCAMMERS.....
Mohammad, us2 night trip
Very Good 8.0
Very clean!
The hotel room was very clean. Great location and excellent services.
Jose R., us2 night trip
Exceptional 10.0
nice hotel
Stay was great. Service impeccable. Beds were a little soft for me, but everything else was great.
Cheryl, us6 night trip
Good 6.0
Severely understaffed! Bad service at pool bar and lobby bar. Rest of stay was good.
Jorge, us3 night family trip
Exceptional 10.0
Can't get much better
Gorgeous property and beach---great heated pool--our room on the penthouse fl was dope---ll round a totally lovely place will come back!
Daniel, us4 night family trip

Condado Vanderbilt Hotel, San Juan

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