Swiss-Garden Hotel Melaka

Photo gallery for Swiss-Garden Hotel Melaka

Primary image
Indoor pool, open 9:00 AM to 7:00 PM, sun loungers
Indoor pool, open 9:00 AM to 7:00 PM, sun loungers
Indoor pool, open 9:00 AM to 7:00 PM, sun loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Swiss-Garden Hotel Melaka

Swiss-Garden Hotel Melaka

4.5 star property
Luxury hotel with 1 indoor pools, connected to a shopping center, near AEON Bandaraya Melaka Shopping Centre

7.4/10 Good

549 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is CA $65
Price available on 07/07/2022
Map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • AEON Bandaraya Melaka Shopping Centre - 16 min walk
  • Jonker Street Night Market - 19 min walk
  • A Famosa - 33 min walk
  • Dataran Pahlawan Melaka Megamall - 36 min walk
  • The Shore Oceanarium - 4 min drive
  • Putra Specialist Hospital - 3 min drive
  • Cheng Hoon Teng Temple - 4 min drive
  • Malacca General Hospital - 4 min drive
  • St Paul's Church - 5 min drive
  • Malacca Sultanate Palace Museum - 5 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 87 min drive
  • Free area shuttle

About this property

Swiss-Garden Hotel Melaka

At Swiss-Garden Hotel Melaka, you'll be within a 10-minute drive of Jonker Street Night Market and A Famosa. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness center, an outdoor tennis court, and a sauna. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Free local shuttle

Working away

  • Business center
  • 9 meeting rooms
  • Conference center (10656 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Shopping mall on site
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Blue Chip Lounge - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 30 for adults and MYR 20 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Frequently asked questions

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

7.3/10

Staff & service

8.1/10

Amenities

7.5/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Good

Yew Khuan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Check in was very slow
Sim, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

YONG CHEE, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Poobalan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

LEONG LEE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sze wai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohd rafi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LATIFAH, 1-night trip
Verified Hotels.com guest review

6/10 Good

No WiFi available and it is so disappointing. No make up room services provided too.
Guan Heng, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Guan Heng, 2-night trip
Verified Hotels.com guest review