4/10 Fair
23 Jan 2023
Dissatisfied
If you don’t call the call center to change your reservation your room will be at an offsite location. They will want to upcharge a significant amount. The “off site location “ is old run down building, no amenities, has no hotel staff or attendant of any kind. It is a free for all for all guests, children running and screaming, parties, don’t expect to get a good rest. The water park has to be driven to with a very small parking lot so expect to walk a long distance. There isn’t many places to sit to eat or rest in the water park. Water park is overcrowded,very loud, and uncomfortable. The tubing hill at Christmas Mountain is great, but they will not offer you the free passes upon check in( which is also at a location a drive away from water park) You will find out you need the tubing passes after you have driven to yet another location
Verified traveller
1-night family trip
Verified Hotels.com guest review