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All properties in Port-au-Prince, Ouest Department, Haiti

Servotel, Port-au-Prince

3-star hotel in Port-au-Prince with outdoor pool and restaurant

  • Free continental breakfast and free WiFi
From
$158 CAD

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Pool
  • Outdoor Pool
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 60
1 / 60Lobby Sitting Area
8.0.Very Good.
  • I was there for a night with my family on our way back home. The staff was friendly and…

    Aug. 26, 2019

  • Staff was very friendly as I have stayed there several time and warm welcome. Food is…

    Oct. 12, 2018

See all 217 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays

Guests rated location

Quiet
Safe
Transportation options
Convenient
Easy parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 54 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Fitness center

For families

  • Refrigerator
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Port-au-Prince Cathedral - 4.5 mi / 7.3 km
  • National Pantheon Museum - 4.8 mi / 7.7 km
  • National Palace - 4.8 mi / 7.8 km
  • Champs de Mars Square - 4.9 mi / 7.9 km
  • Iron Market - 5.1 mi / 8.1 km
  • Museum of Haitian Art - 5.2 mi / 8.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Suite, 1 King Bed

Location

  • Port-au-Prince Cathedral - 4.5 mi / 7.3 km
  • National Pantheon Museum - 4.8 mi / 7.7 km
  • National Palace - 4.8 mi / 7.8 km

What’s around

Landmarks

  • Port-au-Prince Cathedral - 4.5 mi / 7.3 km
  • National Pantheon Museum - 4.8 mi / 7.7 km
  • National Palace - 4.8 mi / 7.8 km
  • Champs de Mars Square - 4.9 mi / 7.9 km
  • Iron Market - 5.1 mi / 8.1 km
  • Museum of Haitian Art - 5.2 mi / 8.4 km
  • Church of St. Peter - 5.5 mi / 8.9 km
  • Marassa Gallery - 5.6 mi / 9 km
  • Monnin Gallery - 5.6 mi / 9 km
  • Nader Art Gallery - 5.8 mi / 9.3 km

Getting around

  • Port-au-Prince (PAP-Toussaint Louverture Intl.) - 2 min drive
  • Free airport shuttle
  • Free area shuttle
  • Beach shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 54 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Beach shuttle (surcharge)
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Servotel Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Servotel Hotel Port-au-Prince
  • Servotel Hotel
  • Servotel Port-au-Prince
  • Servotel
  • Servotel Haiti/Port-Au-Prince
  • Servotel Hotel
  • Servotel Port-au-Prince
  • Servotel Hotel Port-au-Prince

Optional extras

Beach shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Servotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Servotel.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon. Express check-out is available.
  • Yes, Servotel Restaurant offers poolside dining. Nearby restaurants include ECOLOG Cafeteria (13-min walk), Muncheez (2.3 mi), and Eco Café (2.6 mi).
  • Yes, a free airport shuttle is available.
  • Servotel has an outdoor pool and a fitness center, as well as a garden.
8.0.Very Good.
  • 8.0.Very Good

    Hotel stay

    My stay was good However I wish they had more to offer on the breakfast and dinner menus. I often had to eat the same meal twice. The cleanliness of the hotel is excellent, The customer service is awesome.

    David, 7 night family trip, Mar. 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great staffs, very clean, great food, awesome customer service

    2 night trip, Mar. 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Servotel Review

    I stayed at this hotel for one night before I took a flight out back to Miami in the morning, there were some things about this hotel I did enjoy which made my overall experience quite OKAY but it was hard to ignore certain issues which forced me to leave a review such as this one. The overall staff was friendly, the room was quite comfortable with all of your basic necessities provided, but; I had to hold the shower in my hand the entire time while showering because the part where it was to attach on the wall was broken. Water would spill on the floor while showering which almost made me slip and fall despite closing and securing the shower curtain. I’ve discovered a blood stain on the bed linen while getting comfortable sleeping. There were mosquitoes in the bedroom. The in room Wifi was extremely slow. I’ve complained about some of the issues upon discovering them when I went down to the lobby the same night to ask a question but all I was told was “Really? Your room is one of the best one’s”, Seriously? What I did love was the kitchen which provided array of amazing choices of food to eat, the free breakfast for guests, onsite COVID-19 testing, beautiful landscaping and architecture, free airport shuttle, and it is very close to the airport. Overall; I give this place a 5/10, which is OKAY but still disappointing in my book due to staff allowing this place go down; meaning I would not be back.

    Dave, 1 night trip, Mar. 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Best place in Port for the money.

    We stay at Servotel a lot as we live in Haiti. The only issue we seem to always notice is problems with shower. It either drains too slow and overflows onto the floor or water leaks out the side of the shower door onto the floor.

    Bill, 1 night trip, Jan. 10, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    We arrived to the hotel and had no WiFi in our room, no lights in the bathroom, and no a/c. They only fixed the bathroom lighting. I brought this up to the front desk at check out and the young man said nothing. He just said “all set” and kept it moving. The waitress was slow and cook took forever to come out

    1 night family trip, Dec. 25, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Very convenience easy to the airport and the hotel was not too bad. The service is okay at the hotel

    1 night family trip, Dec. 24, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Bad service at all and I didn’t like the way talk about service

    Schello, 1 night family trip, Dec. 17, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Hidden Jewel in heart of Port- Au- Prince.

    From checking in and out the service was exceptional. The only reason I put pleasing for overall it's because of the condition and comfort due to the mosquito bites I got all over my body. I must say they did try to make accomodation for that. The buffet staffs and cleanning crew very polite and great service. One suggestion I'll make is for them to wear gloves when they picking up the duty linens. I'll definitely visit again.

    Astride, 4 night family trip, Dec. 8, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    They DO NOT have small towels for hand, also the Gym, the machines are out of service, there are only weights, the wait staff takes a long time to understand or make a food order, finally I was never lucky enough to get hot water to bathe

    Hector, 2 night business trip, Dec. 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Canny say enough great things about this place. Loved loved loved. Staff were amazing.very helpful. The room was clean and spacious. Very comfortable. I would definitely stay again and again

    Tossia, 3 night trip with friends, Dec. 5, 2020

    Verified Expedia guest review

See all 217 reviews