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All properties in Guadalajara, Jalisco, Mexico

Hotel Universo Guadalajara, Guadalajara

3-star hotel with restaurant, near Plaza de Armas

  • Free WiFi and free parking
From
$39 CAD

Image gallery

  • Hotel Front
  • Hotel Front
  • Ka Suite - Bathroom
  • Standard Double Room - Bathroom Sink
  • Hotel Front
Hotel Front. Image 1 of 20
1 / 20Hotel Front
Lopez Cotilla No, 161, Guadalajara, 44100, JAL, Mexico
7.6.Good.
  • Pros: *The Hotel is very close to the Cathedral downtown area. *Inside the Hotel…

    Jun. 21, 2021

  • Double charged . Corrected at the end... Bathroom nasty. I had to change room.. didn't…

    Mar. 13, 2021

See all 319 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Quiet
Safe
Transportation options
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 131 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Dry cleaning/laundry service

What’s around

  • In Downtown Guadalajara
  • US Consulate General Guadalajara - 28 min walk
  • Plaza de Armas - 4 min walk
  • Guadalajara Cathedral - 6 min walk
  • Parque Agua Azul - 21 min walk
  • Avienda Chapultepec - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Double Room
  • Suite
  • Ka Suite

What’s around

Landmarks

  • In Downtown Guadalajara
  • US Consulate General Guadalajara - 28 min walk
  • Plaza de Armas - 4 min walk
  • Guadalajara Cathedral - 6 min walk
  • Parque Agua Azul - 21 min walk
  • Avienda Chapultepec - 30 min walk
  • Templo de San Agustin - 4 min walk
  • Museo de Cera (Wax Museum) - 4 min walk
  • Plaza de los Mariachis - 5 min walk
  • Plaza de la Liberacion - 5 min walk
  • Palacio de Gobierno - 5 min walk

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 41 min drive
  • Plaza Universidad Station - 5 min walk
  • San Juan de Dios Station - 6 min walk
  • Juarez Station - 14 min walk
map
See on map
Lopez Cotilla No, 161, Guadalajara, 44100, JAL, Mexico

At a glance

Hotel size

  • This hotel has 131 rooms

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • 32-inch TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Galaxia - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Universo Guadalajara
  • Universo Guadalajara
  • Universo Sa Hotel Guadalajara
  • Hotel Universo Guadalajara
  • Universo Guadalajara
  • Universo Guadalajara
  • Hotel Universo Guadalajara Hotel
  • Hotel Universo Guadalajara Guadalajara
  • Hotel Universo Guadalajara Hotel Guadalajara

Optional extras

Buffet breakfast is offered for an extra charge of MXN 85 for adults and MXN 74 for children (approximately)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Universo Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 8:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, Galaxia offers Mexican cuisine. Nearby restaurants include Cafe Madrid (3-min walk), El Arte Cafeteria Restaurante (4-min walk), and Las Sombrillas Restaurant (6-min walk).
  • No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
7.6.Good.
  • 10.0.Exceptional

    Everything good hotel personnel food very clean we liked

    6 night family trip, Nov. 25, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The location is very good. The condition of the property it’s really bad all rusty and broken titles, the furniture all in bad condition. I will not used this hotel again.

    Albor, 2 night romance trip, Oct. 18, 2020

    Verified Expedia guest review

  • 6.0.Good

    Great location...but

    Location was perfect for quick walks to nearby interests. Rooms were outdated and in need of deep cleaning. Front desk and service staff were great! The rooms could benefit from an update and is in need of attention. I don't mind paying more if rooms were up to par

    5 night family trip, Aug. 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente !!! Limpio seguro y el personal muy amable

    Andrea, 2 night business trip, Aug. 2, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Guadalajara Trip

    Sofa bed was all stained and looked dirty. Bed Mattresses were horrible.

    Susana, 3 night family trip, Mar. 19, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Cheap but well located. It is not an amazing place but you get what you pay for.

    Miguel, 1 night business trip, Dec. 8, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    lack one table for eat

    Emilio, 3 night family trip, Oct. 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    convenient in the center

    this a very convenient hotel,clean and very friendly employees

    Diana, 3 night business trip, Sep. 22, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    The hotel was super dirty. AC wouldnt work and we also saw. Cockroaches in our room. We got switched rooms but was still in terrible condition. Never again will book at this hotel.

    11 night family trip, Aug. 22, 2019

    Verified Orbitz guest review

  • 4.0.Fair

    Property look nice got there and they gave me 2 separate rooms when I had payed for a suit... the 2nd room smelled like cigarettes...... shower had a big hole in the ceiling.. other than that everything was good

    1 night family trip, Aug. 11, 2019

    Verified Expedia guest review

See all 319 reviews