Hotel Akwa Palace

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Akwa Palace

Hotel Akwa Palace

4.0 star property
4-star hotel in Douala with 3 restaurants and 2 bars/lounges

7.6/10 Good

89 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is CA $120
Price available on 07/07/2022
Map
920 Boulevard De La Liberte, Douala, 4007
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour health club
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Douala
  • Port of Douala - 5 min drive

Getting around

  • Douala (DLA-Douala Intl.) - 16 min drive
  • Free airport shuttle

About this property

Hotel Akwa Palace

Hotel Akwa Palace offers a free airport shuttle (available 24 hours). Guests can indulge in massages, and Le Tournebroche, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 184 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Mini golf
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Mini golf
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bathtub
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Le Tournebroche - This restaurant specializes in international cuisine and serves lunch and dinner.
Le TSA - This poolside cocktail bar specializes in international cuisine and serves light fare only.
Le Bistro - This bistro specializes in international cuisine and serves lunch, dinner, and light fare.
Le Crystal - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 8.58 per person, per night

Optional extras

  • Breakfast costs between USD 25 and USD 25 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Akwa Hotel
Akwa Palace
Akwa Palace Douala
Akwa Palace Hotel
Hotel Akwa Palace
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel Douala

Frequently asked questions

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

7.9/10

Staff & service

7.5/10

Amenities

7.1/10

Property conditions & facilities

6.7/10

Eco-friendliness

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

In my earlier I review I meant to add; the Hotel didn't have a record of my Expedia booking. They sorted it out, but it could have been tricky. I had printed out the receipt of my Expedia payment, and it was lucky I'd done so. Really helped unravel the problem.
timothy, 3-night trip
Verified Expedia guest review

6/10 Good

The word that sums up the Akwa Palace is "tired". The staff are super friendly and couldn't be more helpful, but of you're looking for a luxury experience this isn't it. Having said that, I haven't tried the other 4 star hotels in Douala. And Douala itself could hardly be described as a 4 star experience. I've traveled widely in sub-Sharan Africa and I can tell you that if you're expecting the same sort of experience as say, the Serena in Dar es Salaam, or the Norfolk in Nairobi, you won't find it here. And don't allocate too much time in looking around Doula, there really isn't a great deal to see.
timothy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It’s well keep the stuff a very good
Ivo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Worth it to pay the higher quality room
Extremely friendly staff but especially the old building needs renovation. Inside the rooms it is maintained ok but you can feel the humidity everywhere as soon as you leave it.
Rebecca, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad night service... Poorly trained desk clerks
Stupid clerk would not call manager to check my reservation.. delayed for 1hoir even tho I me timed I was tired and réservation was paid for!! Tried to charge me a second time.. this is the second time this crap is pulled on me
Valentin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is dated in parts, but is kept clean and the hotel service has been good overall. Security and covid measures are excellent in every way. The air conditioner failed in my room early in my 4 week stay, the technician, (Messi), was outstanding and when it could not be repaired he arranged for a room swap which took only 10 minutes or so. The pool area is nice and the bar service is good, again the staff are super. The reception, catering and housekeeping staff have been faultless and all are bi lingual. Breakfast is pretty good overall but expensive, as are meals and drinks in the restaurants and bars. The only downsides I have encountered are:- 1. The internet connection which is very poor at weekends and poor during the week. 2. The restaurant menu is very limited, especialy for a long stay. 3. The food quality varies very much, what was great a few days earlier was cold and less tasty the next time. I would stay here again but would arrange my own internet connection with a mifi device.
Trevor, 28-night business trip
Verified Hotels.com guest review

4/10 Fair

Ron, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Douala stay
Very clean, everything worked and the staff was helpful. Very nice pool area.
Colleen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its very pretty space go and try it its the best off douala
3-night romance trip
Verified Expedia guest review