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All properties in New York, New York, United States of America
1 room, 2 adults

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection, New York

4-star4 stars
32 West 29th Street, New York, NY, 10001, United States of America

4-star hotel with 2 bars/lounges, near Empire State Building
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Food
Food could be better
Comfort
More comfort would be nice

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection, New York

from $143 CAD
  • Water Tower Double Empire Double
  • Queen Mod Empire Queen
  • Manhattan King Empire King
  • Twin Room Bunk Bed

What’s around The Paul Hotel NYC-Chelsea, Ascend Hotel Collection, New York

Landmarks

  • In Midtown
  • Empire State Building - 8 min walk
  • Times Square - 14 min walk
  • New York University - 25 min walk
  • Union Square Park - 15 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 13 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 21 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 19 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 7 min walk
  • New York Penn Station - 10 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 28 St. Station (7th Av.) - 5 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-11 PM
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Mesa de Paul - Onsite restaurant. Guests can enjoy drinks at the bar.

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection, New York’s small print

Also known as

  • Paul Hotel New York
  • Paul Hotel NYC-Chelsea New York
  • Paul NYC-Chelsea New York
  • Paul Hotel
  • Paul New York
  • Paul Hotel NYC-Chelsea
  • Paul NYC-Chelsea
  • The Paul Hotel NYC-Chelsea, Ascend Hotel Collection Hotel
  • The Paul Hotel NYC-Chelsea, Ascend Hotel Collection New York
  • The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member
  • The Paul an Ascend Hotel Collection Member

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of USD 150.00 (subject to availability)

Self parking costs USD 45.00 per day

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 22.00 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 725 reviews

Very Good 8.0
The rooms are very small even compared to other places I've stayed in Manhattan, however, it was functional and clean. Great central location within walking distance to lots of tourist attractions as well as the rest of city. Only a few blocks to multiple subway lines. Construction across the street was quite noisy day and night (no fault of the hotel) but if you are a light sleeper, this may pose a problem. Earplugs were provided by the hotel. It is a busy part of the city so a certain amount of noise is to be expected.
ca5 night family trip
Fair 4.0
”Empire” NOT
Not given the room we reserved and paid for 3 months in advance. No explanation provided. Complained and got proper bed but view of alley not Empire as booked, no refund provided. Advertised 3 bars but they are seldom open. People sitting around waiting to check in have no where to go and wait and apparently night life at the bars ceases at 9pm.
John W., ca3 night trip
Exceptional 10.0
Close to everything, good size room, clean and friendly staff. Would recommend!
ca3 night trip with friends
Good 6.0
Ok hotel
Average hotel. Did the trick for a quick business trip. Thought it was more 3 star than 4 star.
Leanne, ca1 night business trip
Good 6.0
Clean but flawed
The hotel seemed staffed by nice people, and I don't like giving nice people mediocre reviews, but here we are. Check-in time 4pm, we get there are 6:30pm and have to wait half an hour for our room to be ready. Were they just hoping we wouldn't show up? Rainfall style showers look cool, but do not do a decent job of getting you clean, just wet. Shower has pump action shampoo, soap, conditioner in big bottles that are locked in place, but the design is such that you can only get a 1/8th pump everytime. On our 3rd day we noticed we ran out of shampoo. One day our room wasn't serviced even though we left the "Yup" door hanger up. Elevator broke. Garbage bags of laundry were left in the hallway on our floor for hours, lasting into the evening. Clean room, no pests.
Eric, ca6 night romance trip

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection, New York

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