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Hillary Nature Resort Spa

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View from property
3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
Honeymoon Bungalow | Terrace/patio

Overview of Hillary Nature Resort Spa

Hillary Nature Resort Spa

3.5 star property
Family-friendly resort in Arenillas with free water park and spa

8.4/10 Very good

39 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Km. 1 vía Alamor, Arenillas, El Oro

Room options

About this area

Getting around

  • Santa Rosa (ETR-Santa Rosa Intl.) - 29 min drive
  • Tumbes (TBP-Capitan FAP Pedro Canga Rodriguez) - 50 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 99.6 miles/160.4 km
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Restaurante Yomaira - 5 min drive
  • BARROCO - 5 min drive
  • TILAPIA'S - 6 min drive
  • PULPO PICANTERIA - 6 min drive
  • Mariscal - 6 min drive

About this property

Hillary Nature Resort Spa

In addition to a free water park and a nightclub, Hillary Nature Resort Spa features an airport shuttle (available 24 hours) for USD 6 per person. Guests can visit the spa to be pampered with hot stone massages, facials, or body treatments, and Ardora, one of 3 restaurants, serves local and international cuisine and is open for dinner. Other highlights include 3 outdoor pools, a 24-hour fitness center, and a fitness center.

All-inclusive

All-inclusive room rates at Hillary Nature Resort Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 147 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • Basketball
  • Mini golf
  • Hiking/biking trails
  • Rock climbing
  • Rope course
  • Ziplining
  • Karaoke
  • Pool table
  • Ecotours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 3 outdoor pools
  • Free water park
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Private pool

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Hillary Nature Resort Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Sama Nature Spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Ardora - This steakhouse specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Dumari - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
KOI - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 6 per person (one-way)
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 5 and 12 costs USD 6.00 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hillary Nature
Hillary Nature Arenillas
Hillary Nature Resort
Hillary Nature Resort Arenillas
Hillary Resort
Hillary Nature Spa Arenillas
Hillary Nature Resort Spa Arenillas
Hillary Nature Resort Spa
Hillary Nature Spa Arenillas
Hillary Nature Spa
Hillary Nature Resort Spa Resort
Hillary Nature Resort Spa Arenillas
Hillary Nature Resort Spa Resort Arenillas

Frequently asked questions

Does Hillary Nature Resort Spa offer free cancellation for a full refund?
Yes, Hillary Nature Resort Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hillary Nature Resort Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hillary Nature Resort Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hillary Nature Resort Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Hillary Nature Resort Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Hillary Nature Resort Spa?
Yes, an airport shuttle is available. The charge is USD 6 per person one-way.
What are the check-in and check-out times at Hillary Nature Resort Spa?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Hillary Nature Resort Spa and nearby?
Have fun with onsite activities like rock climbing, ziplining, and hiking and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hillary Nature Resort Spa also has 3 poolside bars, 3 bars, and a nightclub, as well as a 24-hour fitness center, a sauna, and a garden.
Are there restaurants at or near Hillary Nature Resort Spa?
Yes, there are 3 onsite restaurants, featuring local and international cuisine, garden views, and poolside dining. Nearby restaurants include Parrilladas El Chino (2.2 mi), BARROCO (2.2 mi), and Mariscal (2.3 mi).
Does Hillary Nature Resort Spa have any outdoor private spaces?
Yes, every room features a private pool.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Wonderful hotel surrounded by Nature! Freddy and Estefania gave us a great service very kind and gentle. Our room had a beautiful Mountain View. Amazing
Juan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great and Amazing Resort
The resort is amazing, I give 5 star, the staff have a great costumer services this is a great place to go with the family vary clean CDC guileless
GLENDA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Glenda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The zoo and green areas are unique and great. Also the food is great.
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

You have to stay at Hillary.
Best experience ever, wonderful place, excellent customer service, the people that work here are engaged and they serve here proudly. The Hillary's team are so far the best team in the business.
Cesar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice resort with very nice infrastructure
What we loved most is the spa, the place, the service and the experience
Verified Expedia guest review

10/10 Exceptional

I love this place
Verified Hotels.com guest review

4/10 Fair

No bang for your buck
The hotel charges A rates and gives you a B-type drinks. Local distilled moonshine seems to be the main alcoholic beverage and at the VIP pool beer is poured out of a salad bin. The food generally speaking is good, tasteful and varied, the disappointment came during New Year's Eve dinner, being the same as any other night. On top of that, wine is of mediocre quality and not even for NY eve a better bottle was offered. The maintenance has been overlooked on many issues, small details and larger details show signs of wear and tear. The facilities are three years old, but appear older. The surroundings of the resort are worth your while, the pools are great, yet the main pool tends to overcrowd as the resort sells day passes as well. If you travel with a wheelchair or stroller, be aware not all areas are easily accesible, although the staff is more than prepared to help you out. I was very impressed by the drivers, great guys, each one of them, as were the guys at the restaurant. On the room, swell, nice presentation, not enough closets (only one tiny closet) so we lived out of our suitcases for the stay. And among the suitcases, as there was no room to store them. Under the bed an old sock was found, the room temp was 100 degrees upon arrival and the airco only managed to reduce the temp after sun set. During day time the airco, set at 75 F could not lower the temp to less than 90 F. Prior to this qualification, I sent a mail to the management, still no reply.
Verified Expedia guest review