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View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Room, 1 King Bed (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Room, 2 Queen Beds (High Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Hyatt Suite)

Suite (Hyatt Suite)

Suite (Hyatt Suite)

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Deluxe Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

At a glance

Hotel size

  • 257 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Beach nearby

Working away

  • Business center
  • Computer station
  • Conference space (2500 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Stay in the LOOP.
This is a great hotel in the heart of the loop. Nice clean rooms w/ good space. Friendly staff and excellent rooftop bar. Plenty of restaurants and such around the area. Close to public transport if needed !
Steven, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

Russell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

martin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Originally booked a queen, so we were pleasantly surprised to get a King bed. Room was large. Separate door to toilet and to walk in shower with main door to the sink between both. Lobby is meh...small and minimalistic. Overzealous cleaning crew sometimes the threw away things we kept on purpose (packaging for toothpaste that we planned to use for repacking, an almost empty bottle of water, empty cup--that we were using to put over an opened can of seltzer). Also, they didn't replace face towels one day when they took them and sometimes just folded the towel we used and put it back (there was a tiny stain on one of them, so we knew it was the same one). Very clean and updated look. Complimentary bottles of water and coffee in the room. Friendly staff. Generally quiet hotel but noise in the city is noise in the city. We're used to it because we grew up in NYC. I stayed 4 nights with my husband and traveled to Evanston via Metra at OTC everyday and came back late in the evening or at night... Didn't feel unsafe but didn't feel like I could do that walk by myself either as a woman... Just because it was dead after 8pm even just 1 block from the hotel. During the daytime, it's springing with activity in the area and convenient to plenty of tourist things to do. Japanese Souffle pancakes just a couple of blocks away. Yum!
May, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good location but a few issues.
Hotel is nice. In good location to get around the city but very noisy due to road repairs being carried out outside the hotel. Every time cars drive over the metal plates that cover parts of the road it makes a really losf banging sound. Even on the 21st floor it kept waking us up. We chose to go to the rooftop bar on our last night to see the skyline but were told it was only for a private party and not hotel guests. Not good.
jason, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location!
Great experience checking in. We flew to Chicago on the red eye so way too early for check in so we were just planning to drop off the baggage and come back later. But they only check when the rooms would be available but also let us check in early for no additional fee if we join their loyalty program. Then the highlight, they have complimentary coffee / espresso machine on third floor so I could have my daily jolt. They have a nice rooftop bar for drinks and their on-site restaurant is pretty good too!
Laura, 3-night trip
Verified Hotels.com guest review

2/10 Poor

erika, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Everything about the hotel was amazing! The service was great in the hotel, at the restaurant Bandol, and at Aire. The only difficulty we had was that even though the room was aesthetically appealing, it just wasn’t functional. The bathroom door didn’t fully close. The shower head had to remain pointing toward the wall so the entire bathroom floor didn’t get saturated. Again BEAUTIFUL… just not functional.
Tasha, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

The stay was fine. The clerk at the desk was super friendly, and the valet was friendly. We had a bit of an issue with there not being a maid service for the 3 nights we stayed there for the price, and with two queen beds and 4 guests there were only 3 towels.
Emily, 3-night trip
Verified Hotels.com guest review