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Casa Las Tortugas Petit Beach Hotel & Spa

Photo gallery for Casa Las Tortugas Petit Beach Hotel & Spa

Outdoor pool, sun loungers
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
Outdoor pool, sun loungers

Overview of Casa Las Tortugas Petit Beach Hotel & Spa

Casa Las Tortugas Petit Beach Hotel & Spa

3.5-star property
Isla Holbox beachfront hotel with spa and outdoor pool

9.4/10 Exceptional

115 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Calle Igualdad sin numero, M.1, L. 2, Isla Holbox, QROO, 77310

Room options

About this area

Getting around

  • Cancun Intl. Airport (CUN) - 46.6 miles/75 km
  • Airport shuttle (surcharge)

Restaurants

  • La chingada - ceviches - 3 min walk
  • Limoncito - 3 min walk
  • Pura Vida Sushi & roots bar - 3 min walk
  • Viva Zapata - 3 min walk
  • El Chapulim - 4 min walk

About this property

Casa Las Tortugas Petit Beach Hotel & Spa

At Casa Las Tortugas Petit Beach Hotel & Spa, you can spend time at the beach enjoying free cabanas, beach umbrellas, and sun loungers, plus you'll have access to onsite windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Mandarina, one of 3 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a spa tub, and a steam room. Fellow travelers say good things about the helpful staff and restaurant.

Languages

Dutch, English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) not allowed

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli

What to do

  • On the beach
  • Yoga classes
  • Horse riding/rentals
  • Windsurfing
  • Kayaking nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Steam room

Languages

  • Dutch
  • English
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Mandarina - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.
Mandarina Sushi Top Roof - This sushi bar specializes in sushi and serves dinner only. Happy hour is offered. Open select days.
Luuma - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from November 30 2022 to December 31 2023 (dates subject to change):
  • Bar/Lounge(s)
  • Beach
  • Daily housekeeping
  • Dining venue(s)
  • Recreation facilities
  • Spa
  • Spa/Beauty services
  • Spa tub
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>
A 50% deposit is payable by wire transfer and is due upon booking the reservation. The remaining balance must be paid 20 days prior to arrival. Guests will be contacted by the hotel after booking with instructions.

Also known as

Casa Las Tortugas Petit Beach Hotel Isla Holbox
Casa Las Tortugas Petit Beach Hotel
Casa Las Tortugas Petit Beach Isla Holbox
Casa Las Tortugas Petit Beach
Casa Las Tortugas Petit & Spa
Casa Las Tortugas Petit Beach Hotel & Spa Hotel
Casa Las Tortugas Petit Beach Hotel & Spa Isla Holbox
Casa Las Tortugas Petit Beach Hotel & Spa Hotel Isla Holbox

Frequently asked questions

Does Casa Las Tortugas Petit Beach Hotel & Spa offer free cancellation for a full refund?
Yes, Casa Las Tortugas Petit Beach Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Las Tortugas Petit Beach Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Las Tortugas Petit Beach Hotel & Spa?
Yes, there's an outdoor pool. The pool will be unavailable from November 30 2022 to December 31 2023 (dates subject to change).
Are pets allowed at Casa Las Tortugas Petit Beach Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Las Tortugas Petit Beach Hotel & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Casa Las Tortugas Petit Beach Hotel & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Casa Las Tortugas Petit Beach Hotel & Spa?
You can check in from 3 PM - 10 PM. Check-out time is noon. Contactless check-in is available.
What is there to do at Casa Las Tortugas Petit Beach Hotel & Spa and nearby?
Have fun with onsite activities like horseback riding and windsurfing. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Casa Las Tortugas Petit Beach Hotel & Spa also has an outdoor pool and a steam room, as well as a garden.
Are there restaurants at or near Casa Las Tortugas Petit Beach Hotel & Spa?
Yes, there are 3 onsite restaurants, featuring fusion cuisine. The dining venue will be unavailable from November 30 2022 to December 31 2023 (dates subject to change). Nearby restaurants include Pura Vida Sushi & roots bar (3-min walk), Viva Zapata (3-min walk), and El Chapulim (4-min walk).
What's the area around Casa Las Tortugas Petit Beach Hotel & Spa like?
Casa Las Tortugas Petit Beach Hotel & Spa is a short 1-minute walk from Holbox Beach and 3 minutes' walk from Holbox Letters. The local area is walkable and popular for its beaches.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Carrie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Dara, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Patrick, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing , im looking forward in coming back again
Esa, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

ilona, 3-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise
Loved every second of this small piece of paradise. Looking forward to coming back. Perfect for relaxing whilst also allowing for some fun on your doorstep
Alexander, 4-night trip
Verified Hotels.com guest review

8/10 Very good

This property was very beautiful. It is like staying in a bohian treehouse. The front desk team was excellent and very helpful. Breakfast was included, and of our 4 mornings we ate breakfast only one was ok. There was a waiter Cece who just did not want to be there - the first day I asked twice for water and she did not come back for over 30 minutes after dropping the toast, with no water, so we left. She also did not go over how the breakfast works - you get fruit, granola and toast included AND then you can choose one item on the menu as well. The pastries are 45 pesos each but well worth it. The last day I ordered water, and she brought out a bottle, Cece did not ask preference or go over cost. The water was more than $5usd! I figured I knew all the secret charges of breakfast by now, but Cece liked to keep me guessing I guess. She also sat on her phone drinking one of their juices while our toast sat on the bar for at least 10 min (they dropped the other order at the table next to us immediately), I told her we did not need cold toast and her male counterpart said they could not guarantee it was not cold... ok, I still am not enticed by the cold toast I watched sit by her on the counter. They also never brought our fruit and granola I ordered. This was the only issue we had at this resort and it was SO FRUSTRATING because it was the start to each day. For such a high end place focused on service, every teammember needs to be on board for clear execution.
Booker, 4-night romance trip
Verified Expedia guest review

2/10 Poor

A SCAM - DONT BOOK
Incredibly disappointed in this hotel and experience. It is truly a scam and incredibly upsetting. The images on the website and Hotels.com are different than the rooms in reality. A very upsetting end to our honeymoon.
Ariel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful property, great staff, the most relaxing yoga. Perfect Beach loungers
Mary, 2-night romance trip
Verified Expedia guest review