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Aristocrat Residence & Hotel

Photo gallery for Aristocrat Residence & Hotel

City view from property
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Superior Room, 2 Twin Beds | Balcony

Overview of Aristocrat Residence & Hotel

Aristocrat Residence & Hotel

2.5 star property
Mittakpheap hotel with outdoor pool and restaurant

7.2/10 Good

37 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
Serendypity Beach Road, Sihanoukville

Room options

About this area

What's nearby

  • In Mittakpheap

Getting around

  • Sihanoukville (KOS) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Rhumerie - 3 min walk
  • Delicious - 3 min walk
  • Happa - 4 min walk
  • Ernie's Burgers - 4 min walk
  • Monkey Republic - 4 min walk

About this property

Aristocrat Residence & Hotel

Aristocrat Residence & Hotel offers an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other highlights include a terrace and a garden. Fellow travelers say good things about the walkable location and spacious guestrooms.

Languages

Chinese (Mandarin), English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 6:00 AM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Access to nearby indoor pool

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Khmer

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 7 for adults and USD 3.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way, maximum occupancy 06)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Diamond Ocean Resort Sihanoukville
Aristocrat Residence Hotel Sihanoukville
Diamond Ocean Sihanoukville
Aristocrat Residence Hotel
Aristocrat Residence Sihanoukville
Aristocrat Residence
Aristocrat Residence &
Aristocrat Residence & Hotel Hotel
Aristocrat Residence & Hotel Sihanoukville
Aristocrat Residence & Hotel Hotel Sihanoukville

Frequently asked questions

Does Aristocrat Residence & Hotel offer free cancellation for a full refund?
Yes, Aristocrat Residence & Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Aristocrat Residence & Hotel?
As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at Aristocrat Residence & Hotel on 2 Dec 2022 start from CA $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Aristocrat Residence & Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aristocrat Residence & Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Aristocrat Residence & Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Aristocrat Residence & Hotel?
Yes, there's free self and extended parking. Parking spots may be limited. RV/bus/truck parking is available.
Is airport shuttle service offered by Aristocrat Residence & Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Aristocrat Residence & Hotel?
You can check in from 6:00 AM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Aristocrat Residence & Hotel and nearby?
Aristocrat Residence & Hotel has an outdoor pool and a garden, as well as access to a nearby indoor pool.
Are there restaurants at or near Aristocrat Residence & Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Delicious (3-min walk), Happa (4-min walk), and Ernie's Burgers (4-min walk).
Does Aristocrat Residence & Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Aristocrat Residence & Hotel like?
Aristocrat Residence & Hotel is located near Ochheuteal Beach in Mittakpheap, a short 7-minute walk from Golden Lions Roundabout and 12 minutes' walk from Sokha Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

7.3/10

Staff & service

10.0/10

Amenities

6.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Ung, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Its a very good hotel. Nice staff. Exelent breakfast. Also a good location, but because of roadwork,very hard to get there. But it going to improve
Kjell-Martin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

4/10 Fair

Chinese hotel with cigarette smell and bad service
Aside from the reception, all other staff speaks literally ZERO English. Not even words such as milk or sugar. They are unappologetic about this and sometimes even walk away from you and refuse to use a phone translator! The room I booked was a non-smoking room but had a a smoke smell. Smoke smell is present even in the restaurant on 8th floor. There is only one elevator for the whole hotel. The hotel is completely adapted to Chinese tourists, including all labels and food choices. Don't book if you're not Chinese.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Hideki, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I was disappointed by this hotel. On our two week trip we’ve stayed in many 3 star hotels in Cambodia and Vietnam. This was by far the worst and also by far the most expensive. Not worth the money unfortunately. The staff were not attentive, the bathroom was a it of a nightmare. It was a very small tube shape and the shower door didn’t close so water would spray out everywhere. If you’re lucky enough to get a room on ocean side the view from the balcony is nice. The location is good. The breakfast is good. The beds weren’t terrible but again the bathroom really distracted from the rest of the room. I wouldn’t recommend this hotel for the price.
1-night trip
Verified Wotif guest review

2/10 Poor

Tired and dated
Dated and tired Hotel in a convenient area. Hard beds, language barrier with staff, building works and loud music all around. Would not price this at $75 a night. Very shabby. Basic breakfast. Do not recommend.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A good Choice
I enjoyed my stay here. Nice spacious and well designed room on the 5th floor with a lovely view of the sea and islands. Walking distance to restaurants, pubs and the beach. Nice breakfast for both Western and Asian tastes. The only problem I found was a slow lift and NO LAUNDRY SERVICE. Why do they put a laundry basket in the room with no laundry service?
G, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel in Great Location
Good hotel in an excellent location, right next to the main pier.
Verified Hotels.com guest review

4/10 Fair

close to beach but thats as good as it gets.
sewerage runinng outside of front of hotel, the noise from beach parties started about 9.00 p.m. untill 5.00.a.m., then the builders sarted work at 7.00. a.m. beds were very hard, breakfast was very basic, taxi took 4 hrs from airport, would not stay there again.
Verified Expedia guest review