Western Hanoi Hotel

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View from room
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
View from room

Overview of Western Hanoi Hotel

Western Hanoi Hotel

3.5 star property
3.5-star hotel with restaurant, near Indochina Plaza Ha Noi

7.2/10 Good

56 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bathtub
The price is CA $39
Price available on 07/13/2022
Lane No.75 Tran Thai Tong Street, Cau Giay District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Room service
  • Spa services
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cau Giay
  • Museum of Ethnology - 7 min drive
  • Vietnam Museum of Ethnology - 6 min drive
  • Vietnam University of Commerce - 2 min drive
  • Keangnam Landmark Tower 72 - 8 min drive
  • Embassy of the Republic of Korea - 3 min drive
  • Australian Embassy - 3 min drive
  • Lotte Center Hanoi - 11 min drive
  • Van Phuc Diplomatic Corps - 4 min drive
  • Vietnam National Convention Center - 14 min drive
  • US Embassy - 16 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 32 min drive
  • Hanoi Yen Vien Station - 17 min drive
  • Hanoi Railway Station - 22 min drive
  • Hanoi Long Bien Station - 27 min drive
  • Airport shuttle (surcharge)

About this property

Western Hanoi Hotel

Placing you 3.6 mi (5.8 km) from Ho Chi Minh Museum and 3.9 mi (6.3 km) from Temple of Literature, Western Hanoi Hotel offers an airport shuttle (available 24 hours) for USD 25 per vehicle. Guests indulge in massages, then grab a bite to eat at the restaurant. A fitness center, a snack bar/deli, and a terrace are other highlights.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 10 floors


  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Access to nearby health club

Working away

  • 24-hour business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop


  • 2 buildings/towers
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Spa services


  • Elevator

Languages spoken

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Onsite venue - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for USD 350000.0 per night
  • Rollaway beds are available for USD 350000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Western Hanoi Hotel
Western Hanoi
Western Hanoi Hotel Hotel
Western Hanoi Hotel Hanoi
Western Hanoi Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities

6/10 Good

The aircond in the room leaking
5-night business trip
Verified Expedia guest review

8/10 Very good

For business ok
Good surrounding with local food.
Teo, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Western Hanoi Hotel is a very nice hotel with great location, comfort, and value for money. A major drawback is just the cleanliness of the property which can be associated with the on-going construction nearby. Overall, the hotel is recommended for your stay in Hanoi.
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

6/10 Good

Overall ok
Internet connection is good, and pretty stable. However I don't really feel comfortable with the interior of room. For my very first night, the air conditioner was spoilt and shower room flooded. Requested a change and was given a new room the next day. Good service. However, doesn't feel comfortable with it.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Not a top market hotel but good enough
The rooms were big compared to ones in Hanoi City, a lot smaller. the food wasn't flash but the staff were very friendly and nice.
Verified Expedia guest review

6/10 Good

Great Staff but Poor Location
The staff were wonderfully helpful. But the surrounding area had nowhere of interest. It was 10 kilometres from the Old Quarter with construction work and roadworks nearby. Even the nearest supermarket was five minutes by taxi.
Verified Hotels.com guest review

6/10 Good

So so
There are room for improvement. I could hear what my neighbors talk during the night. Advise to install shower curtain
Verified Hotels.com guest review

6/10 Good

Not very satisfying
No soap, strong smoke scent even for non smoking room, hot water takes 5 minutes
Verified Hotels.com guest review