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Element Vancouver Metrotown, Burnaby

3.5-star hotel with indoor pool, near Metropolis at Metrotown

  • Free on-the-go breakfast and free WiFi
From
$152 CAD

Image gallery

  • Pool
  • Pool
  • Pool
  • Indoor Spa Tub
  • Pool
Pool. Image 1 of 51
1 / 51Pool
9.0.Superb.
  • Excellent def recommend. Friendly staff, clean and great view.

    Dec. 24, 2020

  • Staff is rude and terrible, charge you extra and lie

    Dec. 11, 2020

See all 488 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 169 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Kitchen
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • In Metrotown
  • Metropolis at Metrotown - 9 min walk
  • Burnaby Hospital - 37 min walk
  • Central Park - 21 min walk
  • British Columbia Institute of Technology - 29 min walk
  • Deer Lake - 35 min walk
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

The following facilities are closed on Sunday and Saturday:
  • Indoor pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio, 1 King Bed, Non Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking
  • Junior Studio, 1 King Bed, Non Smoking

Location

  • In Metrotown
  • Metropolis at Metrotown - 9 min walk
  • Burnaby Hospital - 37 min walk

What’s around

Landmarks

  • In Metrotown
  • Metropolis at Metrotown - 9 min walk
  • Burnaby Hospital - 37 min walk
  • Central Park - 21 min walk
  • British Columbia Institute of Technology - 29 min walk
  • Deer Lake - 35 min walk
  • Burnaby Village Museum - 2.6 mi / 4.1 km
  • Canlan Ice Sports Burnaby 8 Rinks - 2.9 mi / 4.7 km
  • Vancouver General Hospital - 6 mi / 9.7 km
  • Queen Elizabeth Park - 5.3 mi / 8.5 km
  • Pacific Coliseum - 5.6 mi / 9.1 km

Getting around

  • Vancouver International Airport (YVR) - 28 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 28 min drive
  • Pitt Meadows, BC (YPK) - 32 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 145 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
  • Vancouver Waterfront Station - 15 min drive
  • Port Moody Station - 17 min drive
  • Metrotown Station - 9 min walk
  • Patterson Station - 10 min walk
  • Royal Oak Station - 24 min walk

At a glance

Hotel size

  • This hotel has 169 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets stay free
  • Restrictions apply*
  • Up to 50 lbs
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CAD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Free bicycles on site

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 4373
  • Conference space size (meters) - 406
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Filipino
  • French
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Trattoria Burnaby - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Element Vancouver Metrotown Hotel Burnaby
  • Element Vancouver Metrotown Hotel
  • Element Vancouver Metrotown Burnaby
  • Element Vancouver Metrotown
  • Element Vancouver Metrotown Hotel
  • Element Vancouver Metrotown Burnaby
  • Element Vancouver Metrotown Hotel Burnaby

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 19 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Element Vancouver Metrotown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 19 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a maximum weight of 50 lbs per pet.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, Trattoria Burnaby offers Italian cuisine. Nearby restaurants include Green Basil Thai (3-min walk), Reflect social dining + lounge (3-min walk), and Sushi Garden (3-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Hard Rock Casino Vancouver (14-min drive) are both nearby.
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna. Element Vancouver Metrotown also has a picnic area and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Better than most

    Clean and professional. Simple check in and out. Good service. Close to amenities.

    Brett, 2 night business trip, Dec. 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel with nice kitchen. Feels like home! Very convenient location with excellent transportation, mall, restaurants, supermarkets etc.

    GS, 3 night romance trip, Nov. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Spontaneous trip

    Amazing cite little room very classy everything you could want 4 min walk from metro town Great Italian restaurant downstairs

    Teddy, 1 night trip, Oct. 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and comfortable with modern amenities, loved the floors, layout of our studio, kitchen area and spacious fridge! Lovely bathroom with the big rain head shower. Really felt at home for our city stay. Breakfast CoVid style was adequate. Pods for coffee and kettle, teabags a nice welcoming touch. Friendly staff, felt safe. Enough towels and paper products, all perfect! Thank you ! We will return! Central location .

    5 night romance trip, Oct. 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Sparkling clean

    Michael Ming, 2 night trip, Sep. 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean room, great location. Parking is also convenient.

    CX, 1 night family trip, Sep. 8, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel was impeccible and we'll appointed. Staff very helpful and courteous. Our only complaint with the accomodation s was the comfort of the beds. The mattresses need replacement, pillows as well were not as supportive as we normally find in hotels. Sleep is the most important thing in a hotel, and for this reason alone we would need to reconsider booking this hotel again.

    Dianne, 3 night trip, Jul. 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and clean room, courteous staff, and a prime location. Also has nice parking

    2 night romance trip, Jul. 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice stay. Staff was great and close to everything. Will stay again.

    Jeff, 3 night business trip, Jul. 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Quiet and safe location. Rooms are immaculate. Pet friendly with convenient parking. Metropolis is only a short walk away. Would definitely stay here again.

    KL, 2 night family trip, Jul. 6, 2020

    Verified Expedia guest review

See all 488 reviews