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1 room, 2 adults

The Quay Hotel West Coast, Singapore

3-star3 stars
428 Pasir Panjang Road, Singapore, 118769, Singapore

3-star hotel with restaurant, near West Coast Park
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
Good internet service
Room is all right
Fairly good value for money

The Quay Hotel West Coast, Singapore

from $81 CAD
  • Superior Double Room, No Windows
  • Deluxe Double Room
  • Deluxe Twin Room
  • Superior Double Room (Healthcare Heroes Programme)

What’s around The Quay Hotel West Coast, Singapore


  • In Queenstown
  • National University of Singapore - 15 min walk
  • West Coast Park - 3 min walk
  • Haw Par Villa - 19 min walk
  • Clementi Mall - 41 min walk
  • VivoCity - 4.7 mi / 7.6 km
  • Universal Studios Singapore™ - 5.9 mi / 9.4 km
  • Gardens by the Bay - 9.1 mi / 14.6 km

Getting around

  • Changi Airport (SIN) - 28 min drive
  • Singapore (XSP-Seletar) - 32 min drive
  • Johor Bahru (JHB-Senai Intl.) - 52 min drive
  • JB Sentral - 22 min drive
  • Haw Par Villa Station - 25 min walk
  • Kent Ridge Station - 28 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Water dispenser
Working away
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • ATM/banking
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe

The Quay Hotel West Coast, Singapore’s small print

Also known as

  • Santa Grand Hotel West Coast Singapore
  • Santa Grand Hotel West Coast
  • The Quay West Coast Singapore
  • The Quay Hotel West Coast Hotel
  • The Quay Hotel West Coast Singapore
  • The Quay Hotel West Coast Hotel Singapore
  • Santa Grand Hotel West Coast
  • Santa Grand West Coast Singapore
  • Santa Grand West Coast
  • Santa Grand Hotel Singapore


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Continental breakfast is offered for an extra charge of SGD 10 for adults and SGD 5 for children (approximately)

Airport shuttle service is offered for an extra charge of SGD 55 per vehicle (one-way, Maximum occupancy 4)

Airport shuttle service for children costs SGD 55 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Quay Hotel West Coast, Singapore

  • Does The Quay Hotel West Coast offer free cancellation for a full refund?
    Yes, The Quay Hotel West Coast does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Quay Hotel West Coast?
    Yes, there's free self parking.
  • Are pets allowed at The Quay Hotel West Coast?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Quay Hotel West Coast?
    You can check in from 2:00 PM to 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Quay Hotel West Coast?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by The Quay Hotel West Coast?
    Yes, an airport shuttle is available. The charge is SGD 55 per vehicle one-way.
  • What is there to do near The Quay Hotel West Coast?
    Recommended spots to visit include West Coast Park (3-min walk) and National University of Singapore (0.8 mi), along with Haw Par Villa (1 mi) and Clementi Mall (2.1 mi).

Recent reviews

Good 7.2 From 31 reviews

Exceptional 10.0
Excellent. Would highly recommend
gb14 night business trip
Fair 4.0
Just a poor hotel even for the money. Need to turn hot water system on yourself, no window, wardrobe thinner than the coat hanger itself, ....
Garry, au1 night business trip
Very Good 8.0
Quick business trip
Good service. Rooms a little on the small size, but otherwise perfectly acceptable. Can't fault the cleanliness or service levels
Martin, gb6 night business trip
Very Good 8.0
Good for quick stay
It is not a bad place to stay for like a one night only. Best suited for solo or couples rather than big groups. Great that eateries and bus stop was nearby.
sg1 night trip
Very Good 8.0
Compact stay at Santa Grand West Coast
Good business hotel if you just need it for resting your tired self. Rooms are small & Compact.
Jawahar, sg5 night business trip
Very Good 8.0
Good, clean place.. Close to NUH
This was my 2nd time at this Hotel and they have consistently delivered. You get what you pay for- but the staff and service is good and the rooms/ bathrooms are clean and comfortable. I basically stay there when I visit for my checkup at NUH and its location is just perfect for me. Also 7-11, restaurants and salon next door are great pluses.
Garima, gb2 night trip
Very Good 8.0
Hi, as i am attending a training in NUS, santa grand hotel is so close and is so easy to get there. I was service with a prompt chk in & out. The hotel premises is clean and also has a team of friendly, helpful service crew.
Sara, us1 night business trip

The Quay Hotel West Coast, Singapore

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