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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Tokyu Stay Shinjuku, Tokyo

3.5-star3.5 stars
3-7 Shinjuku, Tokyo, Tokyo-to, 160-0022, Japan

3.5-star hotel, steps from Isetan Department Store Shinjuku
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Location
Great location
Service
Fantastic service
Amenities
Great amenities

Tokyu Stay Shinjuku, Tokyo

from $87 CAD
  • Twin Room, Non Smoking
  • Comfort Single Room, Non Smoking
  • Casual Single Room, Non Smoking
  • Economy Double Room, Non Smoking
  • Comfort Single Room, Smoking
  • Twin Room, Smoking
  • Economy Double Room, Smoking
  • Casual Single Room, Smoking
  • Double Room with Mini Kitchen, Non-Smoking
  • Run of the house(Smoking)
  • Run of the house (Non Smoking)

What’s around Tokyu Stay Shinjuku, Tokyo

Landmarks

  • In Shinjuku
  • Meiji Jingu Shrine - 28 min walk
  • Shinjuku Isetan - 6 min walk
  • Omoide Yokocho - 9 min walk
  • Tokyo Midtown - 3 mi / 4.8 km
  • Tokyo Imperial Palace - 3.9 mi / 6.3 km
  • Tokyo Tower - 4.2 mi / 6.8 km
  • Tokyo National Museum - 6 mi / 9.7 km

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Shinjuku Station - 8 min walk
  • Shinjuku Station - 11 min walk
  • Seibu-Shinjuku Station - 12 min walk
  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-nishiguchi Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 179 rooms

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is 11:00 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Services
  • 24-hour front desk
Facilities
  • Elevator
  • Designated smoking areas
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • In-room safe

Tokyu Stay Shinjuku, Tokyo’s small print

Also known as

  • Tokyu Stay Shinjuku Aparthotel
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel Tokyo
  • Tokyu Stay Aparthotel
  • Tokyu Stay Shinjuku
  • Tokyu Stay
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Hotel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Housekeeping is offered for an extra charge of JPY 1000 per night

Buffet breakfast is offered for an extra charge of JPY 1500 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tokyu Stay Shinjuku, Tokyo

  • Does Tokyu Stay Shinjuku offer free cancellation for a full refund?
    Yes, Tokyu Stay Shinjuku does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Tokyu Stay Shinjuku?
    Sorry, there's no parking at Tokyu Stay Shinjuku.
  • Are pets allowed at Tokyu Stay Shinjuku?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Tokyu Stay Shinjuku?
    You can check in from 3:00 PM to 2:00 AM. Check-out time is 11:00 AM.
  • Are there restaurants at or near Tokyu Stay Shinjuku?
    Yes. Nearby restaurants include 371 Bar (1-min walk), Castle Rock Burger (1-min walk), and Gomaya (1-min walk).
  • What is there to do near Tokyu Stay Shinjuku?
    Recommended spots to visit include Shinjuku Isetan (6-min walk) and Omoide Yokocho (9-min walk), along with Meiji Jingu Shrine (1.5 mi) and Tokyo Midtown (3 mi).

Recent reviews

Superb 9.0 From 2,115 reviews

Exceptional 10.0
We thoroughly enjoyed our stay at this hotel. It is very conveniently located, great, clean rooms and quiet. Staff are attentive and polite.
ca3 night family trip
Very Good 8.0
Great location and friendly service. Room was well laid out. Housekeeping was hit and miss.
ca2 night trip
Exceptional 10.0
Great location, friendly staff. Room very clean.
David, ca1 night trip
Exceptional 10.0
Best value
Very good to stay in here for the business trip
Hyukman(Eric), caBusiness trip
Good 6.0
Overall, the hotel, location, and value were quite good. The room was very small, but this is typical of Tokyo (especially in the Shinjuku area). My only complaint is that I asked for a late check-out, as I had a mid-afternoon departing flight and could use an extra hour to make the most of my trip. The hotel denied this request and insisted that if I did not vacate the room within 15 minutes of the designated check-out time, I would be charged for an additional 1/2 night. I've never been denied a late check-out before anywhere in the world that I have travelled. I certainly wouldn't expect this from a country as friendly and accommodating as Japan. As such, I wouldn't recommend this property.
Joe, ca1 night trip
Exceptional 10.0
We thoroughly enjoyed our stay. As westerners, sometimes language can be a barrier but the staff were well versed in English. Everything went smoothly from check in to check out. It was the first property that had a full sized tub so that was so amazing. We had an issue with the washer-dryer combo in our room but the staff went out of their way to make sure our laundry got dried. We utilized their luggage storage on the last day so we did not have to haul our luggage with us all day while we were exploring. The location was amazing. Minutes from the subway, shopping and some cool areas. Clean and affordable. Would recommend to any couple.u
Ronald David, ca2 night romance trip
Exceptional 10.0
Outstanding service and location...!
Justine, jp1 night family trip
Exceptional 10.0
Nice stay
I stayed here for a week. The location is fantastic, with many things in walking distance. The staff were helpful and nice. The room was pretty small, but it was
Stephen, us6 night trip
Good 6.0
THE WORST WIFI - COMFY BEDS - GOOD LOCATION
To start - THE WIFI IS AWFUL HERE - DO NOT BOOK THIS HOTEL IF YOU ARE WORKING AND NEED ACCESS TO RELIABLE WIFI. The floors all use a singular wifi with very low bandwidth, naturally they book rooms one floor at a time, so no matter when you stay you will be fighting over one router between 10-20 devices. It is truly the worst hotel wifi I've ever experienced. That said - if you don't need wifi there are plenty of good things about the place. However, I don't think it really deserves the 9.0 rating out of the thousands of reviews I see on here. THE GOOD - Bed was some of the most comfortable I've found in any hotel in Asia. The shower has excellent water pressure. They provide the essentials like shower soaps, toothbrushes, razors, toothpaste, etc if you need them. There is a trouser press if you need to iron your pants, a solid sized TV, a safe that fits a large laptop, humidifier and a decent desk if you need it. The location is good, plenty of open restaurants around and steps from the subway (Not a JR line, if you plan to use your Rail Pass though) THE BAD - This is not a place to stay if you are on business or with a partner. Besides terrible wifi (A hotspot won't even work well here.) There's hardly enough room in the tiny rooms for two people. They will not clean your room unless you stay longer than 7 days, so be prepared to make your own bed and clean up after yourself.
Sanford, us2 night business trip
Very Good 8.0
Excellent location, overall a good experience.
Excellent location! Great customer service. Clean hotel. The room itself is quite small but hotels are all like that in Tokyo so that’s ok. The bathroom has some sewage smell sometimes which is somewhat unpleasant, and the air flow seems not very good in the room maybe because it’s small and there are no windows (government requirement/building code I think). Overall it’s a good price for what it is. Rating wise I wouldn’t think it’s 9 out of 10 though (as shown on the site), it’s more like 7 to 8 in my opinion.
us1 night trip

Tokyu Stay Shinjuku, Tokyo

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